Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 8/10

    Virgin Atlantic759 Reviews

    ✅ Trip Verified | London to New York JFK. Flew Premium Economy on VS025 20:05 departure from LHR T3. Checked in online and my pre-reserved seat was honoured. I needed to check a bag and when I arrived in the… Read more
  • 6/10

    British Airways3071 Reviews

    ✅ Trip Verified | Mumbai to Boston via London. My flight with British airways was really good. The catering was excellent on both flights and even the service was good. However, some of the seats have very limited legroom due… Read more
  • 1/10

    Royal Jordanian Airlines297 Reviews

    ✅ Trip Verified | Tel Aviv to Chicago via Amman. The airline checked-in my 2 bags in Tel Aviv, and when I retrieved them in Chicago they were both badly damaged. One has a large dent pushed in on one… Read more

Latest Seat Reviews

  • 1/10

    Singapore Airlines97 Reviews

    Not Verified | Booked an extra leg room seat on this flight from Singapore to Melbourne. I couldn’t sleep as my seat was in an aisle and I kept having to move my legs for the staff to go to… Read more
  • 10/10

    Singapore Airlines97 Reviews

    Not Verified | This was the best flight I’ve ever taken. Leg room was fantastic as were the staff. The layout of the plane makes it feel spacious. Genuinely the easiest 13 hours I’ve ever had on a plane. The… Read more
  • 1/10

    Singapore Airlines97 Reviews

    ✅ Trip Verified | The worst premium economy for the price. Don’t waste your money. Treated like economy passengers with same food, service and access to toilets. Seats didn’t recline very far and leg rests barely supported legs. A very… Read more

Latest Lounge Reviews

  • 2/10

    TAAG Angola Airlines3 Reviews

    ✅ Trip Verified | The staff are uninterested and unwelcoming. They made me feel my presence was an interruption. When waiting to be served for a coffee the lady kept serving the men before me even though she could see… Read more
  • 9/10

    Malaysia Airlines121 Reviews

    ✅ Trip Verified |  Malaysia Airlines has its Golden Lounge in the domestic terminal of KLIA. The lounge receives the same design treatment as the Golden Lounge in the satellite terminal. There are lots of seats with ample of power points… Read more
  • 8/10

    American Express Centurion16 Reviews

    ✅ Trip Verified | Beautiful brand new Centurion lounge opened a week ago. It is a real upgrade for the Phoenix lounge scene that was mostly inexistant before. It is spacious, offers various zones, some very cozy and quiet. The… Read more

Latest Airport Reviews

  • 1/10

    Krabi Airport23 Reviews

    Not Verified | This is the worst airport I’ve been to and I travel often. The staff are completely rude and have no sense of customer service. When you try to speak with them it’s like talking to a wall.… Read more
  • 2/10

    Faro Airport164 Reviews

    Not Verified | Faro Airport is a very poor example of modern planning. Enormous, empty halls and outside areas but the facilities and transfer arrangements from check in and baggage drop to departure gate are abysmal. Everything is arranged over… Read more
  • 1/10

    KLIA Kuala Lumpur Airport425 Reviews

    Not Verified | I am fairly certain that whoever runs this airport has never actually been to one, and is merely attempting to recreate one based on a description in a book. The person staffing this place must have a… Read more

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