Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 5/10

    Swiss Intl Air Lines1000 Reviews

    ✅ Trip Verified | Flew with SWISS as I wanted to go to Dubai and their fare was the cheapest available. That along with travelling with a new airline via a stopover in a place I've never been added to… Read more
  • 5/10

    Qantas Airways1823 Reviews

    ✅ Trip Verified | Qantas have become a sub par airline compared to many others. They have terrible meals and drink service. Seats are also outdated and not comfortable. Even dirty from the flight before. My recent flight from Tokyo… Read more
  • 1/10

    PLAY186 Reviews

    ✅ Trip Verified | Terrible flight of all the time! It is now 1:05pm in Paris, the departure time to Iceland was 12:30pm, we are still waiting, my connection flight to Washington is 35 min after the initial arrival, I… Read more
Latest Airline Reviews Airlines A-Z Write a Review

Latest Seat Reviews

  • 5/10

    Turkish Airlines36 Reviews

    ✅ Trip Verified | We flew TK62 from IST to KUL in seats 3E/3F. Upon arrival, we saw industrial tapes on the middle divider between the seats. The tapes hardly hold the divider down and we in the end have… Read more
  • 1/10

    Avianca6 Reviews

    ✅ Trip Verified | Flight was over 6 hours, seats did not recline and I have never been more uncomfortable in my life. I have seen this for small commuter flights, not long ones like this. Just horrid Read more
  • 1/10

    Aeromexico9 Reviews

    ✅ Trip Verified | The seats on the way to Cancun from Mexico City were cramped, and the layout for all the seats was the same - first class and economy were no different. Checking in online from Cancun to… Read more
Latest Seat Reviews Seats A-Z Write a Review

Latest Lounge Reviews

  • 9/10

    ITA Airways1 Reviews

    ✅ Trip Verified | ITA airways lounge where Skyteam Elite Plus members have access, situated in the Satellite of T3. Very comfortable relaxing seats. Catering - cheese, ham, vegetables in acceptable choices but not excessive. Drinks included - coffee, water,… Read more
  • 2/10

    British Airways418 Reviews

    ✅ Trip Verified | Crowded or rather "overcrowded" as usual. The catering staff in the lounge are nice, polite and helpful - in contrast to the reception BA staff who are rude, abrasive and have no right to be facing… Read more
  • 7/10

    TAROM Romanian6 Reviews

    ✅ Trip Verified | Accessed this lounge based on Skyteam Elite Plus frequent flyer membership. Few type of sandwiches available, some yoghurts and soft drinks. Limited variety of alcoholic drinks. Couches not very comfortable, one can seat at table as… Read more
Latest Lounge Reviews Lounges A-Z Write a Review

Latest Airport Reviews

  • 2/10

    Atlanta Hartsfield Airport388 Reviews

    Not Verified | Probably the worst managed airport I've ever seen. Extremely long queues, confusion, rude staff. We were about to miss our connecting flight and we were given no assistance at all. I've been really surprised that such an… Read more
  • 5/10

    Seattle Airport228 Reviews

    ✅ Trip Verified | We arrive at Sea Tac via Sound Transit bus. When one enters the terminal, at the ground level, it's not clear where to go! There is an elevator to take you to check in. Check in… Read more
  • 3/10

    Chisinau Airport6 Reviews

    ✅ Trip Verified | Unprofessional and arrogant staff at the check in. No customer service at this airport. No one helps you if you have a problem. Answering customer's questions with "I don't know", shrugging their shoulders or rolling their… Read more
Latest Airport Reviews Airports A-Z Write a Review

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

Awards / Ratings

News