Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    LOT Polish Airlines489 Reviews

    ✅ Trip Verified | Kraków to Chicago. Horrible horrible horrible. This was my worst trip! Expect much delays, end up on some old airplane, tighter than sardines. You pay 300-400 more for a premium airline to get some cruddy plane.… Read more
  • 1/10

    Tigerair Australia491 Reviews

    Not Verified | Staff at Brisbane are very rude. No customer service at all. As we only had carry on luggage they weighed my partner and my bags together and said it was less than 1kg overweight so would have… Read more
  • 4/10

    Etihad Airways1462 Reviews

    ✅ Trip Verified | Chicago to Abu Dhabi. Was really disappointed, staff were not nice, my seat was dirty. Staff on Check in back was really unprofessional. I will never fly with this airline again and do not recommend them. Read more

Latest Seat Reviews

  • 4/10

    Aegean Airlines13 Reviews

    ✅ Trip Verified | Very good overall, but I'm taller than 6' and seats are very narrow. I find it disgusting to have to pay for extra leg room. Definitely not recommend it for tall people. Read more
  • 8/10

    United Airlines93 Reviews

    Not Verified | Boeing 767-400 seat was new and comfortable. A lot of place (I'm oversize). The inflight fun system was new, and movie offer was on a high level. Read more
  • 7/10

    Thai Airways27 Reviews

    ✅ Trip Verified | Because of the flu season there're not so many passengers so it felt very spacious. A bonus point for the crew was that they knew about this and try to separate individual passengers far away from… Read more

Latest Lounge Reviews

  • 9/10

    Emirates213 Reviews

    ✅ Trip Verified | This was the best lounge the best and certainly the largest. It seemed the length of 4 football fields and I actually paced it off end to end for a huge 444 paces or close to… Read more
  • 6/10

    KLM Royal Dutch Airlines77 Reviews

    ✅ Trip Verified | A major lounge of KLM in the international concourse of Schiphol Airport. Very big lounge on two levels with actually a good design. The lounge is however overcrowded. You may barely find a place . food… Read more
  • 9/10

    American Airlines117 Reviews

    ✅ Trip Verified | The AA Flagship lounge at Dallas Ft Worth, Terminal D, caters for Qantas frequent flyers. Its a lounge that I have visited often. This was no different to earlier visits. Its a great place to while… Read more

Latest Airport Reviews

  • 1/10

    Tallahassee Airport3 Reviews

    Not Verified | As a frequent traveler, this is the worst airport I’ve ever been in. Flights are perpetually delayed with no information given to passengers. Luggage has been left on the tarmac twice and not put on the plane.… Read more
  • 4/10

    Istanbul Airport467 Reviews

    Not Verified | I arrived into Istanbul Airport from Milan Airport in February 2020. We have spent at least 20 minutes for taxi and another 10 minutes to just get out of the plane. Then, for international arrivals, we needed… Read more
  • 3/10

    Phuket Airport99 Reviews

    Not Verified | The immigration queues were over 2.5 hours long and complete chaos as the lines had overflowed the marked lanes due to the arrival of so many large planes (several from Russia) within the space of 15 minutes.… Read more


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