Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Nok Air101 Reviews

    ✅ Trip Verified | We purchased 4 tickets from Bangkok to Phuket months in advance for all four of us. Our flight was cancelled the night before departure. Nok Air emailed us that night to tell us of the cancellation… Read more
  • 3/10

    Qatar Airways1395 Reviews

    ✅ Trip Verified | Bangkok to Milan via Doha. In the air they are difficult to beat. Boarding in Doha worst ever. Boarded first only to go down the stairs of the gate to wait outside and watch the economy… Read more
  • 3/10

    Cathay Pacific Airways1158 Reviews

    ✅ Trip Verified | Hong Kong to Newark. Almost everything was wrong with my business class flight. Hard product, seat and IFE were excellent. Ground staff were disinterested. Flight crew were robotic, unsmiling and inefficient. The flight left at 6:30… Read more

Latest Seat Reviews

  • 1/10

    Wizz Air9 Reviews

    Not Verified | I fly several times a year and this A320 had the worst leg room experienced. I am 6ft but can always get my legs in, even if tightly. On this plane I had to sit in an… Read more
  • 1/10

    Etihad Airways76 Reviews

    ✅ Trip Verified | Paid more to fly what I thought was a premium carrier, with better flight times/connections. 1st mistake. LHR-AUH-BNE & return. Checked in online & allocated seats at opposite end of aircraft for all 4 flights to… Read more
  • 2/10

    Qantas Airways90 Reviews

    ✅ Trip Verified | It was a long time we did not have a bad experience. Boeing 737-800 seat with extra leg room (30 dollars extra) was hard as wood, most probably totally worn out. An 8 cm sandwich was… Read more

Latest Lounge Reviews

  • 9/10

    Cathay Pacific Airways111 Reviews

    ✅ Trip Verified | At the self checkin machine I received both a boarding pass and a card inviting me to the lounge, being an elite member of One World alliance. The lounge is spacious, overlooking the aerobridges and taxiways.… Read more
  • 7/10

    Jet Airways13 Reviews

    ✅ Trip Verified | This is an exclusive lounge which is smart with good views of airside. The bar had limited choice of drinks,choice of food was OK with both hot and cold dishes. Staff friendly and helpful. The departure… Read more
  • 3/10

    Jet Airways13 Reviews

    ✅ Trip Verified | What a disappointment! This lounge is difficult to find, eventually on asking in the 'Shopping Mall' we managed to find it, depressing access and location, communal toilets in corridor which you pass before entering the lounge,… Read more

Latest Airport Reviews

  • 1/10

    Zanzibar Airport14 Reviews

    Not Verified | The worst airport I have ever seen! No organization, huge queue, everyone asks for money, temperature inside is so hot you can’t imagine. I asked to switch on the aircon and they laughed at me for my… Read more
  • 5/10

    Penang Airport41 Reviews

    ✅ Trip Verified | Penang Airport is generally a fair airport with fair facilities. However, cleanliness is a major problem for this airport. Toilets are flooded with water and seats as well. Read more
  • 1/10

    Cairo Airport95 Reviews

    ✅ Trip Verified | Simply one of the worst airport experiences in my almost 50 countries traveled. Everyone very unfriendly and confusing at the security gates. All toilets extremely dirty. Also I can't understand why they have to take your… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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