Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Discover Airlines20 Reviews

    Not Verified | Our flight was cancelled and we were rebooked for the next day. No problem there. Our claim for compensation was accepted. Now 2 months later and 4 excuses later about transfer issues no money has been received… Read more
  • 1/10

    American Airlines5947 Reviews

    Not Verified | I have never seen so many people left hanging on standby. We were pushed on standby for 3 flights, no sleep, no suit case, same clothes for 1.5 days. The issue of people trying to find gate… Read more
  • 1/10

    Saudi Arabian Airlines443 Reviews

    ✅ Trip Verified | Flight SV588, Jeddah-Dubai, 24th April 2024. I came for UMRA with my family and on our departure we faced tremendous difficulty at Jeddah Airport, we were first told to go to gate 27A and later it… Read more
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Latest Seat Reviews

  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 1/10

    Frankfurt Main Airport717 Reviews

    ✅ Trip Verified | I don’t know that words can express how poor the attitude of the security was. People were very upset that they were going to miss their flights with absolutely no action taken by the workers. An… Read more
  • 3/10

    Manila Airport415 Reviews

    Not Verified | Put some seats in, people sitting on the floor for an international flight, oh yeah maybe turn the ac on. Flew into Clark, like a real modern airport, NAIA is truly a joke. Read more
  • 2/10

    Philadelphia Airport246 Reviews

    ✅ Trip Verified |   My first impression of this airport was the huge queue for passport control. I counted three desks open for hundreds of arriving passengers, it took around an hour to get to the front where I was… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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