Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 2/10

    Alaska Airlines1002 Reviews

    Not Verified | I had a bad experience on my return trip from Ft Lauderdale to Portland. The weather at FLL was rainy, but not terrible. Planes were departing and arriving. After pulling back from the gate we sat motionless… Read more
  • 1/10

    Air India1296 Reviews

    ✅ Trip Verified | Nothing was working: no screen, no movies, no music, no light, staff very unpolite, food very bad. And very expensive ticket, for what you get, better to use other airlines. Read more
  • 2/10

    WestJet Airlines1045 Reviews

    ✅ Trip Verified | Our flights were canceled day-of due to weather, and we were rebooked on flights 2 days later. Since we had traveled to Edmonton to make the flight, we had to get a hotel to wait there… Read more
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Latest Seat Reviews

  • 9/10

    China Airlines12 Reviews

    ✅ Trip Verified | Surprisingly good seat next to the window, 64A. 2 windows at this seat. USB charger as well as option for charging with a plug. Felt the personal entertainment screen was a good size. Watched 6 movies… Read more
  • 8/10

    KLM Royal Dutch Airlines109 Reviews

    Not Verified | We got a great deal on the Premium Economy class RT to AMS and back. We picked the bulkhead window seats and the legroom was excellent. However, the legrest is rather useless as it does not offer… Read more
  • 5/10

    Swiss Intl Air Lines58 Reviews

    Not Verified | The worst business class seats we have experienced among the ones we have flown so far (UA, AA, ITA, AF, BA and KLM). Congested cabin, a 2-2-1 and 2-1-2 layout. Cramped 5 seats in a row where… Read more
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Latest Lounge Reviews

  • 7/10

    United Airlines222 Reviews

    ✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more
  • 4/10

    Brussels Airlines33 Reviews

    ✅ Trip Verified | Really bad lounge. Food is disgusting and SN staff at desk is the worst helping and unwelcoming. Seats are comfortable but that is all the lounge has for itself. Read more
  • 4/10

    SAS Scandinavian64 Reviews

    ✅ Trip Verified |  Lounge entry ok. Grumpy barista serving coffee. Horrible toilets and very long wait to use one! Lounge needs to totally redesign toilets and incorporate high quality urinals to speed up wait times. Toilet problem is not just… Read more
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Latest Airport Reviews

  • 1/10

    Fort Lauderdale Airport182 Reviews

    Not Verified | This was the worst airport I’ve been in. We got there 5 hours before our flight so could not check our baggage yet. No seating in this area so we had to sit on the floor -… Read more
  • 1/10

    Johannesburg Airport164 Reviews

    Not Verified | Most incompetent and unfriendly staff at security scanners. Refused to let us go through without putting our infants stroller through the security scanners (which clearly could not fit). Ended up breaking it. Fucked up to say the… Read more
  • 1/10

    Atlanta Hartsfield Airport406 Reviews

    ✅ Trip Verified | Not only did one of the biggest airports in the US cannot open enough security lanes, but also there are over 100 TSA agents who do absolutely nothing and berate people while they are going through… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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