Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Lufthansa1318 Reviews

    ✅ Trip Verified | Frankfurt to Delhi in business class my seat had problems the cushioning system was damaged and the seat was not working I flew for the entire duration of 7 hours on a broken seat as there… Read more
  • 1/10

    United Airlines2440 Reviews

    ✅ Trip Verified | I never have a bad word to say. However for the first time in my life i am going to write a negative review on United Airlines. Firstly I accept responsibility in booking economy ticket and… Read more
  • 10/10

    Swiss Intl Air Lines654 Reviews

    ✅ Trip Verified | London to Tel Aviv via Zurich. The flight from London to Zurich was very good. The plane was new and modern, service was very good and the sandwich and drinks were of a good standard. The… Read more

Latest Seat Reviews

  • 8/10

    Delta Air Lines80 Reviews

    ✅ Trip Verified | I seated at 51J and 50A seats for my outbound and inbound flights. These seats are windows side which provide a good view in economy cabin. However, it take a little bit difficulty when we want… Read more
  • 1/10

    Thomas Cook Airlines54 Reviews

    Not Verified | This has to have been the worst flight I have experienced to date. I am of average build, female and nowhere near 6ft tall. The width of the seats and the seat pitch is just awful, not… Read more
  • 6/10

    Delta Air Lines80 Reviews

    ✅ Trip Verified | MD-90, Seat 21E next to window provides a nice view with almost two windows. The seat width is smaller but it is still good enough for me. There are AC power supply in your seat and… Read more

Latest Lounge Reviews

  • 7/10

    British Airways371 Reviews

    ✅ Trip Verified | The lounge in Changi airport are pretty spacious. Considering that there are consecutively two flights (by 777 and A380) departing to London within 30 minutes, however, the lounge was not as crowded as I expected. There… Read more
  • 10/10

    British Airways371 Reviews

    ✅ Trip Verified | I went to the Heathrow T5 arrival lounge for showering and breakfast after a 14 hours long flight from Singapore. The lounge located right after custom clearance and it's very easy to find. The reception staff… Read more
  • 8/10

    Fiji Airways4 Reviews

    ✅ Trip Verified | I had a four hour layover in Nadi as I flew between Australia and California. It was welcome respite and I enjoyed use of the shower to freshen up. The lounge was very nicely appointed, well… Read more

Latest Airport Reviews

  • 9/10

    Liverpool Airport177 Reviews

    ✅ Trip Verified | Although our home is more or less equidistant from Liverpool or Manchester, my wife and I will always opt to fly from Liverpool whenever possible. Reading Skytrax reviews of Manchester Airport will help to explain why,… Read more
  • 3/10

    Guatemala Airport20 Reviews

    Not Verified | Full body scanner was implemented and opting out for an alternative search is not an option. I fully dislike being exposed to technology from which we have no real idea of the consequences, especially since I was… Read more
  • 4/10

    Canberra Airport30 Reviews

    Not Verified | Hopeless for a solo traveller with multiple suitcases. Rental car office located a distance from terminal. Can enter easily (step and no self opening door). Drop off rental car need to access car park via a lane… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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