Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    American Airlines4522 Reviews

    Not Verified | In order to use my paper transportation vouchers I had to book our tickets by phone. It is not possible to use them online. After a lengthy phone call all seemed right and I was told the… Read more
  • 8/10

    Regional Express78 Reviews

    Not Verified | Thank you to REX Airlines for refunding my ticket which was nearly 12 months old that was cancelled due to COVID closedown. I had not realised that this facility was available and when I approached REX they… Read more
  • 1/10

    American Airlines4522 Reviews

    ✅ Trip Verified | They charged me an additional $180 for my ticket. I was told by an agent that there was no additional fee to change flight. When I tried to check-in, I couldn't. Message said call airlines. When… Read more

Latest Seat Reviews

  • 2/10

    KLM Royal Dutch Airlines104 Reviews

    ✅ Trip Verified | I booked seats 10J & 10K which are the front row in Economy Premium as I am 1.95m tall and I need the extra legroom. A few days before the flight I received a notice on… Read more
  • 5/10

    Iberia32 Reviews

    ✅ Trip Verified | The seat is a lie-flat. But it is extremely narrow compared to competition and very worn out. Seat cushions also worn out, so no help for comfort. The possibility to store your personal items is very… Read more
  • 9/10

    Copa Airlines4 Reviews

    ✅ Trip Verified | Copa Airlines is very helpful, especially with seat assignments. I bought a last minute trip due to the fact that I had a very painful lumbago and I need to go back to the doctor ASAP.… Read more

Latest Lounge Reviews

  • 2/10

    Austrian Airlines40 Reviews

    Not Verified | Visited both of the open Star Alliance lounges at VIE. They currently have an inane policy whereby you cannot consume anything in the lounge; it is all to go. Oddly, you can take the to go food… Read more
  • 2/10

    American Airlines121 Reviews

    ✅ Trip Verified | I tried to recall why I never fly American but was reminded when I entered the Admirals Club. I presented my first class ticket and the agent said “ why do you think you have access… Read more
  • 8/10

    Iberia49 Reviews

    ✅ Trip Verified | Very nice and spacious. At the bar a great choice of wines, jerez etc. which is a very good idea. Nice seats and not overcrowded. Food (cold only) could be improved but good overall impression. Read more

Latest Airport Reviews

  • 2/10

    Lisbon Airport266 Reviews

    ✅ Trip Verified | Like many living in Portugal, I work remotely and commute regularly. Sometimes as much as once a week. Following Brexit, all British citizens are required to use 'all passport' desks, which apply stamps and do the… Read more
  • 1/10

    Orlando Airport209 Reviews

    ✅ Trip Verified | If you have to catch a flight out of here make sure you’re here a day early because you are guaranteed to miss your flight waiting in line through security. Everything is done slowly and poorly… Read more
  • 3/10

    New York JFK Airport495 Reviews

    ✅ Trip Verified | Arrived from LAX at 12am with a 9 hour layover. Walked the entire terminal looking for a bottle of water. Not one beverage vending machine. Every vending machine I came across sold either Sim cards or… Read more


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