Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 9/10

    Southwest Airlines1825 Reviews

    Not Verified |   Las Vegas-Reno via San Diego. Easy check-in and early morning departure all on time. Quick flight to San Diego with a short change of planes onward to Reno. San Diego is a horrible airport. Small, cramped, limited… Read more
  • 1/10

    Freebird Airlines59 Reviews

    ✅ Trip Verified | So, we booked with TUI and everything is perfect, we book our seats, everything, TUI calls us up and says we have to swap the flights for a day extra because they forgot to confirm the… Read more
  • 9/10

    Turkish Airlines2553 Reviews

    ✅ Trip Verified | I recently flew with Turkish Airlines for the first time and I must say, it was an outstanding experience that offered excellent value for money. The online booking process was straightforward, and I appreciated the option… Read more

Latest Seat Reviews

  • 1/10

    Gulf Air6 Reviews

    ✅ Trip Verified | Seat was ok, can't say comfortable really. Unfortunately the inflight entertainment system wasn't working for me and my family ( 4 seats) we weren't given any alternative seats and when I got back to the gf… Read more
  • 1/10

    Air India20 Reviews

    ✅ Trip Verified | 2 seats were allocated to me & my wife in the new A350 where both seats were not reclining. The ground staff was unaware & did nothing to sort the issue. Similarly on my flight from… Read more
  • 4/10

    Jet2.com13 Reviews

    Not Verified | Completely horrible seats. We booked and paid a fairly significant premium for allegedly extra seats in row 1DEF. A disgusting rip off by Jet2. These seats are appalling. If they provide extra legroom, it is a tiny… Read more

Latest Lounge Reviews

  • 5/10

    Air France85 Reviews

    ✅ Trip Verified | Terminal G is mostly used by Air France for short haul regional flights. The terminal itself is not really big and practical if you connect on two regional Air France flights, as long the flight arrive/depart… Read more
  • 8/10

    Aer Lingus37 Reviews

    ✅ Trip Verified | This is a new lounge for Aer Lingus as on previous occasions they would use the lounge of a partner airline. The lounge is not overly large but more than enough space for passengers embarking on… Read more
  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more

Latest Airport Reviews

  • 3/10

    Amsterdam Schiphol Airport638 Reviews

    ✅ Trip Verified | Very poorly organised airport, with long queues and passport control and security, little information and poor crowd control. People were getting visibly angry seeing banks of turned off passport control gates whilst waiting in a snail… Read more
  • 2/10

    Auckland Airport269 Reviews

    Not Verified |   One of the worst and most stressful airports I've ever been in. It took 20 minutes to get through the departure gates, another 30 in immigration, then another 25 in security. Absolutely ridiculous queues everywhere, and the… Read more
  • 1/10

    Antalya Airport76 Reviews

    ✅ Trip Verified | Very bad experience, from the first 5 minutes I wanted to return back to the aircraft. I needed special assistance, no problem with that they was waiting but not in 3 meters after we started the… Read more


The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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