Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Viva Air62 Reviews

    ✅ Trip Verified | The worst of services. Let's start by saying that the airline does not send email to check in. By not doing it before, at the airport they charge you extra for doing it. As a consequence,… Read more
  • 1/10

    Spirit Airlines4234 Reviews

    Not Verified | The customer service at the gate was surpassed terrible. The Spirit Employee was so darn nasty to passengers until she called security to stand next to her but she was the aggressor. I flew in on Delta… Read more
  • 1/10

    Breeze Airways12 Reviews

    ✅ Trip Verified | This airline is nightmarish. I flew with them once with delays but overall the experience wasn't terrible; however, when I booked my second and third trips with them it became apparent how inept they are. Five… Read more

Latest Seat Reviews

  • 4/10

    Sunwing Airlines9 Reviews

    ✅ Trip Verified | Other than the fact that there is almost no leg room and seat recline is minimum, my biggest complaint is the seat itself. Specifically, the seat cushion, which was beyond uncomfortable. The seat cushion had been… Read more
  • 1/10

    SAS Scandinavian14 Reviews

    ✅ Trip Verified | Unbelievably disappointed. So long as this seat design exists I will never travel with SAS again. I buy premium economy seats when I travel with family. I’ve flown on dozens of different airlines all over the… Read more
  • 3/10

    Thai Airways28 Reviews

    ✅ Trip Verified | Aircraft was Thai's new B77-300ER. Seat layout is 3x3x3 and seem to be wider than other aircraft with 3x4x3 layout. Seat width seems OK because my shoulders were not bumping on to the person next to… Read more

Latest Lounge Reviews

  • 1/10

    Virgin Atlantic62 Reviews

    ✅ Trip Verified | This was quite possibly the worst Business Class Lounge we have ever visited! There was a poor choice of food, which was continually running out and not being replenished. Likewise the availability of clean plates was… Read more
  • 10/10

    Qatar Airways169 Reviews

    ✅ Trip Verified | The Al-Mourjan lounge in Hamad International Airport. As with any lounge experience the second time round is often better than the first. I had specifically chosen to have a long layover in Doha as, due to… Read more
  • 6/10

    Qatar Airways169 Reviews

    ✅ Trip Verified | Qatar Airways has closed their own lounge in Bangkok airport during the pandemic, I'm not sure when it's going to reopen. As a result they using the Miracle lounge in Bangkok airport. I would say that… Read more

Latest Airport Reviews

  • 1/10

    Geneva Airport258 Reviews

    Not Verified | There is no transfers for flights, you are forced out of the secure area, only to have to go through security after flying in from a Schengen country. What is the point of adding an extra check… Read more
  • 1/10

    Antalya Airport52 Reviews

    Not Verified | I travelled as a pregnant lady with a pregnancy certificate completely valid by the airline company I used. Still, the check-in staff made me go to the medical centre on the airport and pay 70€ to get… Read more
  • 1/10

    Vienna Airport246 Reviews

    ✅ Trip Verified | The airport set up is totally messed up. We had a transit of 50’ and on the way back 30’. Since we landed and departed at the same terminal, just a couple of gates apart, we… Read more

COVID-19 SAFETY RATINGS

The world’s COVID-19 Safety Accreditation for the airline and airport industry, based on detailed analysis of the hygiene and safety protocols introduced during the coronavirus pandemic.

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