Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Wizz Air1222 Reviews

    Not Verified | No regard for customer service. Left me and my family high and dry with no support or compensation due to them cancelling flights. Tried on numerous occasions to contact them, eventually they came back spouting European legislation… Read more
  • 1/10

    Jetblue Airways1416 Reviews

    ✅ Trip Verified | Jetblue is HORRID!. They just stole $700 from us. I had to cancel a flight due to an accident. I spent all day today trying to rebook -- their online form would not accept my info;… Read more
  • 2/10

    Frontier Airlines2897 Reviews

    ✅ Trip Verified | Rude and pushy gate attendants, 2 hours late, charged me 100.00 at the gate for my personal item that meets airline requirements. Bag had small wheels that would not fit into the rigid sizer but was… Read more
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Latest Seat Reviews

  • 3/10

    Icelandair13 Reviews

    ✅ Trip Verified | Do you relish the thought of the seat in front of you being mere inches from your face when you take an international flight? How about dreaming of your backside numb for hours on end because… Read more
  • 1/10

    Cathay Pacific Airways135 Reviews

    ✅ Trip Verified | Sitting in those seats was the worst 16 hours of my life! I'm a tiny 5'3 frame and my shoulders were touching the two people next to me. One of them had their leg touching mine… Read more
  • 5/10

    Asiana Airlines31 Reviews

    ✅ Trip Verified | I took a flight from Seoul to Singapore. I paid $56 SGD to select a seat with extra legroom. I chose 10A (window), but on check-in, they told me 10D was better because 10B/C were filled,… Read more
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Latest Lounge Reviews

  • 2/10

    Turkish Airlines120 Reviews

    ✅ Trip Verified | Using this lounge on a SWISS flight. The place is simply horrible. There are plenty of alcoholic drinks especially whisky, served by a bartender - the food is terrible and extremely poor. There was a very… Read more
  • 8/10

    Lufthansa185 Reviews

    ✅ Trip Verified | The lounge is a very quiet place - excellent reception desk people and service was outstanding. It was breakfast time so I had everything I needed. There is plenty of food, decent quality however cannot match… Read more
  • 3/10

    Brussels Airlines30 Reviews

    ✅ Trip Verified | The Loft is designed rather beautiful and the people at reception desk are usually friendly, however the catering is really sub par : basic bakery products, jams out of dispensers , the cold cuts and cheeses… Read more
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Latest Airport Reviews

  • 1/10

    Grenoble Airport64 Reviews

    Not Verified | Simply the worst airport experience I have ever had. They don’t care about customer service, or inconvenience. They just want the airlines to go there. They are culpable for going along with it. Absolutely give this airport… Read more
  • 3/10

    Toronto Pearson Airport587 Reviews

    Not Verified | What a mess! Arrived in from vacation in Ireland as a transit airport with a 5 hour layover. So some smart idiot had all the passengers that were headed to Washington Reagan Airport running all over this… Read more
  • 1/10

    Jeddah Airport141 Reviews

    ✅ Trip Verified | This was the worse experience ever. Me and my wife were leaving back after doing our Umrah and had done our check in online. Upon arrival the airport did not have an automated kiosk to print… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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