CONTINENTAL AIRLINES review :  8 April 2009 : by Jonathan Earnshaw   (UK)

MAN-EWR-TPA Business Class. Welcomed warmly at Manchester by Concierge and checked in within minutes, used fast-lane and in the lounge within 15mins of checking in. Escorted onto the aircraft by the concierge who ensured we had everything we needed. Welcome and provided champagne, amenity kit, menu and newspapers/magazines. Drinks and warm nuts once airborne, brunch served course by course. All very good and much better than expected. Warm cookies and more drinks were offered later in the flight. An hour from Newark served with a hot beef and cheese sandwich, smoked salmon and salad and rounded off with a chcolate. Transfer at Newark very painless and onto next flight to Tampa. The flight was 2hrs 46mins and disappointed that only pretzels offered - drinks from the bar were served in generous measures and more than once. Staff throughout both flights were friendly and entertaining - much better than I was expecting and I enjoyed both my flights.

CONTINENTAL AIRLINES review :  7 April 2009 : by Vivek Thuppil   (USA)

SMF-IAH return, 737-800 on both legs. Definitely one of the better airlines if you want to travel domestically within the US. The flights were smooth and on-time. What differentiated Continental most from every other major domestic airline was that they still serve a full meal, which didn't help me too much since I am vegetarian. But I was able to at least have a salad and a drink on the flight, which is still better than the small packet of peanuts most airlines give you.

CONTINENTAL AIRLINES review :  6 April 2009 : by Paul Vernall   (Canada)

Vancouver-Houston return First Class. Nice clean B737 each way and quite comfortable or a domestic product. Movie each way although the headphones are cheap and don´t work that well. Outbound breakfast service from Vancouver was excellent. Nicely presented, good quality and decent quantity. Cabin attendant great. Return was a different story. Very basic snack served. Low in quality and quantity. Cabin attendant did the minimum and the disappeared behind the curtain. No lounge access or priority tags for luggage. Continental seem to be very inconsistent with their flights.

CONTINENTAL AIRLINES review :  6 April 2009 : by S Marshall   (Canada)

BUF-CLE-PHX/PHX-EWR-BUF economy. Check in at Buffalo very efficient, got seat 1A in RJ145 to CLE. CLE-PHX (overbooked, and stuck with middle seat, but it ended up being an emergency exit row, so pleasantly surprised. Inflight service better than expected with a light meal and two drink services. Return flight (PHX-EWR) was fine, but no entertainment at all (again, a newer 737). Checked in online again, which was smart as the old Terminal 2 at PHX was overcrowded and slow, and only dropped off my checked bag. Almost no facilities there. Flight fully booked. Concourse C at EWR was surprisingly pleasant for a stop over, returned on a Dash 8-Q400 operated by Colgan, offered a snack, and flight fine.

CONTINENTAL AIRLINES review :  6 April 2009 : by D Gilmour   (UK)

EDI-EWR-DIA. flight crew on both legs attentive and courteous. Good selection of movies. Unfortunately 3 gate changes in Newark in space of 10 mins very confusing, keeps you fit walking the length of Newark liberty but wouldn't like to do it when airport busy.

CONTINENTAL AIRLINES review :  26 March 2009 : by Robert Waid   (USA)

IAH-NRT left 4 hours late. No explanation given by any employee behind the desk at the departure gate. Consequently, I missed the connecting flight in NRT. All passengers were told that CO representatives would meet the plane in NRT to accomodate the connecting passengers. This was also reinforced by the crew on-board. No CO employee meet the flight.

CONTINENTAL AIRLINES review :  26 March 2009 : by A Tuffy   (UK)

Manchester - Newark. Got exit row seats going and extra leg room. On the way back we had no problems through check in and staff were helpful and friendly. Only blip and it couldn't be helped, we were stuck on the runway for over 4 and half hours due to a light not working in the cockpit, 1 cup of water was given out during this time, and we couldn't use the toilet as there was no power for flushing. Had normal seats this time and they aren't very comfortable for trying to sleep especially when you sat in them for an extra 4+ hours. Air staff were fine and food was ok, but we would have eaten anything by the time we did get something coming back.

CONTINENTAL AIRLINES review :  17 March 2009 : by B Johnson   (USA)

SAN-IAH-OKC return economy. 737-800 service to/from San Diego was comfortable and efficient. Planes were full, but flight attendants professional and efficient. Lunch consisting of a chicken sandwich and salad nothing spectacular, but was appreciated. Flight attendants made multiple drink runs. Only issue we had was with the entertainment system. For some reason, on the outbound flight the left ear audio was in Spanish, and the right ear audio was in English, but for the movie only. Flights to/from Oklahoma City was on Continental Express. Not much to report on this 1 hour flight. From others' comments, it appears as if service can be really warm and professional or cold and uncaring. I believe the difference is where the flight attendants originate. I have experience that those based in Newark are much colder and indifferent, while those based in Houston are more personable and smile more often. If someone from Continental reads these reviews, please, please make the service more consistent, especially with Newark-based crews!

CONTINENTAL AIRLINES review :  17 March 2009 : by C Ladomirak   (USA)

Miami-Newark-Rome return. Flight attendants from Mia to Newark were tired rude almost comical in their disgraceful performance. Newark to Rome, everyone was wonderful and the trip was great due to their caring manner and attitude. The plane was a 767-400, very nice and would fly again - of course bring your own food and entertainment. Rome to Newark flight was ok, flight attendents not as great, served lunch at 9:30 in the morning (flight was at 8:30am) no food until one hour before flight landed, so a ten hour flight not even one snack they brought out snack cart after 1 hour before arrival. Newark to Mia, terrible rude tired staff, flight full.

CONTINENTAL AIRLINES review :  17 March 2009 : by D Samonte   (USA)

LAX-EWR-LAX both on B757-200 clean on both ways, at $299 you get free PTV with AVOD, lots of music selection, games etc. On my way to EWR serve with breakfast of egg and cheese bagel plus fruit, crew nice and attentive. Going back to LAX attentive and nice crew again, dinner of salad, sub sandwich and some fruit snacks to nibble. Terminal at EWR is nice and clean too.

CONTINENTAL AIRLINES review :  6 March 2009 : by Brigitte Servaty   (Belgium)

Brussels-Newark-Orlando. Good value for money. Staff onboard and on ground concerned and friendly. Food good. A lot better than United Airlines which have rude staff and old and dirty planes!

CONTINENTAL AIRLINES review :  4 March 2009 : by Bernadette Smith   (UK)

Edinburgh - Newark (NY) - Fort Lauderdale return. I can honestly say we have never encountered such a large number of rude (or bored) and disinterested staff (mainly ground staff) working for one company as we did on this trip. One of the check in staff in Fort Lauderdale actually said to me, and I quote 'I hear you lady, but I am not listening' and that just about sums up our experience of Continental Airlines. We did meet one cheerful and helpful ground staff member at the check in at Fort Lauderdale and the staff on the final leg of our journey (Newark to Edinburgh) were professional, and courteous. We have travelled with Continental Airlines previously with no problems. Sadly our experience this time round was one of huge disappointment to put it mildly.

CONTINENTAL AIRLINES review :  3 March 2009 : by O Banderas   (Netherlands)

7 transatlantic flights into EWR/IAH Economy - they are the best of US carriers with PVT/AVOD good catering and clean aircraft. Need to improve EWR lounge & cabin crew attitude which let down an otherwise good economy product.

CONTINENTAL AIRLINES review :  1 March 2009 : by J Daniels   (USA)

SNA-EWR-SNA on B737-700. Nice deals - cost $299.20 incl taxes. Free meals, drinks, and good selection of movies on overhead monitor. Also, nice flight attendants.

CONTINENTAL AIRLINES review :  28 February 2009 : by K Mowrey   (USA)

Newark-Geneva-Newark. Plane only half full and able to stretch out, but the space was tight, food was abominable, entertainment was iffy (conked out twice) and staff was surly bordering on downright rude. I have made the Newark/Geneva run several times and I cannot understand why every single flight attendant on every single flight is so unconcerned, gruff and impersonal. Is it part of Continental's training program? I guess you get what you pay for and I have vowed to myself never to fly economy on an international flight if I can help it. I'll just have to save like crazy or go into debt, but there's no way I'm going to sit for 9 hours like an anchovy in a can ever again.