Biman Bangladesh Airlines

✅ Trip Verified | This is the national carrier of Bangladesh and by that I traveled from Sylhet to Dhaka. Though I traveled domestically, the flight was actually an international flight (London- Sylhet- Dhaka). The flights was delayed for 20 minutes. The check in process was very slow and there was long queue. We had to access the craft walking, using staircases and then boarding bridge. Only a bottle of water and a peanut stick were offered in flight. Did not get headphone to watch movie. Crew service was okay. Very high ticket flight.

✅ Trip Verified | I urge you not to take this airline, even if you believe it's cheap. They never reply to you when you have a problem. The most negligent and careless airline I have ever used. When I attempted to get in touch with them via emails and phone calls after losing my luggage during a trip from Chicago to Kathmandu, they never answered and never gave me an update on the status of my belongings. Over two months have passed with no information, no updates. I also filed multiple complaints in their system no any reply.

✅ Trip Verified | I chose Bangladesh Biman to fly from Dhaka to Toronto and I wish I hadn't. The ticket was expensive (almost as expensive as Qatar and Emirates) but the service was extremely bad. I had to wait for hours in line just to check in, almost missing the flight. The food quality on the flight was mediocre at best, with all of the meals being bland. The cabin crew was unresponsive half of the time and despite paying $16 for 300 MB of WiFi, I wasn't able to use it for hours due to their technical difficulties. The crew never responded to my requests either.

✅ Trip Verified | The worst airline, it's always delayed and their staff not responsible and they do not know how to talk their passengers. I missed my flight becauseof Biman flight getting delayed from Chittagong and once I arrive to Dhaka I go to meet them and expected some advice because first time I have face like this situation but their response is too bad. They trying to pass ball here and there.

✅ Trip Verified | Dhaka to Singapore. Good food, good seating and comparatively better ground services at Dhaka. Staff on board are just okay though. My travel ticket price was high though. Worst inflight entertainment service.

✅ Trip Verified | I flew from Singapore to Dhaka 01 April 2023 with Biman Bangladesh Airlines. Good food, good seating and comparatively better ground services at Dhaka. Staff on board were good though the ground staffs were very rude to Bangladeshi passengers. Worst inflight entertainment service.

✅ Trip Verified | I was traveling from Bangkok to Dhaka. I purchased the one way ticket online (from Bangladesh) one month back prior my journey and received 10% discount. Ground service was good. Food was very poor in quality and taste. Entertainment was bad.

✅ Trip Verified | The flight was overbooked and thus we had to wait till the end for check in. Finally, we could board on the flight as the last two pax. We would not be able to fly that night if we did not have the wholehearted cooperation from Biman Officials. Since we had a rough time before the flight, Biman crews made that up during the flight. Landing at AUH was a bit harsh but safe. I will definitely choose Biman again.

Not Verified | Have used Biman Airlines in the past but this time was very disappointed with the service, found it difficult to sleep on the plane and asked for a coffee, the response from staff was very rude and I was made to feel uncomfortable simply for asking as I had apparently woken the staff during their sleep time, was told we should not ask until they decide to give us anything we would not be allowed any type of beverage. Chances are will not be using Biman for long travel again and will look at other airlines instead.

✅ Trip Verified | I traveled to and from Cox's Bazar in a comfortable manner. The trip was quite smooth. The crew were very professional. The Dhaka Airport's check-in process and other ground operations moved quickly.