Airline Reviews and Rating

Airline and Airport Customer Reviews

✅ TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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2/10
American Airlines2430 Reviews
✅ Trip Verified | Dallas to Santa Ana. Warning - do not travel economy in this airline. This means you will overpay, I ended up paying $ 500.00 for a flight I have made in JetBlue numerous times at a… Read more
1/10
Kenya Airways268 Reviews
✅ Trip Verified | On July 2, my wife and I were scheduled to fly Nairobi to London on Kenya Airways, then on to the United States on Delta. I am a US citizen and my wife is a Kenyan… Read more
5/10
British Airways2635 Reviews
✅ Trip Verified | Full flight from MUC to LHR with British Airways. On the plus side the ground and cabin crew are very friendly, so is the baggage allowance, plane although not new was clean. You have to pay… Read more

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2/10
Vueling Airlines14 Reviews
✅ Trip Verified | The A320 seat pitch in economy is dire. I am 6 foot and had to spen over 2 hrs with my knees jammed against the seat in front. This was made worse because the seat backs… Read more
3/10
Air France100 Reviews
✅ Trip Verified | I can’t believe we paid extra for this Premium Economy seats on a vacation with my wife and flying NYC-JFK to Paris. The seats do not recline but just kind of slide forward a little. Essentially… Read more
5/10
Thomas Cook Airlines55 Reviews
✅ Trip Verified | Economical but that means you get what you pay for when it comes to comfort. Reasonable flight, good service, you have to pay for drinks and above the basic entertainment package. Recently travelled Manchester/Orlando (return) on… Read more

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1/10
Iberia44 Reviews
✅ Trip Verified | The Alhambra lounge at Granada was shut. There was no-one to ask. The airport is crowded and hot which is why we pay extra for a Business Class lounge. Iberia were not willing to help on… Read more
1/10
Aeromexico15 Reviews
✅ Trip Verified | This is the most ridiculous lounge I've seen in my life. First, they tried to deny access to us, because we purchased cash upgrade. Which doesn't make me eligible for lounge access (had access to SkyTeam… Read more
8/10
Ethiopian Airlines22 Reviews
✅ Trip Verified | Ethiopian Airlines use the SAA Business Class lounge here. Very pleasant lounge, staff very friendly, good healthy food, nice drinks. And nice views over the tarmac! Read more

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1/10
Toronto Pearson Airport418 Reviews
Not Verified | When will someone in Toronto learn from any of thousands of other airports around the world how to move people and luggage. We just waited 90 minutes for luggage that came in batches of 15. How is… Read more
1/10
Lisbon Airport194 Reviews
Not Verified | Could only find one block of ladies toilets after check-in and security. Had very few cubicles. The wait was horrendously long! Once I made it in the state of the toilets was disgusting. I'm not sure when… Read more
1/10
Manila Airport321 Reviews
Not Verified | This airport is possibly the worst airport I have ever been in. The staff are rude and the Security is ridiculous! Before even entering the airport all your luggage is scanned including hold and hand baggage. You… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.