Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    American Airlines5565 Reviews

    Not Verified | Absolutely awful. I will never ever fly American again. Canceled our flight at the boarding time. Instead of letting us rebook on a United flight insisted we had to take American and travel 2 days to get… Read more
  • 3/10

    Air India1132 Reviews

    Not Verified | Check at Newark airport was good not issues but in plane in entertainment system was broken even usb charges were also broken actually most of them broken on plane seats were uncomfortable and broken. Staff was courteus.… Read more
  • 1/10

    Jetblue Airways1497 Reviews

    ✅ Trip Verified | I originally booked a 9 am Jet Blue , B6-340 departure Jacksonville Fl that i would arrive in NY well ahead of The drive rush hour to CT some 39 miles away. JB changed my flight… Read more

Latest Seat Reviews

  • 8/10

    Emirates134 Reviews

    ✅ Trip Verified |  The 777 are awful to fly in. Ridiculous, narrow seats and limited legroom. In comparison to the A380, with wide seats and better legroom. Seats a bit hard after 15 hours. Read more
  • 1/10

    United Airlines99 Reviews

    ✅ Trip Verified | United has audacity to call their product "First Class". I tried to sit in seat 4E on my flight yesterday from ABQ-SFO. The seats were old and dingy looking. The lumbar support was sticking out into… Read more
  • 10/10

    Turkish Airlines34 Reviews

    Not Verified |  I flew Turkish Airlines Business Class on a Boeing 773 from IST-LHR (Aircraft: TC-JJS). The cabin was clean. And the seat was also clean. Storage places were available under the foot rest area, as well as the storage… Read more

Latest Lounge Reviews

  • 1/10

    KLM Royal Dutch Airlines87 Reviews

    ✅ Trip Verified |  The KLM Schengen Lounge (25) is nothing to speak of. Very busy at peak times; children running around, babies crying, numerous people talking -loudly- into their mobile phones. Limited seating. Plastic chairs at the tables are very… Read more
  • 3/10

    Vistara3 Reviews

    ✅ Trip Verified |  I’ve used this Primus Lounge a couple of times now. It’s very small and can get crowded. Only water and hot drinks and only a couple of choices of hot food. No snacks are available. Not one… Read more
  • 7/10

    Air India34 Reviews

    ✅ Trip Verified | Second time I’ve used this lounge in Terminal 1 at Delhi Airport. Both times it was very busy, indeed this time a staff member went round until he eventually got me a seat, albeit on a… Read more

Latest Airport Reviews

  • 1/10

    Trivandrum Airport18 Reviews

    ✅ Trip Verified | Very rude staff. Departure lounge has very limited food selection and most of the international flights are early on day and most of the shops are closed - will open only on 10 am. Wifi is… Read more
  • 2/10

    Barcelona Airport274 Reviews

    ✅ Trip Verified | Communication and information are unknown things in this airport. Indications are scarce and misleading. There’s no indication for the lounge and no clear indication for the exit. Flight delays weren't announced from the speaker or on… Read more
  • 7/10

    Amsterdam Schiphol Airport604 Reviews

    Not Verified | This was my first visit here in 20 years. It's a mega airport. I was flying with EasyJet so as usual a longish trek to and from the gates. Strangely for such a large airport, the retail… Read more


The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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