Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    American Airlines4109 Reviews

    Not Verified | I’m never flying American again. Due to the incompetence of staff I was late for my outgoing flight because they did not know how to check a dog. They took their time trying to figure it out… Read more
  • 1/10

    Sun Country Airlines260 Reviews

    ✅ Trip Verified | We have flown Sun Country for years and have always had pretty good experiences. Well, that officially ended today. We booked a short trip before the pandemic to get a little break from our toddler before… Read more
  • 5/10

    Southwest Airlines1266 Reviews

    Not Verified | Booked flight times according to my schedule and needs. SW changed both my departure times, cutting approx 6-8 hours off my trip, cutting into my plans. When I called (2 different times, long wait times before finally… Read more

Latest Seat Reviews

  • 7/10

    American Airlines104 Reviews

    ✅ Trip Verified | The seats are confusing. They do not match the outside row. 22 window seats match to 21 center row. Several people sat in the wrong seat — me too. Also center row seats E & G… Read more
  • 7/10

    Pegasus Airlines3 Reviews

    ✅ Trip Verified | Seat 9F - I am not a big fan of fake leather seats in hot climates. Luckily I don't wear shorts when I fly - pity those that do. Otherwise, the seat was clean, the tilt… Read more
  • 1/10

    American Airlines104 Reviews

    Not Verified | Literally the smallest width seats possible. Sitting in the seat and the arm rest can't even go fully down. I'm 6'2", 220lbs. The oppression next to me weighs more and has an even wider hip span. We… Read more

Latest Lounge Reviews

  • 10/10

    Qatar Airways161 Reviews

    ✅ Trip Verified | Spacious, quiet, peaceful place that allows for good distribution of space between other lounge users. Good range of facilities. Very polite, helpful and friendly staff. Good range of food and beverage. Read more
  • 1/10

    Kenya Airways12 Reviews

    ✅ Trip Verified | The lounge consisted of a few chairs and tables and a food counter. The only drinks available apart from tea or coffee were cartons of warm orange juice. There was also a half-empty bowl of crisps… Read more
  • 6/10

    Aeromexico18 Reviews

    ✅ Trip Verified | The lounge has been redesigned to meet new distancing guidelines. Noise level is adequate. Free of charge are drinks and only salty or sweet. Everything else is charged and by no means a nominal fee. I… Read more

Latest Airport Reviews

  • 4/10

    Salt Lake City Airport148 Reviews

    Not Verified | It looks like this is a very new wing of the airport in SLC and unfortunately I am very disappointed with it. Nothing has changed for the better. There are seats everywhere and no standing areas or… Read more
  • 2/10

    Syracuse Hancock Airport3 Reviews

    Not Verified | Waited 65 minutes thru security yesterday and was closed out of my 11.43 to Charlotte after finally getting to the gate at 11.40. Get there 2 hrs early these days. TSA painfully slow. No sense of urgency… Read more
  • 8/10

    Los Angeles LAX Airport400 Reviews

    Not Verified | This review is specifically for a woman who worked in over size baggage, Serena. Thank you so much for your efforts. This woman not only throes to find my children’s tickets information, but she personally ran with… Read more

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