Jetstar Airways

✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice. Inflight meal and entertainment was good.

✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows.

✅ Trip Verified | Rows squeezed in so tight that even as a 166cm short man who is not fat the tray table is touching my belly and I can’t even use it to write on without elbowing my neighbours. I don’t know how the tall man across the aisle from me is coping. We are also stuck on the tarmac waiting for the toilet holding tanks to be emptied. Been delayed half an hour already with no word on how long it will take to fix the problem (if we will depart at all). The seat pocket is too small for a drink bottle. I only flew Jetstar because it was cheap but I think I’ll stick to other airlines in future.

✅ Trip Verified | Luckily wasn't a long flight. I'm 6 foot 3 or 191 cm. My knees were rubbing on the seat, had no room for getting my legs to stretch underneath and if i was leaning with my back on the seat was even worse so I had to use an inflatable neck pillow to overcome it. Design not human or at least tall human friendly.

Not Verified | Despite originally paying extra for an exit row we were allocated an up-front seat, and that was bad for us. I am just on 6ft tall and my knees were rubbing the back of the seta in front. This was an overnight flight and they was no way I could get comfortable enough to get any sleep. The room is so tiny that the tray tables can't be lowered all the way to allow you to put any drinks or meals on them. Thank goodness the person in front of me didn't/couldn't recline their seat!

Not Verified | For a budget airline, the seat was pretty good! It was mostly clean and quite spacious. The aisle was quite cramped though and you really had to squeeze through. On newer planes you get a pocket to store things which is nice. There's a mostly clean tray table which moves easily. No power or screen though, so make sure you charge your devices!

Not Verified | My wife and I flew from Adelaide to Bali and return in May. We only fly this route and with Jetstar as it was the only airline with direct flights. Average flying time is around 5 hours. Another airline has recently started operating a direct flight. Seats are so close together that you exit the aircraft with virtual knee rash. The seat incline is minimal. Obviously the dollar is almighty. A feature of the aircraft which disturbed me was that seats were so positioned that they obstructed ease of access to the wing emergency exits. The chicken meal we pre purchased was mediocre. The flavour was mediocre, and the presentation - ugh! It put my wife and I off eating. Next time we will be taking our own bread rolls. I cannot criticise the crew.

✅ Trip Verified | I sat in one of their upfront seats which is supposed to be one of the better ones but was disappointed to find that there was hardly any legroom. It was right in the front and despite a redline on the floor passengers seated behind could not seem to keep in the aisle and kept spilling over into my seat space and children treading on my armrest as they were being carried in by their parents. The flight left late because there were a lot of passengers who did not stick to their allocated seats and one that somehow made it to the door without their boarding pass. Dirt was noticeable everywhere even on the bright orange uniforms. Cabin crew were particularly noisy in the galley and I often felt them bumping against the board in front. What was particularly bad in terms of customer service however was that there was only 1 magazine for seats 1A to 1F and although initially I was lucky to have it the head cabin crew snatched it from my pocket without asking to check the price of a blanket for a rear seated (and less entitled passenger) and never returned it even though I never had a chance to read it.

✅ Trip Verified | Avalon - Sydney. Plane was packed full like sardines. Seats were thin. Surrounding passengers somehow thought the seat cover velcro slot was intended as a seat pocket and they were putting all sorts of bulky likely overweight items in it such that I felt the sharp pounding in my back the whole flight. I would have thought the cabin crew would stop children from being a nuisance but on this flight they did not care. I tried to contact jetstar 3 times on their supposed 24/7 chat to raise this but did not get through. No seat power, no access to air conditioning vent, poor window positioning split between 2 of them. I would immediately choose any other airline if they take up this route. I also thought the airline advertising on the overhead cabinets looked terrible and overtly repetitive. Maybe it was to hide some blemishes.

✅ Trip Verified | The overall seat experience was good for such a short flight, with plenty of legroom and recline, while the width is a bit on the narrow side but it's understandable. They seem very new, which got me excited about trying out some of the new seat Jetstar had fitted to their fleet. The texture of the synthetic leather feels decent though, and the cushioning is a little bit on the thin side, but this resulted in a dramatically deduced seat thickness, thus slightly increasing the amount of legroom while retaining the same seat pitch. Overall a good low fare economy seat offered by Jetstar, and I would recommend it.