Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Swoop467 Reviews

    ✅ Trip Verified | This review is not for a flight. This is for their customer service. They do not care for customers at all. I book the flight and tried to cancel it within 15 minutes. I was not… Read more
  • 2/10

    United Airlines3637 Reviews

    ✅ Trip Verified | Horrible, just terrible, they cancelled all flights on the 22nd but let UA 5357 go to Durango from Denver at 9:55 but canceled every other United flight that night after canceling at 8:00. Made everyone, up… Read more
  • 1/10

    American Airlines4238 Reviews

    Not Verified | American Airlines had everyone board the plane and then kept us there unable to take off for over an hour. This caused my wife and I and most others on the plane to miss our connecting flight… Read more

Latest Seat Reviews

  • 2/10

    Jetblue Airways6 Reviews

    Not Verified | JFK to Boston last night. I was in seat 4A and paid extra for that seat. The seat in front of me did not go into the upright position and was declared broken by the flight attendants.… Read more
  • 1/10

    United Airlines95 Reviews

    ✅ Trip Verified | Cramped seat in so-called Polaris class. No room for legs with seat fully extended. Worst business class seat ever. United should just rip out these seats and start over again. Read more
  • 9/10

    Qatar Airways102 Reviews

    ✅ Trip Verified | Seat has a good legroom. The screen size was excellent and the provision of power supply is also commendable. Read more

Latest Lounge Reviews

  • 10/10

    Iberia48 Reviews

    ✅ Trip Verified | The Dali lounge offers a very good an wide selection of food and beverages. After a quite long shutdown in 2020 due to the pandemic, they are now back with a better and more healthy selection… Read more
  • 5/10

    American Airlines118 Reviews

    ✅ Trip Verified | Great employees. That’s it. Horrible complimentary offerings. Everything else buy to consume. No cream for coffee only dry non dairy creamer. Never again Read more
  • 3/10

    Lufthansa173 Reviews

    ✅ Trip Verified | No tv on, no one taking care of passengers. They close a little space with a person inside, and then the person served curry with rice and drinks and potato salad. If you don´t want to… Read more

Latest Airport Reviews

  • 1/10

    Brussels Zaventem Airport128 Reviews

    Not Verified | Shocking amount of time to check in, with poor organisation and weak staff manning it, took 1.5 hours to simply check in! I believe this contributed to the second delayed departure I have had from Brussels in… Read more
  • 1/10

    Kahului Maui Airport25 Reviews

    Not Verified | Very old and out of date but TSA security was insane. One line for everyone. One agent interrogating a 3yr old and 5 yr old as to their birthdates, their siblings birthdates, their parents birthdates, where their… Read more
  • 4/10

    Helsinki Vantaa Airport195 Reviews

    ✅ Trip Verified | Avoid this airport if possible. The airport is still under expansion work (like it has been for several years). This means blocked doors and routes (both indoors and outdoors). Be prepared to walk very long distances… Read more


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