Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 1/10

    Etihad Airways1591 Reviews

    ✅ Trip Verified | Let me start by never recommending Etihad Airlines to anyone. I'm a student in Germany so I travel a lot back and forth between Germany and the Emirates, 3-4 times yearly. Every single flight that I… Read more
  • 1/10

    VietJet Air438 Reviews

    ✅ Trip Verified | This is a dishonest 'budget' airline, for which you'll end up paying more in the end. I recommend to avoid them or be extremely careful about your luggage weight. I had to pay around $100 USD… Read more
  • 10/10

    Spirit Airlines4167 Reviews

    ✅ Trip Verified | Great trip. I saw a number of negative reviews, but realized most of them were from people who just didn't follow the rules. Bag sizes are very clear, just follow the rules! Staff were very friendly,… Read more

Latest Seat Reviews

  • 4/10

    Spirit Airlines17 Reviews

    ✅ Trip Verified | For this particular trip back home to Philadelphia from Las Vegas I upgraded to the Big Front Seat. The flight was a little bit over five hours and it was better from my original flight to… Read more
  • 3/10

    Spirit Airlines17 Reviews

    ✅ Trip Verified | I was very excited to fly on this brand new configuration of the A320 Neo. We all know Spirit crams you in and for this particular flight I was on the middle seat, luckily for me… Read more
  • 3/10

    Malaysia Airlines45 Reviews

    ✅ Trip Verified | IFE inconsistent and poor - if you end up flying on one of MAS' 737-800s that have not been refurbished or retrofitted for some reason, despite having a core fleet of 737-800 for a long time… Read more

Latest Lounge Reviews

  • 2/10

    United Airlines208 Reviews

    ✅ Trip Verified | United Club lounge, Terminal 1, next to departure gate, gate B17. One word: awful. Overcrowded, poor food offerings, tattered chairs, dirty bathrooms and loud staff chattering to each other in the lounge in Spanish. However, all… Read more
  • 9/10

    Turkish Airlines115 Reviews

    ✅ Trip Verified | What a great lounge! From the freshly cooked dishes ranging from typical Turkish kebabs through Moussaka, Chinese spicy chicken stir fry and pasta stations you could see all those being prepared. In addition various meze options… Read more
  • 2/10

    Turkish Airlines115 Reviews

    ✅ Trip Verified | The only hot food was toast. Other than that, it was pre-packaged rubbish. The coffee was weak, stale and tepid. There was no draught beer, only tiny cans. It is probably the worst airport lounge of… Read more

Latest Airport Reviews

  • 1/10

    Miami Airport408 Reviews

    ✅ Trip Verified | One of the worst in the USA. If you are flying out of this airport (even in the earliest hours of the day or at night) prepare to waste a lot of time at security checkpoint.… Read more
  • 1/10

    Lisbon Airport286 Reviews

    Not Verified | This is the worst airport we have ever travelled from. We had already checked in on line so went straight through to security which was the best thing about the airport. Once through security and the usual… Read more
  • 7/10

    Venice Marco Polo Airport120 Reviews

    Not Verified | I found this airport to be surprising good for a European airport. Getting through the airport was smooth and the terminal was busy but not crowded. The Marco Polo Lounge was again very pleasant, one of the… Read more


The world’s COVID-19 Safety Accreditation for the airline and airport industry, based on detailed analysis of the hygiene and safety protocols introduced during the coronavirus pandemic.

Latest Ratings