Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Delta Air Lines1669 Reviews

    ✅ Trip Verified | Predatory sales practices. Fees and what they’re for are not obvious or easily found. Customer Service says one thing and the agents at the airport another. I was told to pay for a checked bag by… Read more
  • 3/10

    Qatar Airways1502 Reviews

    ✅ Trip Verified | My wife and I flew Business Class QSuite Auckland to Doha in 19th June 2019 and received the worst service we’ve had. Ordered our dinner at 3pm and asked for it to be served at 6.30pm… Read more
  • 1/10

    Interjet120 Reviews

    ✅ Trip Verified | After standing at baggage claim for an hour, Interjet informed us that they intentionally left many suitcases in another country and that they would give us paperwork to fill out in order to send the luggage… Read more

Latest Seat Reviews

  • 8/10

    Japan Airlines19 Reviews

    Not Verified | Overall, all I can say is that the Boeing 777 Business Class seat is excellent. It has a wide seat with lots of legroom and is easy and comfortable to sleep in. Getting in and out of… Read more
  • 2/10

    WestJet Airlines9 Reviews

    ✅ Trip Verified | I paid for a whole seat on this flight. Much to my surprise I ended up with only half a seat. The gentleman sitting next to me was so large that the arm rest could not… Read more
  • 4/10

    SpiceJet6 Reviews

    ✅ Trip Verified | The airline should consider to revamp their Business Class seats in order to have a fresh look, overall the staff were fine but I didn't get the feeling that I was travelling in business apart from… Read more

Latest Lounge Reviews

  • 10/10

    Turkish Airlines106 Reviews

    ✅ Trip Verified | It is open 24 hours, which is puzzling as the Turkish airlines flights depart in the late evening. In the morning when I visited, I was greeted by the receptionist who took my boarding pass and… Read more
  • 9/10

    British Airways385 Reviews

    Not Verified | The BA lounge at Newark Airport is very nicely appointed with good food (the steak and ale pie on offer that evening was delicious) and plenty of seating throughout. The female toilets were also spotlessly clean and… Read more
  • 10/10

    Plaza Premium35 Reviews

    ✅ Trip Verified | This Plaza Premium Lounge in Rome used by Etihad Airways is one of the best lounges in Europe. On demand catering with a small buffet for snacks and breakfast pastries. The selection of drinks and food… Read more

Latest Airport Reviews

  • 10/10

    Milan Malpensa Airport143 Reviews

    Not Verified | Very friendly staff. The nicest airport experience I've had in years, never wrote a review for anything before but felt compelled. Plenty of shops and facilities. The best thing is the horrible horrible indoor smoking area which… Read more
  • 2/10

    Atlanta Hartsfield Airport259 Reviews

    Not Verified | Slow, slow, slow. This airport is not in a hurry to do anything especially immigration and baggage. Get a grip or discover quite quickly that it’s better to connect elsewhere. Get a separate crew line and special… Read more
  • 2/10

    KLIA Kuala Lumpur Airport396 Reviews

    ✅ Trip Verified | Immigration was so slow. Counters had their green lights on, but no officers. People queued up unknowingly only to start bunching up at one queue point when they realised the other queues weren’t open. Total wait… Read more


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