| Pittsburgh to Phoenix. Terribly dissatisfied about the manner in which they regard services for the handicapped. We indicated when we purchased out tickets to a funeral we were attending that we would need a wheelchair for my wife. Upon arrival to our destination back home to Phoenix there were no attendants with a wheelchair for not just my wife, but for other handicapped passengers. My wife hobbled the best she could as she held onto the sides of the ramp leading from the plane to the gate. I had both of our carry on suitcases to manage with as well as my backpack and my wife's purse. When we got to the gate to inquire about the wheelchair, the attendants at the gate said they did not know why no one showed up with wheelchairs and had been calling down to the area where the AA wheelchairs are stationed to no avail. Some attendant who was walking around upset and furious scanned my wife's boarding pass and the other handicapped passengers, asking us to be patient and someone would be arriving shortly. Well, after we all complained again, 15 minutes later 2 people showed up but we all could tell they were not sure what they were supposed to do or where they were supposed to go (almost like they were new hires and that was their first day). We had no checked luggage so all we needed to do was to be taken straight to the parking garage to the valet area. My wife, who suffers from (peripheral artery disease) was in great discomfort from the whole ordeal and was in tears. I felt helpless, no one knew why the wheelchairs were not showing up, total mismanagement and disregard for handicapped travelers.