| I was a bit skeptical before visiting this lounge. Purposely, I had booked a 4 hour layover since I wanted to use the lounge, courtesy of my Star Gold status. I was extremely happy throughout my stay in the lounge! The first thing that makes me aware I'm in for a treat, a smiling and soft-toned receptionist. It's such a little detail but it really set the tone for such an amazing lounge visit. I entered the lounge at half past nine when breakfast was still being served, and was able to ask for a fresh-cooked omelette, done right in front of my eyes! The food area didn't feel huge because everything was laid out in a way that it didn't look super crowded. Later in the day there were a couple of dishes being served. Unfortunately you're sort of stuck on one dish, whereas normally I like to take a little bit of everything. A small minus there but just personal preference, I guess. You were spoilt for choice for drinks and snacks, both sweet and savoury. I loved the small chocolates, and I took home a handful of various sweets, since they were placed very temptingly. There was also a whisky bar which has 208 different whiskies, and the barman appropriately recommended various whiskies for me to try. The outdoor terrace was open, and I was able to enjoy watching planes take off and some aircraft and vehicle movements which is very nice. There are also some binoculars available to make spotting a bit more convenient. The overall design of the lounge as an open space with lots of wood and windows makes it feel super welcome and Swiss ... a design which Swissair seem to be give you the impression of. There were napping chairs available, the washrooms were kept clean, although I would prefer if there were more washrooms, as they are a bit far from some corners of the lounge. In any case, this lounge is a complete and total winner for me. I can see myself re-routing itineraries around Europe to fly past Zürich just to use this amazing lounge. I can easily say that this is the best hub lounge I have visited, and that it is the best Star Alliance lounge ever.