| I arrived at the very small AA check-in station in the Wichita Falls airport thirty minutes before my flight's departure time. There was no one at the computer and no way to summon anyone. I waved at some AA employees behind a glass wall but they would not acknowledge me. I could not go through security without a boarding pass and there was no one to give me a boarding pass. After I was turned away and went back home i lodged a complaint. They answered that there was a "check-in cutoff time," after which the computer will not allow anyone else to be checked in. I believe it would be a good thing if the "check-in cutoff time" were advertised, or at least publicly posted, as this is the first I have ever heard of such a thing. I understand that there comes a minute when the planes doors are being shut. I understand the need for security measures, time consuming though they may be. But since there is apparently a specific moment in time after which " the computer system automatically restricts the ability to check any passenger in for the flight," I feel that this fact ought to be known by everyone. Perhaps it could even be noted on the ticket for each flight. I understand that people are advised to arrive early and I understand why. I followed a link they provided that was supposed to provide information about the "computer cutoff time." If it is mentioned anywhere on AA's website it is buried someplace. I would also like to reiterate that, at this small, unbusy airport--if I could only have received a boarding pass--I could have casually strolled through security checkpoint, walked unhurriedly to the boarding area, and joined the line of other people who were still boarding the plane. The only problem was the unmanned reception desk caused by this "check-in cutoff time". There was no, to me, (and I am a reasonable person) obvious logistical problem that would have prevented all required security measures from being observed and yet still allowed me to board and find my seat with a quarter of an hour or more to spare before the doors were closed. Even though I was only half an hour early instead of a full hour early, in this small venue, I can't help but believe that the fault for my denial of a boarding pass lies with AA's organizational structure rather than with failure on my part.