Mahan Air

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 30 reviews
8/10
2 star Skytrax Rating
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9/10

"Felt like flying in the old days"

(Spain)

Trip Verified | Felt like flying in the old days. Flew this one hour flight from Kerman to Tehran in a packed sold out flight operating by an old Airbus A310 which was refurbished immaculately and very clean. The flight attendants were nicely dressed and friendly. It was rather hot at Kerman and I was surprised to find a cold bottle of water on seat back pocket for every passenger on this massive jet. They a light dinner (free of charge ). Over all it was the best domestic flight I have ever taken.
AircraftA310
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteKerman to Tehran
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"The service and amenities were unbelievable for such a short flight"

(Australia)

Not Verified | The Tehran lounge was really good, free high-speed WiFi, plenty of comfortable seating and endless snacks and food options which is really impressive considering that Mehrabad is a small, 90 year-old airport mainly used for domestic flights, despite being international. The A310 aircraft was really old but well maintained, seats were very comfortable and featured a whopping 1.5m of legroom. The interior was definitely upgraded from the original aircraft as things like touchscreens were non-existent at the time the aircraft was built. Bathroom was also clean and spacious. A small amenity kit was provided along with some masks and a hand sanitizing gel. A non alcoholic pre-departure drink was served along with warm nuts. The cabin crew were super warm and friendly, a warm breakfast was served which was magnificent. The service and amenities were unbelievable for such a short flight. Though no WiFi was available on board and the IFE needed some serious improvement. Also some snacks and refreshments were served before landing but I was too full to eat or drink so I just went for some water. We departed on time but arrived 20 minutes early and like all flights with Iranian pilots, the landing was butter smooth. It costed 120$ for a round trip in business class. Overall really good flight and I would definitely fly Mahan Air again.
AircraftA310
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteTehran (Mehrabad) to Kerman
Date FlownOctober 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"efficient, helpful and friendly"

(China)

Trip Verified | Shanghai to Barcelona via Tehran with Mahan Air business class round trip. The ground service is efficient and decent. The aircraft was kept in very good condition and the seating is very comfortable. Crew members are highly efficient, helpful and friendly in all four segments. Food and beverage is great with starter, three main course choices and desert, which is comparable to any international flights. Menu is written clearly. The airline provide everything they should for a business product (even a limousine at PVG from gate to aircraft) except entertainment (all PTVs are switched off maybe sanctions?) Mahan Air's lounges in IKA is excellent with nice sofa, Wifi connection and food selections. Ticket price 1100 dollars which is in really great value. Will fly them again!
AircraftA340-600 / A340-300
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteShanghai to Barcelona via Tehran
Date FlownDecember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"best airline in Iran"

(Iran)

Trip Verified | Tehran to Dubai. Mahan Air is the best airline in Iran. The business class is convenient with a variety of dishes. The quality of food in this airline is great. Stewardess are very affable and responsible In the long-term flights, the amenity kit will be given to you. Generally, the flight will be satisfied.
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteTehran to Dubai
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
2/10

Mahan Air customer review

(Spain)

Trip Verified | Barcelona to Bangkok via Tehran. Cabin attendant spills by accident a cup of coffee over my legs causing me minor burns and stains on my trousers and shirt. Purser writes a report and apologized. This caused great inconvenience because It happened on the first leg of the flight and could not change until arrival in Bangkok where I had a business meeting. I made a formal complain to Mahan Air customer services and do not even answer. They should compensate this inconvenience. Terrible customer service that do not answer any complains.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBarcelona to Bangkok via Tehran
Date FlownJuly 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

"the seating was very impressive"

(Australia)

Verified Review | Short flight to Shiraz from Tehran. Mahan Air already has a reputation of being an airline of choice for travelling within Iran (for both safety and service) and I could see why. While the type of plane is old (an A300) it was well maintained and clean. The seating was very impressive - definitely the widest and the most legroom I have had in a long time in both long and short-haul flights. For a 1.5 hour flight, I was surprised to be served a substantial (cold) meal. Non-alcoholic beverages are served on the flight. The service was courteous and efficient but not warm. We landed 20 minutes early. The airfare was dirt cheap ($60 one way at last minute), You can't book directly on their website with an international card but can certainly book through third-party sites, but check-in is available online.
AircraftA300-600
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteTehran to Shiraz
Date FlownApril 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"consider to fly this airline again "

(Denmark)

Tehran to Copenhagen. Excellent value For money. Traveling alone with a baby can be challenging but I found Check in and boarding procedures smooth and without delays. The flight attendants were young and very nice to us. A340 with smart and clean cabin. Food and non-alcoholic beverages was plentiful as a hot breakfast was served at the beginning of flight and a cold refreshment before landing in Copenhagen. This was a 5 hour flight and I did not expect that. Inflight entertainment could be improved. This was a great flight and I would consider to fly with this airline again in the future.
AircraftA340
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteIKA to CPH
Date FlownAugust 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"seats large and comfortable"

(Denmark)

Verified Review | Copenhagen to Tehran with Mahan Air. I used to travel with low cost carries like Pegasus and Norwegian and Air Asia. I'm a small size person but still had problem with the seats as they are very closed and small. The trip with Mahan Air from Copenhagen to Tehran was a great experience. The seats are very large and comfortable and the distance between seats are also good enough to be comfortable during long distance flights. Also, my one year old girl had bassinet which made the flight very nice.
AircraftA340-600
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteCPH to IKA
Date FlownAugust 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"service friendly and efficient"

(United Arab Emirates)

Flew Mahan Air economy class from Dubai to Tehran (IKA) with Mahan Air. A340 felt safe, the aircraft was clean and comfortable. Cabin crew service was friendly and efficient. Quality of food and beverages (non alocholic) were of good standard. Would recommend this airline to everyone.
AircraftA340
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDXB to IKA
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"overall a good flight"

(Iran)

Mahan Air from Kuala Lumpur to Tehran. Check in was fast and friendly. The signage to find the premier lounge in Kuala Lumpur airport was almost non-existent and took me a while to locate the lounge which offered minimum amenities. Boarding was efficient and the A340-600 was packed for this flight. The aircraft interior was new and clean with smiling crew. The flat bed was great and plenty of food was offered for this 8 hour flight. Perhaps the refreshment (pizza and a burrito) at the end of the flight was a bit too much. Only negative thing I can think of was not much entertainment and it was limited to public LCD’s . Considering the business class fare was almost 40% cheaper than other airlines which operated indirect service, it was a good buy. I was especially impressed by the very attentive flight attendants. Overall a good flight.
AircraftA340-600
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteKuala Lumpur to Tehran
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
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