Airline and Airport Customer Reviews
✅ TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- ✅ Trip Verified | Waiting 3 months for my refund for flights that were cancelled by TAP. It was completely understandable that there was a delay in issuing refunds in March and April this year. However, we have all now… Read more
SpiceJet404 Reviews
✅ Trip Verified | Jabalpur to Delhi. They are delaying the flight without giving any reason. We boarded bus for the flight than they asked us to step down and wait back inside without giving any explanation. Unprofessional attitude, staff… Read moreAmerican Airlines3825 Reviews
✅ Trip Verified | The most terrible experience today - the were not able to accommodate us with disability. The put us in the end of the plane to walk on crutches, even though we’re were willing to pay for… Read more
Latest Seat Reviews
KLM Royal Dutch Airlines103 Reviews
✅ Trip Verified | I booked a window seat on a KLM flight, seat A-18 on a Boeing 777-300ER. Little did I know that no Boeing 777-300ER on seat 18-A has a window, there is a wall. KLM is selling… Read moreTurkish Airlines32 Reviews
✅ Trip Verified | My family and me were on our way back from 11 day holiday in Turkey, where we've been given 10a-c and 11a-b seats on boarding. Later we learnt those are emergency seats. When airplane started taxiing,… Read moreAmerican Airlines100 Reviews
✅ Trip Verified | I am unhappy that despite speaking to a rep twice to ensure my family would be seated together, at check in we were separated. The worker at the gate could not have cared less. The airline… Read more
Latest Lounge Reviews
Swiss Intl Air Lines90 Reviews
✅ Trip Verified | Although Vienna currently is under the highest alarm level with COVID-19 and has a mandatory mask requirement, I confronted by the entire lounge staff - two cleaners, one food server and the door attendant - wearing… Read moreAlaska Airlines14 Reviews
Not Verified | I had three hours until my flight departed for Anchorage, what better place than the new Alaska Lounge! This is their new 5000 square foot lounge located in the North terminal. It has plenty of room to… Read moreTurkish Airlines110 Reviews
✅ Trip Verified | Despite the website saying I would have access to business lounge, they were all closed. Crammed everyone into regular lounge. Food was prepackaged garbage at domestic and lines for hot food in Intl were 15 to… Read more
Latest Airport Reviews
Denver Airport124 Reviews

Not Verified | Dirty and disgusting, people not wearing masks. No airport staff or security in the four hours we have been here. Chairs ripped up, no toilet paper in restrooms. Do not feel safe. *There are a lot worse… Read moreSalt Lake City Airport38 Reviews
✅ Trip Verified | This new airport is an embarrassment! If you’re traveling on any airline other than Delta (which I never will fly again) bring a sturdy pair of hiking boots, your walking stick and a snack to eat… Read moreTulsa International Airport4 Reviews
✅ Trip Verified | I have been going to college in Tulsa for 3 years, and have yet to have a flight home that didn’t get delayed. I’ve missed more connection flights then I can count because of this mess… Read more
FLY SAFELY DURING COVID-19
Skytrax Ratings provide comprehensive guides to flying during COVID-19. See Airport COVID-19 Ratings, view the COVID-19 policies for over 200 airlines. New COVID-19 Airline Safety Ratings are being added on a continuous basis.
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