Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 9/10

    China Southern Airlines1951 Reviews

    ✅ Trip Verified | Although their flights decreased a lot due to the epidemic, it had no impact on their quality service. Maybe there are fewer flights and fewer people at the airport, but the staff at the check-in counter… Read more
  • 1/10

    SAS Scandinavian800 Reviews

    Not Verified | I upgraded my seats for all my flights but when I arrived at the airport they had no record. I showed them the debit to my credit card and their reference number but to no avail. Then… Read more
  • 1/10

    Air Canada1970 Reviews

    ✅ Trip Verified | Flying home from Zurich to Toronto the Boeing 787 seating was torture. It was so tight it was a task to get up to use the washrooms. That plane with it's seating arrangement is totally unsuitable… Read more
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Latest Seat Reviews

  • 5/10

    0 Reviews

    ✅ Trip Verified | I flew Air Europa from JFK in New York to Madrid, Spain because I had a return trip included with my trip home for the summer in June (though that was $650 without luggage included so… Read more
  • 5/10

    PLAY1 Reviews

    ✅ Trip Verified | Terrible and rock hard seats. It was a short to middle flight, but I think the seat could be a little bit more comfier. The crew service and onboard service was great, but the flight was… Read more
  • 2/10

    Jetstar Airways17 Reviews

    Not Verified | Despite originally paying extra for an exit row we were allocated an up-front seat, and that was bad for us. I am just on 6ft tall and my knees were rubbing the back of the seta in… Read more
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Latest Lounge Reviews

  • 5/10

    Singapore Airlines126 Reviews

    ✅ Trip Verified | Flying with EVA Air, I had the option of Air Canada's Maple Leaf Lounge or Singapore Airline's Silverkris Lounge. I decided on the latter, based on my high expectations of SA. However, I was warned it… Read more
  • 10/10

    Lufthansa180 Reviews

    ✅ Trip Verified | Undoubtedly Lufthansa went from good to mediocre and nearly all recent reports confirm this. But this experience was surprising. Having missed a connection through Munich and being it impossible to get me on the last flight… Read more
  • 10/10

    Turkish Airlines118 Reviews

    ✅ Trip Verified | Transited twice through this outstanding and impressive lounge. As with my last visit in May 2022, the lounge has an open airy feel. Its food offerings are varied/excellent with various cooking stations throughout the lounger to… Read more
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Latest Airport Reviews

  • 3/10

    Athens Airport134 Reviews

    ✅ Trip Verified | You need at least 90 minutes to transfer at Athens airport. I flew from Istanbul via Athens to Chania with an hour to transit and it was hell on earth. Unlike other airports there’s zero provision… Read more
  • 5/10

    Orlando Airport221 Reviews

    ✅ Trip Verified | Extremely poor planning of the layout and opening for the new C Terminal. Be prepared to walk “7 minutes” (a sign tells you like you’re on the freeway lol) up hill to get to the baggage… Read more
  • 1/10

    Paris Orly Airport101 Reviews

    Not Verified | This airport has long waiting time at all areas, we nearly missed our flight and no staff would help us. We had to run through full airport to get the flight and we barely made it. We… Read more
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The world’s COVID-19 Safety Accreditation for the airline and airport industry, based on detailed analysis of the hygiene and safety protocols introduced during the coronavirus pandemic.

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