Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 10/10

    Emirates1774 Reviews

    ✅ Trip Verified | Budapest to Manila via Dubai. Everything went well and smooth. Emirates crew noticed us as platinum members and were helpful, we received every necessary information about the routes too. The one and only problem was that… Read more
  • 10/10

    Vistara88 Reviews

    ✅ Trip Verified | Delhi to Kochi. Food facility and air hostess service are very helpful. They provide every required needs With very sensitive manner. Read more
  • 1/10

    Thai Lion Air89 Reviews

    ✅ Trip Verified | Chiang Mai to Bangkok. This company operates a scam on baggage costs where the website and call centre will not accept pre payment for checked baggage and then when you arrive to the airport they charge… Read more

Latest Seat Reviews

  • 7/10

    Air Canada67 Reviews

    ✅ Trip Verified | Moving around cabin is difficult and using the washroom depicts that one must stand 10 minutes. The customer accommodation for the access to the seat was tedious. This is not my personal experience, however my wife’s. Read more
  • 5/10

    Cathay Dragon5 Reviews

    ✅ Trip Verified | The seat is fine for a short trip, but not for a long one. Legroom is small which does not allow me to stretch myself after putting a little bag under the seat in front of… Read more
  • 3/10

    British Airways175 Reviews

    ✅ Trip Verified | Genuinely shocked at the legroom. It's not what I expected and I was disappointed to find my knees jammed up against the seat in front - and I'm 5ft 10ins. I like to think of BA… Read more

Latest Lounge Reviews

  • 4/10

    Aspire by Swissport22 Reviews

    ✅ Trip Verified | Very underwhelmed at this Aspire lounge at Manchester. Firstly no one to greet me - so I just walked in. Very poor selection of food in terms of light snacks. A bit of cake?!? Will not… Read more
  • 9/10

    Cathay Pacific Airways119 Reviews

    ✅ Trip Verified | This is the best Business Lounge I have visited. The layout is easy to navigate and understand what each section offers. The rectangular shape offers a complete view of the tarmac with amazing natural lights. After… Read more
  • 6/10

    Philippine Airlines21 Reviews

    ✅ Trip Verified | Great selection of food and drinks - I love the choc cookies. The lounge staff in the dining are very courteous and hardworking. In my own opinion the arrangement of dining tables can be improved and… Read more

Latest Airport Reviews

  • 1/10

    Belfast City Airport69 Reviews

    ✅ Trip Verified | As a regular flier who flies at least monthly I have to say this is the worst airport I have ever experienced. No facilities to print out your boarding pass at the airport unless you join… Read more
  • 1/10

    Manila Airport328 Reviews

    Not Verified | Flight bound for London from Terminal 2 Manila Airport. Security checks to enter the building followed by a drugs swab of all bags. Then through security to departures. But the worst part is another security check before… Read more
  • 4/10

    Cairo Airport79 Reviews

    ✅ Trip Verified | Have free WIFI but you need a telephone number to get confirmation code via sms. Waited 40 minutes to get checked baggage. No sign to show how to get to terminal 3, to terminal 2 and… Read more


World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

Latest News

Flight Review

Skytrax Rating