Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Norwegian1305 Reviews

    ✅ Trip Verified | I had a flight cancelled during the pandemic and requested a refund and they gave me cash points instead. Now I have been informed they are no longer doing long haul flight. which now makes my… Read more
  • 1/10

    Spirit Airlines3397 Reviews

    ✅ Trip Verified | My friend was booted off the flight because his mask kept falling below his nose. They refunded my ticket but didn’t refund his. They kept my luggage on that flight but once I arrived to the… Read more
  • 7/10

    American Airlines3878 Reviews

    Not Verified | Well, let’s start off with the fact that I’m going to leave COVID completely out of this. Second of all, in terms of the seats and on board lavatories, you could tell this was an old plane.… Read more

Latest Seat Reviews

  • 3/10

    Air India11 Reviews

    ✅ Trip Verified | The seats were firm and were hard to have a good sleep on (I was able to too because of the 2 AM departure time). While the seats are said to be lie-flat, I don't think… Read more
  • 7/10

    Air India11 Reviews

    ✅ Trip Verified | A fairly typical layout for business class on a Boeing 787. The seats are made of fabric and are comfortable. You can adjust the firmness of the seat and there is a massage feature (fairly basic… Read more
  • 1/10

    KLM Royal Dutch Airlines103 Reviews

    ✅ Trip Verified | I booked a window seat on a KLM flight, seat A-18 on a Boeing 777-300ER. Little did I know that no Boeing 777-300ER on seat 18-A has a window, there is a wall. KLM is selling… Read more

Latest Lounge Reviews

  • 10/10

    KLM Royal Dutch Airlines78 Reviews

    ✅ Trip Verified | Lounge 52 at Amsterdam Schiphol Airport was clean, safe, spacious and an incredibly welcoming, friendly atmosphere. The travel process to Asia now requires a screening procedure for documentation and health that is done smoothly and efficiently.… Read more
  • 8/10

    Ethiopian Airlines26 Reviews

    ✅ Trip Verified | The Cloud 9 (business) lounge is hard to find using the signs – it’s opposite Gate A13 – but is large with lots of seats. There were two self-service food areas and although it was relatively… Read more
  • 1/10

    Turkish Airlines111 Reviews

    ✅ Trip Verified | Turkish Airlines did not provide any lounge for this trip, for my full-fare-paid business class. Both a Swiss lounge and a lounge serving several Star Alliance Carriers are present but closed. Both British Airways and a… Read more

Latest Airport Reviews

  • 9/10

    Charlotte Airport140 Reviews

    Not Verified | I have to admit, I was quite impressed with CLT. I hadn’t flew through here since the US merger and it was improved. The center core with concourses sticking out works well, the moving walkways are nice,… Read more
  • 9/10

    Boston Logan Airport147 Reviews

    Not Verified | This airport is honestly way better than everyone says it is. First of all, I used mass transit, which connects to the airport real well, and I can’t say anything negative about getting to and from the… Read more
  • 1/10

    Salt Lake City Airport74 Reviews

    Not Verified | I could not believe the amount of walking. I arrived on Southwest at the far end of terminal B. I started walking, and walking and more walking. I'm 65 years old and must have walked for what… Read more


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