Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 3/10

    WestJet Airlines1055 Reviews

    ✅ Trip Verified |   WestJet flight WS679 from Toronto to Calgary on April 19th. Upon arriving at the gate, I was informed that my carry-on luggage was too large to be taken into the cabin. While I understood and was… Read more
  • 10/10

    Akasa Air142 Reviews

    ✅ Trip Verified | Extremely satisfied with Akasa Air service. They provide timely updates, cabin crew is helpful and what I appreciate is they have a crew with gender neutral dressing and the members speaking multiple languages. Several options in… Read more
  • 1/10

    Spirit Airlines5120 Reviews

    Not Verified | I had the most horrible experience with Spirit Airlines. First they changed my flight from evening 8 pm to morning 7 am with 6 hour lay over in Las Vegas. Original booking had 2 hour layover. Second… Read more

Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more

Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more

Latest Airport Reviews

  • 1/10

    Lahore Airport39 Reviews

    Not Verified | The slowest check-in process I have ever seen. The ticketing officers keep chit-chatting with each other meanwhile the the queue is extremely long. No sense of urgency at all. All of a sudden the officer missing in… Read more
  • 3/10

    Wellington Airport38 Reviews

    ✅ Trip Verified | What a joke of an International departure area. Not enough seating, only one area to buy hot or cold drinks and only one person serving. Line of 10+ waiting to be served. Only 1 lot of… Read more
  • 1/10

    Warsaw Chopin Airport150 Reviews

    ✅ Trip Verified | Security guys did not speak English. They were very unprofessional for one tool they took everything, did a complete mess from the bag 3 times and did not let to show even that it was. The… Read more


The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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