Emirates

✅ Trip Verified | During this flight, there was a child seated directly in front of me who attempted to throw things at myself and my seat mates, kept touching my screen, would not stay seated and parents would not control him. When I alerted the stewardess she said "give it a minute". His behavior continued on and off about ever 20-30 minutes during this 14+ hour flight. I asked to be moved to another seat. At first, I was informed that the flight was fully booked. The 3rd time I asked to be moved, she moved me to one open seat which happened to be by the bathroom. So I was moved from one noisy, loud, and overly active and disruptive child to a seat where I could now smell the toilets, which created nausea. When I was returning to the original seat by the overly active and disruptive child, she said "Are you having one of those days? I'm sorry but there's nothing I can do for you?" It wasn't that there was nothing she could do, it was that she chose to do the very least and that was nothing. There was open seating in business class and she did not offer which is ridiculous customer service. This child was throwing things, the parents refused to control the child. They let the child sleep on the floor several times when another stewardess informed them that the child could not sleep on the floor. She could not control the parents of the child nor the child and refused to assist me to have a peaceful experience on the 14+ hour flight I paid for. It's as if my investment in the ticket was not as good as theirs. When I pressed the button for a stewardess she was no where to be found as the flight went on. I had an amazing flight going to Dubai, the staff of flight EK0236 was very friendly but this one stewardess for flight EK0235 ruined my entire experience by not rectifying the situation with the child and the parents. Who wants to sit in a plane for 14hr having thing thrown at them or the child touching their screen while they are trying to watch a movie? It was unbearable and unbelievable.

✅ Trip Verified | My initial booking was on Economy class and then I upgraded to business class after paying fare difference. Business class seat was uncomfortable. If you're seating on window seat and wanted to move from your seat you will not be able to leave your seat unless you disturb passenger that sitting next to your seat. And if passenger next to you is laying down and sleeping then you need to jump to pass or you must wake up him/she to move seat to seating position. Furthermore, service on board was not to level to business class as I was expecting. In addition, was surprised upgraded ticket was not included using airline lounge in Dubai Airport. Finally it is not worth paying so much money for upgrade to Business class on B787 300 aircraft.

✅ Trip Verified | This was a Boeing 777-300ER on one of Emirates' older aircraft that did not have lie-flat seats. The drawback I would find on this flight was the 2x3x2 configuration (no direct aisle access for window seats and the one middle seat) and how uncomfortable the seat is especially while sleeping.

✅ Trip Verified | This was one of Emirates newer business class seats which go lie flat making it comfortable to sleep in. The seat was wide enough to sit comfortably and was long enough for me to sleep in (I'm 6'2"). Complimentary wifi for skywards members in business worked well and was enough to text. IFE screen was clear and the amenity kit was well stocked. The only drawback I can find with this seat is the lack of privacy on the aisle seats and how hard it is to get onto the aisle when on a window or middle seat.

✅ Trip Verified | We were a family of five, and our seats were one middle row plus one seat on the middle-left aisle in front of the middle row we occupied. Seat was comfortable and came with blanket, pillow and pair of headphones and toys for children. The IFE system is the best of airlines we’ve travelled. Most of the content on the system is in English, but there are options in other languages. TV is large. Selection of entertainment for kids was excellent. All seats with a USB port and most seats also with a three-prong electrical socket. Storage space for baggage is ample. Legroom is sufficient for tall passengers.

✅ Trip Verified | Emirates Boeing 777 is a sub standard plane nowadays. Business class layout 2x3x2 is obsolete and very uncomfortable. This is the only business class on long haul that you almost don’t have space for your shoulder and I am pretty small. If you are tall forget to seat here comfortable . It’s unbelievable how poor is the design of this aircraft. Never pay for business class on 777, never ever is an uncomfortable premium economy. I am a frequent flyer with Emirates but the business class in Emirates is sub standard, big gap with any premium airline . Terrible that Emirates such old plane and seat.

✅ Trip Verified | Emirates Boeing 777 aircraft from Dubai to Kuala Lumpur an overnight flight and found the experience extremely disappointing. The business class seats were extremely uncomfortable and we found the seat had limited reclining pitch. On the lay flat position, we found ourselves constantly sliding downwards because the seat had a sloping angle. Throughout the flight, we have to constantly force ourselves upwards using our feet because whenever we dosed off the top half of our body forced onto the lower half resulted in a position like to a squat (bend knees & increasing pressure on toes & feet). The resultant effect is complete sleepless, restless & discomfort night, and we were exhausted on our arrival. To make the matter worst, I had my arms and body wedged in the seat (meaning that the seat canopy was not wide enough to fit my body size). And I consider myself as medium built of 175cm @ 85kg. The wedge had caused muscle cramp on my upper body. The decision to book with Emirates business class was to achieve a good sleep in the first place. Of the 7 hours flight, I stayed in laying down position for 6 hours where sleep achieve was less than 10mins. Attempts to resolve the discomfort with flight attendant not long after airborne, and we were told that seat has reached maximum recline position. We would give you 1 star.

✅ Trip Verified | The airline has huge drop in quality from last 2-3 years. This flight is good if you travel in business class or else the experience is terrible. Online check in is possible but there is no use, during the check in time we choose a seat and boarding pass also issued as per. Booked around the front part and we received boarding pass at airport with tail seat. Counter staff said its due to the air craft change. But there is no change in the aircraft, seats are okay but service is terrible. Better avoid emirates economy

✅ Trip Verified | Business Class seats in the Boeing 777 are not comfortable and you cannot rest properly, as there are many angles, which are disturbing if your are tall; the length of the safety belts is a problem if you are even slightly overweight

✅ Trip Verified | On the Boeing 777-300 new business class seats when I recline I can only stretch one leg, which means I can’t recline or sleep. Only the front row seats allow full recline with both legs stretched. For goodness sake please stop these ridiculous business class seats. I can’t believe that Emirates didn’t realize this itself. Also the width of the seat is much less than before. Was very dissatisfying.