Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 8/10

    Volaris405 Reviews

    ✅ Trip Verified | Volaris is starting to grow on me. It is quickly becoming my favourite Mexican airline. The no-fuss booking procedure and easy-to-understand (and reasonably priced) baggage options are just some of the perks this airline offers. They… Read more
  • 10/10

    Lynx Air388 Reviews

    ✅ Trip Verified | On the way to Toronto the flight was delayed but I expected that was a possibility so I made sure that I checked to see before I left for the airport. I have to say that… Read more
  • 1/10

    ITA Airways161 Reviews

    ✅ Trip Verified | They lost my bag and when you call their customer service line, they hang up on you. I was trying to fix my name in their system but it wouldn’t allow me to do so online,… Read more

Latest Seat Reviews

  • 1/10

    Iberia33 Reviews

    ✅ Trip Verified | The seats are narrowest I have ever travelled on. I am a rather tall person (193cm) and I avoid low cost airlines because their seats are too narrow. If I knew that Iberia is operating as… Read more
  • 8/10

    Malaysia Airlines50 Reviews

    ✅ Trip Verified | Seat 26 H and K. These are the only 2 seaters available on the plane. Very useful for couples. Acres of legroom is another plus factor. Downsides are lack of window and proximity to toilet and… Read more
  • 6/10

    Hawaiian Airlines5 Reviews

    Not Verified | Hawaiian Airlines refers to their Premium Economy seats as Extra Comfort. The seats on the A-330 is 18 inches and the pitch is 36 inches. Even with my backpack under the seat in front of me I… Read more

Latest Lounge Reviews

  • 2/10

    Turkish Airlines125 Reviews

    ✅ Trip Verified | I miss the old TK lounge at Ataturk airport. This lounge is always packed. And the food variety and quality goes downhill every time I’m here. And now, with Turkish (or Turkiye) boycotting US products, there… Read more
  • 1/10

    Plaza Premium50 Reviews

    ✅ Trip Verified | The lounge unfortunately must substitute the closed Star Alliance lounge on a SWISS flight. Obviously when paying everybody can enter this lounge, which is far too small. The place is looking very dated and overused, very… Read more
  • 2/10

    SAS Scandinavian63 Reviews

    ✅ Trip Verified | Totally overrun. Loud, crowded, children running and screaming around everywhere. Nowhere to sit. Obviously too little capacity. SAS in Norway particularly (but also Sweden) has this ridiculous policy of basically selling gold card membership to everyone.… Read more

Latest Airport Reviews

  • 2/10

    Sydney Airport421 Reviews

    ✅ Trip Verified | This airport has really deteriorated. I fly frequently for business and I experience severe delays in baggage pick up. The overall state of the airport is also a bit run down versus other international airports. Flight… Read more
  • 1/10

    KLIA Kuala Lumpur Airport482 Reviews

    Not Verified | This airport is a nightmare for travellers. You can’t find immigration or customs without walking kilometres and then try finding your way out of the airport. The signage is virtually non existent in terms of being helpful.… Read more
  • 3/10

    Atlanta Hartsfield Airport399 Reviews

    Not Verified | This is a very confusing airport. Too few signs giving directions and also to many needless signs and advertisement that clutter your attention. Also, way too few screens displaying flight departure information. Finally, not enough food stands… Read more


The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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