Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    United Airlines3765 Reviews

    Not Verified | They lost an item of mine in transit on way up. The claim I made with them got lost in the void. Return trip had 2 plus hour delay, bag was completely soaked. Was insulted at baggage… Read more
  • 1/10

    Lufthansa1782 Reviews

    ✅ Trip Verified | HEL-FRA-GRU 2nd September, GRU-FRA-HEL 19th October. Flights were on time. Could find 2-3 movies politically incorrect enough to be worth checking. No meal HEL_FRA, inedible dinner. All flights had dozens of maskless people, for example 4… Read more
  • 1/10

    LOT Polish Airlines545 Reviews

    ✅ Trip Verified | After missing my flight due staying in the security line for more than 1:30 hours, I missed my flight, despite the fact they told us the plane would wait. I was presented by an unfriendly women… Read more

Latest Seat Reviews

  • 5/10

    Aegean Airlines14 Reviews

    ✅ Trip Verified | Seating seemed to be the same as Economy, with the exception that the middle seat was kept empty, and there was more leg room. I found the legroom to be ample and I am fairly tall.… Read more
  • 1/10

    TUIfly2 Reviews

    ✅ Trip Verified | Absolutely ridiculous leg room. I'm fairly tall, but have never encountered this on an intercontinental flight of 9 hours. This was pure torture. If I wasn't sitting next to the isle (which was also shockingly narrow,… Read more
  • 1/10

    Frontier Airlines26 Reviews

    ✅ Trip Verified | We paid extra for specific seats but did not get them and did not get a refund. Seats have fabric covering over hard plastic. No padding as would be expected with an upholstered seat. Not very… Read more

Latest Lounge Reviews

  • 6/10

    Air France83 Reviews

    ✅ Trip Verified | Small but nice lounge in SJO airport. There were like 3 other people in there when I was there. AF gave me a voucher for one premium drink while beer and wine are free of charge.… Read more
  • 9/10

    Swiss Intl Air Lines91 Reviews

    Not Verified | First time in this lounge and very nice with friendly staff. Very good selection drinks and happened to straddle breakfast and lunch. They cook the food in front of you and a buffet selection too. Great views… Read more
  • 7/10

    KLM Royal Dutch Airlines79 Reviews

    Not Verified | Lounge in Amsterdam provided was the KLM Sky Team “Lounge 52” in non-Schengen area. Very impressive design, views. Space was incredible, extend over several hectares. Must be the biggest lounge in Europe with 1500 seats? The drinks… Read more

Latest Airport Reviews

  • 5/10

    Boston Logan Airport153 Reviews

    ✅ Trip Verified | After having our flight home to Hawaii delayed by 10.5 hours we hung out at Terminal E which was quite empty because of limited international travel. The terminal appeared clean but after sitting for a short… Read more
  • 1/10

    Vancouver Airport211 Reviews

    Not Verified | Never did I ever think to write a review about an airport, because out of all the countries (18) and States (28) I have visited, have I ever had such a horrific experience like the one I… Read more
  • 1/10

    Salt Lake City Airport185 Reviews

    Not Verified | We want the old airport back. This was a waste of tax payer money and just an excuse to build a new airport. What was wrong with the original spoke and hub design that allowed passengers to… Read more


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