✅ Trip Verified
| Flew Fort Lauderdale to Casablanca via Dubai. For the longest time, I had wanted to fly Emirates, I was curious by its ads claiming to be the best economy airline in the world. In fact, about 2 years ago, I had the chance to travel to Dubai and visit Emirates training centre, where we toured the facilities, it all looked very impressive and glamorously chic. I could not wait to experience all the glamour they so advertised. I get to the counter to check in and I was expecting luxury, beautiful people in Emirates fashion, just like advertised, reality was far off as clerks at counter were just plain Janes, no problem at all, just felt cheated. Finally, boarding time came, and I was so anxious to get on board. As I get thru the plane’s door, I suddenly realize, is this a joke? Did I step into the wrong plane? Where is all the bedazzle, all the luxury, all the hype Emirates told me I should expect? As I walk thru first class, business class and finally economy, I am hit with the realization of stepping into an old aircraft, that is outdated and challenged in sophistication, style and leg room. Delta, United or American Airlines would have offered the same experience, so what makes Emirates the best economy airline in the world? This was scheduled to be a 14 + hour flight from Fort Lauderdale to Dubai, can’t Emirates use the most comfortable, newest aircrafts for these long-haul flights instead of using aircrafts that should only be used for local or short flights? Emirates certainly does not think so. Employee’s presentation, another let down, no gorgeous counter or on-board flight attendants which left a lot to be desired, not all smiles here, far from the gorgeous look I was expecting. Cabin service was a let down as well, for a 14-hour flight, I would have expected more than just dinner (when dinner was served, I had the Szechuan chicken, it was tasteless). Breakfast, a wine selection and at least a couple of snack offerings throughout the 14-hour flight, we had to get up and ask for water several times. Overall my first experience flying with Emirates was nothing as expected, it was just as underwhelming as flying with any other average airline in the market. I will say that Emirates has a brilliant marketing strategy, unfortunately, it took one time flying with them to debunk all the hype and to make me want to fly Delta or American internationally, again.