Manila Airport

Not Verified | Worst airport I have ever visited. Less comfortable chairs for the passengers to rest - worst is many are with long hours transit. You will see many passengers sleeping on the floor along the walkway to the departure gates. Foods are pricy & with limited choices. Luxury stores are with less items on display. WiFi is not strong enough. Internal looks old and a bit run down. The airport has to be upgraded to preserve the image & dignity of the country

✅ Trip Verified | Worst airport I have ever seen. No food selection available, only a scarse choice. No place to take a seat to eat in terminal 2. Very old and outdated airport. Also arrival was very chaotic. Taking a taxi is an adventure. Sim card for Internet is at extortionate rate. Security do not follow international rules set by Civil Aviation Authority but they have their own rules. Be ready to have unexpected issues when going through security. I travel the world and can confirm thst Manila Ninoy D'Aquino is definitely the worst airport in the world.

✅ Trip Verified | I have never experience such chaotic and overcrowding lines to Terminal 1 check-in counters of PAL. Four lines waiting for our turn to have our luggage x-rayed by One machine. Average wait is about 2 1/2 hours. Then another average 2+ hours in line to check-in luggage. And all this waiting is just to check-in on one airline PAL. Even at LAX Tom Bradley terminal with more Passengers coming and going is never this chaotic.

✅ Trip Verified | Waiting for our luggage ... took me 1 hr 17 mins to wait for my luggage to show up as most of us passengers did. The fact that only there was only 2 airplanes that has arrived. Immigration officers were as efficient as they can be.

Not Verified | I have never see anything like this. They scan your carry on bag, it is ridiculous. They scan it again before entering the plane and after you pass customs. They sit you behind the a gate like a bunch of animals, if you go to the washroom just beside your seat but the other side of the blue ribbon you have to go in the line up again. It is my last time with Philippine Airlines, never again.

Not Verified | I fly almost every month abroad for work and sadly always end up in Terminal 1 of NAIA. If you're departing from the terminal, there's only 1 restaurant before the immigration so if you arrive before your check in counter opens, sadly you won't even have anywhere else to sit. Always crowded and since the check-in counter area is pretty small, the lines between airline counters can get confusing esp when the terminal is busy. Arriving in the Terminal 1 however is much worse. There are I think 5-8 electronic counters open and most of them don't work properly. Other than that, there are only 3 manual counters where those who can't pass the e-counters (coz they don't work) all fall in line at. There is an "electronic check-in supervisor" booth beside the e-counters but they don't even assist the passengers who have a hard time passing through. And don't get me started on baggage claim. It'll take you 30 mins - 1hr to get your luggage.

✅ Trip Verified | Manila is a very crowded and busy airport, I have been through here a number of times. It's sad that in this day and age you have to lug your bags to a bus to get a connecting flight to Terminal 2. Still, I guess it is what it is. Bus was crowded and very hot, I guess this was to be expected, as this was a very busy time when I was traveling. Signage has improved a lot since my last visit; I was able to find my way to my gate very quickly. Always crowded here, I feel that they could perhaps improve the air conditioning a little. Aside from that, little to complain about.

✅ Trip Verified | Manila Airport should be avoided at any cost. Last three times I have been there, Airport lounges are fully booked and can not accommodate passengers? Dirty, unorganized, ridiculous cues at immigration. There are no smoking zones at the airport, and if you’re a smoker, better avoid this airport and Manila itself. Food will be served with plastic cutlery, so you can imagine cutting a piece of meat. Philippines has been such an awesome place, warming, welcoming, affordable and reasonably priced, foreigner and tourist friendly. Unfortunately, not any more. Next time, I am flying via Singapore, irrespective of cost. Simply, avoid Manila at any cost, if you care about your dignity, and you value your money. Thank you

Not Verified | Eventually helpful staff but they are all transfixed on to mobile phones constantly, so fairly hard to get their attention. Departure area is an uncomfortable, chaotic, hot, very old area with absolutely nowhere to buy water or a coffee whilst waiting for your counter to open. I had to stand for 3 hrs, with no water, as my previous domestic flight to Manila arrived 5 hrs before the next. Be careful when transferring from one Terminal to the next, very tricky and a lot of scammers everywhere. There is WiFi in the airport but it is the slowest WiFi on earth. All in all, not a good experience at all

Not Verified | Disorganised, overcrowded, slow & confusing. Rip off taxis which don't use meter & charge 10 times the metered rate to get you to your hotel. Delays after landing of up to 1-2 hours then it takes another 1 hour plus to get your luggage. Not much seating, gates change at the last minute, the Wings hotel which is inside the airport is noisy & the bathrooms are disgusting with toilets right next to the showers & they aren't cleaned regularly. Free Wifi is only for those with a Philippine cell phone number. If you want a sim you need to pay 1500php minimum.