Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Air Canada rouge1082 Reviews

    ✅ Trip Verified | Toronto to Orlando. The plane was filthy. Delays with retrieving a baggage from under a plane for a passenger who did not make the flight along with the plane loosing power (no lights or air) on… Read more
  • 10/10

    Gulf Air258 Reviews

    ✅ Trip Verified | Bahrain to Dubai. Nice and very good flight, friendly cabin crew, nice cabin and good seats, the meal was very delicious, the welcoming drinks and dates and arabic coffee were very good. Read more
  • 10/10

    Sun Country Airlines161 Reviews

    Not Verified | Orlando to Minneapolis. Sun Country made a terrible day so much better! We had a cancelled flight and the airline we went through was terrible about it. We spent hours trying to figure out what to do.… Read more

Latest Seat Reviews

  • 1/10

    TUI Airways3 Reviews

    Not Verified | Flew from Manchester to Egypt return on a Boeing 737-800, this has to be the most uncomfortable seats I have ever experienced on any airline and the seats are not very wide , I only have a… Read more
  • 8/10

    Philippine Airlines9 Reviews

    ✅ Trip Verified | The seat has more than enough legroom, extra width, reclines comfortably, has comfortably soft leather seat, and just enough storage for this small aircraft. Read more
  • 8/10

    Singapore Airlines86 Reviews

    ✅ Trip Verified | The A350 of Singapore Airlines is generally amazing. The seats were very comfortable and the TV screen view was generally good. Read more

Latest Lounge Reviews

  • 2/10

    Turkish Airlines104 Reviews

    ✅ Trip Verified | This lounge is a massive disappointment! It is a circus inside, nothing relaxing about it. The areas look beat up and old and in need of a refresh. I honestly felt the lounge was on the… Read more
  • 9/10

    Cathay Pacific Airways111 Reviews

    ✅ Trip Verified | At the self checkin machine I received both a boarding pass and a card inviting me to the lounge, being an elite member of One World alliance. The lounge is spacious, overlooking the aerobridges and taxiways.… Read more
  • 7/10

    Jet Airways13 Reviews

    ✅ Trip Verified | This is an exclusive lounge which is smart with good views of airside. The bar had limited choice of drinks,choice of food was OK with both hot and cold dishes. Staff friendly and helpful. The departure… Read more

Latest Airport Reviews

  • 1/10

    Bratislava Airport31 Reviews

    ✅ Trip Verified | The service is incredibly poor, the worst airport I have ever been to. At security the “lady” was really rude, and looked at us like we are a piece of dirt because we don’t speak the… Read more
  • 2/10

    Vancouver Airport204 Reviews

    ✅ Trip Verified | Poor customer service for travellers with disabilities. YVR is a large airport, crutching along with a broken leg from international to domestic is no easy task. Not a single customer service employee came to my aid… Read more
  • 1/10

    East Midlands Airport154 Reviews

    Not Verified | My wife and I fly very frequently to and from Spain. We use all major airports and have travelled extensively across Europe. East Midlands airport is undoubtedly the worst airport we have ever used. Apart from being… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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