Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 9/10

    Norwegian1323 Reviews

    Not Verified | Everything went smoothly. From web checkin, we were a party of three, and we got seats beside each other. No trouble to keep the stroller until boarding. The flight was nice, but they should have charging possibilities.… Read more
  • 5/10

    Copa Airlines412 Reviews

    ✅ Trip Verified |   We pay for a seat at front, at the gate they took our passport and ticket, and don't explain anything. After 10 min they pretend to send us to the row 34 with no refund no… Read more
  • 10/10

    EVA Air641 Reviews

    Not Verified | A wonderful experience. Eva Air is remarkable with their hospitality, cleanliness and fresh food. They are the best airlines I have ever flown in and as someone who travels often and uses several airlines, this is still… Read more

Latest Seat Reviews

  • 1/10

    Iberia33 Reviews

    ✅ Trip Verified | The seats are narrowest I have ever travelled on. I am a rather tall person (193cm) and I avoid low cost airlines because their seats are too narrow. If I knew that Iberia is operating as… Read more
  • 8/10

    Malaysia Airlines50 Reviews

    ✅ Trip Verified | Seat 26 H and K. These are the only 2 seaters available on the plane. Very useful for couples. Acres of legroom is another plus factor. Downsides are lack of window and proximity to toilet and… Read more
  • 6/10

    Hawaiian Airlines5 Reviews

    Not Verified | Hawaiian Airlines refers to their Premium Economy seats as Extra Comfort. The seats on the A-330 is 18 inches and the pitch is 36 inches. Even with my backpack under the seat in front of me I… Read more

Latest Lounge Reviews

  • 2/10

    Turkish Airlines125 Reviews

    ✅ Trip Verified | I miss the old TK lounge at Ataturk airport. This lounge is always packed. And the food variety and quality goes downhill every time I’m here. And now, with Turkish (or Turkiye) boycotting US products, there… Read more
  • 1/10

    Plaza Premium50 Reviews

    ✅ Trip Verified | The lounge unfortunately must substitute the closed Star Alliance lounge on a SWISS flight. Obviously when paying everybody can enter this lounge, which is far too small. The place is looking very dated and overused, very… Read more
  • 2/10

    SAS Scandinavian63 Reviews

    ✅ Trip Verified | Totally overrun. Loud, crowded, children running and screaming around everywhere. Nowhere to sit. Obviously too little capacity. SAS in Norway particularly (but also Sweden) has this ridiculous policy of basically selling gold card membership to everyone.… Read more

Latest Airport Reviews

  • 3/10

    Hamburg Airport69 Reviews

    Not Verified | We took the train to the airport, went smoothly. Its easy to orientate in the airport. Check in was done in a few minutes. Next was security, very long lines, must be many passengers that loose their… Read more
  • 1/10

    Amsterdam Schiphol Airport628 Reviews

    ✅ Trip Verified | This is a huge airport, that's for sure. Huge enough to include a smoking area, which they haven't. I only came here because France aren't taking direct flights, and now here I am, not smoking, even… Read more
  • 8/10

    Seoul Incheon Airport108 Reviews

    Not Verified |   Spacious, aesthetically pleasing (all things considered) and well designed airport. Generally good experience, but not quite at the level of Changi. As a frequent visitor can confirm several consistent, albeit minor, problems. First, the airport is in… Read more


The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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