Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Air Malta173 Reviews

    Not Verified | Worst flying experience ever. We have to wait 17 hours to get back home. We sleep on floors but then security comes and tells us we’re not even allowed to sit on the floor. They want us… Read more
  • 3/10

    Turkish Airlines2277 Reviews

    ✅ Trip Verified | The initial travel experience was as expected for flying economy on 3 hour flights. On landing they had lost my baggage (2 items) i traveled with a co worker and his arrived as scheduled and there… Read more
  • 10/10

    Asiana Airlines494 Reviews

    ✅ Trip Verified | Boarding was on time on an A330 in a good condition and clean. There was IFE and inflight service was great, hot-meal in such a short flight. Crew was very friendly. Seat was comfortable and leg… Read more

Latest Seat Reviews

  • 6/10

    Greater Bay Airlines1 Reviews

    ✅ Trip Verified | Seat quality is fairly average. The seats are not comfy but acceptable for short haul flight. No entertainment screen so I watched movies from my iPad. There's USB ports where you can charge your devices and… Read more
  • 9/10

    Cathay Pacific Airways140 Reviews

    ✅ Trip Verified | The seats are cozy and it can recline to a full flat bed, bedding and pillow are soft. The business class has a 1x2x1 configuration and my seat was assigned on the right hand of middle… Read more
  • 7/10

    Cathay Pacific Airways140 Reviews

    Not Verified | Seats are definitely on the cramped and tight side on a 3x3x3 configuration in the economy class. If you want a comfortable seating position to rest and even take a nap, recommend picking the window seats, it… Read more

Latest Lounge Reviews

  • 4/10

    Malaysia Airlines125 Reviews

    ✅ Trip Verified | It's a big lounge. At around noon, it's quite empty, However, it is inadequately staffed. The chef for the noodle station were no where to be seen, I had to signal the cleaner to go looking… Read more
  • 10/10

    Qantas Airways248 Reviews

    ✅ Trip Verified | The lounge is large enough, easily accessible but very busy. The service is friendly and efficient, the food is good, drink choices and quality are great, cleanliness is great, seating is comfortable. Large windows look out… Read more
  • 9/10

    LATAM Airlines9 Reviews

    ✅ Trip Verified | Divided into several lounges, according to whether you're flying Latam or another codeshare carrier, these lounges are very good. The Latam customer lounge (Premium) is bigger and better but all have plenty of seating, good food… Read more

Latest Airport Reviews

  • 1/10

    Seoul Incheon Airport98 Reviews

    Not Verified | Terrible untrained staff make security a nightmare. Everyone is on their own routine and they get in each other's way and contradict each other constantly. They have no idea what is approved and what is not. Many… Read more
  • 2/10

    Dubai Airport547 Reviews

    Not Verified | Arrived 11pm with a connection at 7am next morning. No quiet, dark place to rest or sleep. Passengers shouting and lights very bright. Walked from one charging station to another trying to find one that works to… Read more
  • 2/10

    Auckland Airport233 Reviews

    ✅ Trip Verified | I fly often for work. Every time flown in to Auckland theres always an excessive line at security. Very poor. Flights are booked 2hrs apart and still missing them. Start a line up for connecting passengers… Read more


The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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