Solomon Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 12 reviews
7/10
No Skytrax Rating
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10/10

"happy to fly with them again"

(New Zealand)

Not Verified | Was looking forward to flying with Solomon Airlines who were operating this flight on behalf of Air Vanuatu. Check in was quick, efficient and polite. Boarding passes issued and invitation to the Air New Zealand Lounge where we sipped champagne and ate nibbles while we waited for our flight. Boarding was quick and we sat in our allocated seats 2A 2C in Business Class. Immediately offered champagne/Juice or water before take-off. Naturally we had Champagne on this midday flight. Cabin was clean, airy and bright and the cabin crew were an absolute delight. Friendly smiles everywhere and typical south pacific hospitality. Lunch served was fresh, very inviting and very tasty, naturally followed by more champagne!. Flight time 3.5 hours went by very quickly. Even though the aircraft did not have Wi-Fi no IFE and no charging ports, that really didn't bother us as we were forewarned by researching in advance and we came prepared. It's when you're not prepared, travelling with kids and their electronic bits and pieces that they are forever glued to, is where this could be an issue. Be prepared. Highly recommend Solomon Airlines and would be very happy to fly with them again.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAuckland to Port Vila
Date FlownJanuary 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"it is pretty good"

(Fiji)

Not Verified | Flew this airline from Nadi to Honiara and have to give credit, it is pretty good. The legroom is abundant, the crew are efficient with the service. Although the airline could benefit from seats with power outlets, wi-fi and IFE. Other than that I cannot really fault the airline. Gets you across from point a to point b, the flight was on time as well.
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteNadi to Honiara
Date FlownOctober 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"Very disappointed with this company"

(Spain)

Trip Verified | I bought a flight 3 months away and the next day they canceled it, I had to accept the alternative that they proposed because I had no other option and without any type of compensation, they won't even pay me for the hotel night that I am forced to stay in Honiara. Very disappointed with this company
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePort Vila to Port Moresby via Honiara
Date FlownSeptember 2022
Value For Money 12345
no
1/10

"cannot recommend this airline"

(United States)

Trip Verified | Port Vila to Honiara. My wife and I both ordered chicken curry during meal service. The other choice was oysters and we made it clear that we could not eat oysters. Both meals were covered with a curry gravy and I started eating mine. I looked over at my wife's meal and she clearly had something different. When we alerted the flight attendant, she looked at my meal and said, "You got the oysters." My wife (who was on the aisle) clearly pointed out that we ordered two chicken meals. The foil on top of both of our meals had a blue dot sticker, with one marked in black "C/Curry" the other (mine) was not. This was either a mistake on the part of the meal preparation team or a mistake on the part of the cabin staff or both. Yet no apology, just took away my meal and gave me a different one. I am religiously restricted from eating oysters or other shellfish. So this is offensive to me. However, it is apparently not important to Solomon Airlines. A clear mistake. What if I had a shellfish allergy? Solomon Airlines handling of this was very poor. I cannot recommend this airline. They spray insecticide in the cabin before landing. Not once, but twice. Clearly they do not care about the health and welfare of their passengers.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RoutePort Vila to Honiara
Date FlownJanuary 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
5/10

"it hot and not enough airflow"

(Australia)

Trip Verified | We were happy that this Solomon Airlines flight from Honiara to Brisbane departed on time and we arrived safely and the food was good, however the airflow was terrible! I was travelling with my husband and two other families who also found it hot and not enough airflow. I subsequently arrived in Brisbane with a headache. I did bring this problem to the attention of a flight host who said that he would relay the issue to the Captain, however there was no improvement. I have not had this problem with Air Fiji or Air Naru, not sure why with Air Solomon.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteHoniara to Brisbane
Date FlownJanuary 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
7/10

"very good service"

(Australia)

Verified Review | Brisbane to Honiara return on Solomon Airlines (IE 701/700) flying on a Qantas code share (QF 379/380) in economy. An aging but well-maintained A320 which does the journey in a shade over three hours. Flying on a Qantas Code Share (and with premium FF status) my luggage was booked through to my final destination and I was able to access the Qantas Business lounge in Brisbane and the Belama Lounge in Honiara. Seats are leather and well spaced by economy standards with sufficient leg room. There is no in-flight entertainment but the meal service was generous for a relatively short flight with constant refills of wine available! The cabin crew are among the friendliest I know and give very good service. The only competition on this route is Virgin with a similar fare structure and limited service, so airfares are not particularly low but if purchased well in advance are not unreasonable for a fairly low-trafficked route.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBrisbane to Honiara
Date FlownOctober 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"Leg room quite good"

(New Zealand)

Flew Solomon Airlines from Brisbane to Honiara. We boarded to be greeted by smiling attendants. The flight was not too full so we had 3 seats to ourselves. Leg room was quite good. IFE was just a screen panel lowered from the ceiling, watched a movie. The meal was lunch, we had the beef and it was delicious. Staff came around to check if we needed any more drinks, throughout the flight.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBNE to HIR
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Solomon Airlines customer review

(Ireland)

I flew Brisbane to Honiara on the 24th April. Flight Left early was only 1/4 full and arrived 40 minutes early. Add 30 kg of luggage good plentiful food and beer what more could you want. Entertainment was poor but its only a 3 hour flight so I survived. Staff friendly which is much more than I can say about the BA & Qantas staff on the Flights coming out from Ireland.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Solomon Airlines customer review

(Australia)

Flew from Brisbane to Honiara and then on to Munda return. A320 flight to and from Honiara was on time reasonable wine flowed freely good food but no IFE (I had an iPad). Possibly the most under-utilised A320 in the world 10 sectors a week or so. A 10 min walk literally on the road to the domestic terminal with a dodgy luggage trolley and a very hot and humid wait. They are very proud of their new Dash-8 however this ride to Munda was extremely hot. Despite them running one prop for 20 mins before we got on the plane never cooled down for the 50 min flight. The safety cards proved useful as fans! This multi-stop island hopper flight tends to change its timetable at will - there was a large group going to Munda so we got dropped off first. Leaving the plane arrived an hour early because the PM came to visit the area so we got to stop at 2 other airstrips on the way. Overall a good experience generous baggage allowance for diving gear.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Solomon Airlines customer review

(Australia)

Brisbane-Honiara. Check-in a little slow but request for seat changes so our group could sit together handled without fuss. A320 has comfortable seats with good leg room but no IFE despite old style screens throughout the cabin being available. Catering is very basic and catering equipment is old and well used. Toilets clean but are old and smelly. Highlight was the crew who offered drinks throughout the flight not just responding to requests but proactively out in the cabin for the whole flight. Recommend having breakfast before the flight and bring a book or iPad but otherwise an enjoyable flight and cheaper than Virgin.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
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