Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Delta Air Lines1500 Reviews

    ✅ Trip Verified | Houston to Toronto via Atlanta. The guys distributing the food ignored me once, ignored me twice, upon asking they ignored me again. When an air-hostess came to pick up garbage I had to ask her for… Read more
  • 1/10

    Flair Airlines198 Reviews

    ✅ Trip Verified | This airline is an absolute nightmare. I booked a return flight with the wrong date, and called to cancel. I was told that since I called to cancel within 24 hours that I would receive a… Read more
  • 3/10

    Air New Zealand601 Reviews

    ✅ Trip Verified | Time to pick your game up Air NZ. I recently took Air NZ to Japan and back. The trip out was ok, window seat was comfortable enough. The trip back was a different matter. Centre aisle… Read more

Latest Seat Reviews

  • 6/10

    Iberia29 Reviews

    ✅ Trip Verified | I booked with American for a flight from Heathrow to Madrid. I was allocated my seat, in front of the emergency exit row, meaning no recline. Legroom was not that great, and the in flight wifi… Read more
  • 9/10

    Jet Airways14 Reviews

    ✅ Trip Verified | Had opted for seat no. 23F (over the wings seat) as it offers a great legroom. Loved the seat, legroom as one can expect from the exit row seat, was generous. Seating quality too was amazing.… Read more
  • 5/10

    Lufthansa101 Reviews

    ✅ Trip Verified | I flew from Cologne to Munich in an A320 neo on 10th March 2019. The seat I was given was 31C; this was very cramped, with far less legroom than I've experienced in some 20 years… Read more

Latest Lounge Reviews

  • 7/10

    Brussels Airlines24 Reviews

    ✅ Trip Verified | Quite a nice lounge and usually not overcrowded. It overlooks the runway so daylight. Wi-Fi worked very well. Staff is pretty nice. On the negative side: pretty poor choice of wines on the contrary of what… Read more
  • 7/10

    Cathay Dragon1 Reviews

    ✅ Trip Verified | This lounge is in a quiet corner of the international wing of the terminal and is used by all airlines. It feels bigger than it is in the absence of walls on two sides. There is… Read more
  • 8/10

    United Airlines192 Reviews

    ✅ Trip Verified | There is a good amount of variety whether it’s hot and cold food options or alcoholic and non-alcoholic beverages. The staff is friendly and the lounge is quite tidy. I enjoy this lounge and see it… Read more

Latest Airport Reviews

  • 8/10

    Bangkok Suvarnabhumi Airport536 Reviews

    ✅ Trip Verified | Always an efficient and comfortable airport. Immigration quick and easy despite the huge increase in passengers. Needs the new terminal soon. Great to see them take the lead and stop smoking in the terminal altogether. Let's… Read more
  • 3/10

    Phoenix Airport74 Reviews

    ✅ Trip Verified | Disabled. Waited almost an hour for someone to push wheelchair from counter to gate. No pusher available at boarding so I had to hobble down the jetway. Fly every week out of PHX. Pretty consistently bad… Read more
  • 3/10

    Fort Lauderdale Airport115 Reviews

    Not Verified | Sitting at Gate 11 at 6.30 am it is filthy here, tables dirty, garbage on floor, the place looks unsanitary. People are taking up 4 or 5 seats to sleep, people sleeping on floor and in the… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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