Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    easyJet1366 Reviews

    ✅ Trip Verified | I really do not recommend EasyJet. 2h35 delay on a 45min flight, and still no compensation. This is really not proportional. They kept us waiting without giving any information, in a room without any location to… Read more
  • 1/10

    Frontier Airlines2540 Reviews

    ✅ Trip Verified | Outbound flight was fine. Hard seats and all, but we arrived early. Return flight delayed several times, ended up 5.5 hours total. Customer service was deplorable! Wouldn't honor the meal voucher policy on their website. Some… Read more
  • 7/10

    Virgin Australia898 Reviews

    Not Verified | First leg was great MEL to DRW. Second leg to Perth not so good. They ran out of food very quickly, and for someone with food allergies that's really frustrating, as it means going hungry for 4hrs,… Read more

Latest Seat Reviews

  • 2/10

    Jetstar Airways17 Reviews

    Not Verified | Despite originally paying extra for an exit row we were allocated an up-front seat, and that was bad for us. I am just on 6ft tall and my knees were rubbing the back of the seta in… Read more
  • 8/10

    British Airways191 Reviews

    Not Verified | Was sat in the emergency exit row. Ample leg room but was a little tight with elbow room. Entertainment system was ok but would prefer a newer movie selection. Breakfast meal was a little heavy, but enjoyed… Read more
  • 1/10

    SAS Scandinavian15 Reviews

    ✅ Trip Verified | I paid a premium to get leg room and all I got was a cattle class seat with my knees wedged into the back of the seat in front and a "free" meal in a cardboard… Read more

Latest Lounge Reviews

  • 9/10

    Air Canada115 Reviews

    Not Verified | We stopped in the AC Signature Suite at YYZ for a few hours prior to a flight back to Europe. Our hand baggage, which was extensive, was checked into a luggage room, and we were ushered to… Read more
  • 7/10

    Air Seychelles1 Reviews

    Not Verified | Business lounge serving all airlines at Mahe. Customers can also pay a fee to use Lounge. Small buffet with comfortable chairs and good views of the runway. Food runs out quickly but is soon replenished. Staff are… Read more
  • 7/10

    Qantas Airways245 Reviews

    Not Verified | LHR Qantas Business Lounge is a pleasant surprise. There is a restaurant at the ground level which has a nice selection of food with table service. Although the side note is that Platinum members appear to have… Read more

Latest Airport Reviews

  • 1/10

    London Gatwick Airport524 Reviews

    Not Verified | Worst airport ever visited by far. Queues for everything were excessive, and flight information difficult to find. Once you eventually get through security, which is staffed by some of the most unpleasant people I have ever encountered,… Read more
  • 5/10

    London Heathrow Airport977 Reviews

    Not Verified | I arrived in T4, looks and smells old and outdated, its not changed in 10yrs+ I've arrived there. I breezed through passport control, which was great, but it took 1hr for my suitcase to appear. It's all… Read more
  • 1/10

    Pisa Airport86 Reviews

    Not Verified | Rude and unprofessional staff make this airport a real disgrace. Cramped facilities, overpriced outlets and long queues add to the grim picture. Avoid if possible. Read more

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The world’s COVID-19 Safety Accreditation for the airline and airport industry, based on detailed analysis of the hygiene and safety protocols introduced during the coronavirus pandemic.

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