Airline and Airport Customer Reviews
✅ TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- ✅ Trip Verified | The customer service rep I spoke to was incredibly rude and condescending. If she was my employee she would be terminated instantly. She spoke down to me when I didn't understand her policy on cancellation versus… Read more
Qatar Airways1732 Reviews
✅ Trip Verified | We flew Sydney-Doha-London business class. We'd not flown business before so we thought we would treat ourselves, our bookings were made well in advance pre-Covid. Due to the restrictions on flying our flight got pushed back… Read moreeasyJet1249 Reviews
Not Verified | What a ridiculous flight company. Keep cancelling flights and providing vouchers that we will never be able to use. Basically once they take your money, you will never see them back, we are waiting for a refund… Read more
Latest Seat Reviews
KLM Royal Dutch Airlines103 Reviews
✅ Trip Verified | I booked a window seat on a KLM flight, seat A-18 on a Boeing 777-300ER. Little did I know that no Boeing 777-300ER on seat 18-A has a window, there is a wall. KLM is selling… Read moreTurkish Airlines32 Reviews
✅ Trip Verified | My family and me were on our way back from 11 day holiday in Turkey, where we've been given 10a-c and 11a-b seats on boarding. Later we learnt those are emergency seats. When airplane started taxiing,… Read moreAmerican Airlines100 Reviews
✅ Trip Verified | I am unhappy that despite speaking to a rep twice to ensure my family would be seated together, at check in we were separated. The worker at the gate could not have cared less. The airline… Read more
Latest Lounge Reviews
Swiss Intl Air Lines90 Reviews
✅ Trip Verified | Although Vienna currently is under the highest alarm level with COVID-19 and has a mandatory mask requirement, I confronted by the entire lounge staff - two cleaners, one food server and the door attendant - wearing… Read moreAlaska Airlines14 Reviews
Not Verified | I had three hours until my flight departed for Anchorage, what better place than the new Alaska Lounge! This is their new 5000 square foot lounge located in the North terminal. It has plenty of room to… Read moreTurkish Airlines110 Reviews
✅ Trip Verified | Despite the website saying I would have access to business lounge, they were all closed. Crammed everyone into regular lounge. Food was prepackaged garbage at domestic and lines for hot food in Intl were 15 to… Read more
Latest Airport Reviews
Izmir Airport20 Reviews
✅ Trip Verified | The prices for food and drinks are eye watering. The duty free prices are higher than our high street shop prices. They have the worst WIFI of any airport I have ever been to. You can't… Read moreSalt Lake City Airport39 Reviews
Not Verified | What a horrible layout, all you do is endless walking, nothing is centralized. Car rental clear at far end, you should take note of Tampa International Airport. Read moreAmsterdam Schiphol Airport481 Reviews
✅ Trip Verified | Amsterdam Schiphol airport is huge and beautiful but the staff members absolutely ruined my trip. When I got lost and tried to get information each person that I talked to were too busy on their phones… Read more
FLY SAFELY DURING COVID-19
Skytrax Ratings provide comprehensive guides to flying during COVID-19. See Airport COVID-19 Ratings, view the COVID-19 policies for over 200 airlines. New COVID-19 Airline Safety Ratings are being added on a continuous basis.
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