Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Air Europa324 Reviews

    ✅ Trip Verified | Gatwick to Madrid. Very bad airline. We arrived 3 hours prior the flight and asked to be seated together and they say you have to pay for that. Unacceptable! Never again using this airline. Read more
  • 10/10

    Eurowings232 Reviews

    ✅ Trip Verified | Berlin to Düsseldorf. Top service, I was too late because of traffic problems in Berlin. The airline booked ne in the next flight about an hour later for. I never expected this, very good Customer Service. Read more
  • 3/10

    Biman Bangladesh Airlines68 Reviews

    ✅ Trip Verified | Yangon to Kathmandu via Dhaka. Easily the worst airline I've ever flown. I've been to 50 countries, flown on dozens of different airlines, and even worked for one myself. It took them two hours to help… Read more

Latest Seat Reviews

  • 3/10

    Air Canada62 Reviews

    ✅ Trip Verified | The flight was too cramped up with no space for cabin luggage. My cabin bag had to be kept in the business class as they had no space. I remember pressing the button for air hostess… Read more
  • 9/10

    Lufthansa99 Reviews

    ✅ Trip Verified | I was flying with my girlfriend on the A350-900. She was on seat 16D and I was on 16E we have plenty of space for legs but screen are in armrests so we can't remove it… Read more
  • 10/10

    Norwegian14 Reviews

    ✅ Trip Verified | The Boeing 737-800 seats are spacious. You have plenty of legroom to stretch your legs. Compared to some airlines that are not low cost it’s way superior. Read more

Latest Lounge Reviews

  • 10/10

    United Airlines188 Reviews

    Not Verified | As a Star Alliance traveler, I have been using this lounge for decades. It was cheap, and was at the bottom of my list for places to wait. Since its refurbishment as a Polaris lounge, it is… Read more
  • 5/10

    Turkish Airlines102 Reviews

    Not Verified | After 6 years using this lounge regularly I am in a fair position to evaluate it. The food has not been changed during this entire time. Soup, wheat (bulgur) salad, cheese and little cookie type of things… Read more
  • 1/10

    Austrian Airlines34 Reviews

    Not Verified | Very disappointing lounge. Not a comfy chair in sight. This is supposed to be updated, well they have different chairs and the last ones were no better. Can Austria not offer comfy furniture? For Austrian Airlines main… Read more

Latest Airport Reviews

  • 3/10

    Calgary Airport122 Reviews

    Not Verified | What a horrible terminal. Obviously the people in charge of setting the specifications for the airport instructed the designers to build cheap. There are no moving sidewalks. There are no tables, where one can work while waiting… Read more
  • 2/10

    Manchester Airport1012 Reviews

    ✅ Trip Verified | Having used 7 airports in 6 countries in November and December 2018, I am ashamed to say that Manchester was the worst experience. It pains me to say this as a Mancunian who takes great pride… Read more
  • 3/10

    Seattle Airport137 Reviews

    ✅ Trip Verified | We arrived at Seatac airport to get a Hawaiian airlines flt. We already did online check night before flight but needed to get a bag tag from a malfunctioned kiosk and waiting for one to open… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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