Airline and Airport Customer Reviews
✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- ✅ Trip Verified | Horrible, avoid at all costs. 28.8.2023 they cancelled my flight, they let me queue up for 7 hours. Refused to pay for transport and accommodation until my next flight 2 days later. Read more
Ryanair2222 Reviews
Not Verified | Charleroi - Carcassonne return. Both flights landed on time or ahead of schedule. Outbound was with one of their newer B737 MAX planes which offers less engine noise which was nice. Crew on the outbound leg friendly… Read moreWestJet Airlines1006 Reviews
✅ Trip Verified | Horrible flight experience and customer service. WestJet is an extremely unorganized organization, their technology is always broken and their customer service offers no support to their customers. Read more
Latest Seat Reviews
American Airlines109 Reviews
✅ Trip Verified | Flying PHX-LHR, so long flight. Seat 39H I am 6'1", 210 lbs, so not outsize. Appalling seat design. Very narrow (10 abreast in a B777 should be a crime against humanity). Seat cushion surprisingly high, and,… Read moreQatar Airways112 Reviews
✅ Trip Verified | Brilliant service and facilities. The QSuites product is best in class and has set a very high bar. Food and beverage excellent, quality top notch. Al Mourjan lounge definitely one of best business class lounges in… Read moreTUIfly3 Reviews
Not Verified | Seat 13D is for me one of the best seat for this type of aircraft with legroom. You just have to accept the instructions to be followed for emergency exits. Read more
Latest Lounge Reviews
Qatar Airways184 Reviews
✅ Trip Verified | Beautifully appointed lounge with plenty of quiet and relaxed seating area. Very nice restaurant area and small but very adequate food range. Very nice toilet and shower facilities . Attentive service. Very clean. Read moreQantas Airways251 Reviews
Not Verified | Qantas have really let their standards slip. The lounge has average beverages. Same quality I can get at home, $15 bottle wines. The food is non existent. Some cubed cheese, salads, bread and soup. No actual hot… Read moreTurkish Airlines123 Reviews
✅ Trip Verified | Exclusive Turkish airlines lounge, huge space, different rooms to relax, big variety of food and drinks, local sweets. There is also a piano, sometimes they play it. Easy to spend a few hours here. Free Wi-Fi Read more
Latest Airport Reviews
Leeds Bradford Airport369 Reviews
Not Verified | My wife and I flew out of LBA on Friday 15th Sept. After queuing and passing through security we found that there was no available seating in the terminal. The terminal was very warm and the air… Read moreFaro Airport200 Reviews
Not Verified | What a shambles passport control is at this airport. There must be 2000 people queuing to get through a tiny number of control desks. All these people are holiday makers looking to spend money on the Algarve.… Read moreFaro Airport200 Reviews
Not Verified | Disgraceful people handling, won't come back through Faro again. Over an hour getting in through crowds herded through hot corridors, queuing on stairways, expected leaving to be better but actually worse. Lots of people saying they won't… Read more
THE WORLDS 5-STAR AIRLINES
The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.
Awards / Ratings
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The Worlds Best Airport?
Vote for the world's Best Airports in the latest customer survey
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Awards at Paris Air Show
Singapore Airlines triumphs at the 2023 World Airline Awards
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5 Stars for Japan Airlines
Japan Airlines is a 5-Star Airline for the fifth consecutive year
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4-Star Low Cost Airline
FlyArystan in Kazakhstan has been Certified as a 4-Star Low-Cost Airline
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Tokyo Haneda achievement
Tokyo Haneda awarded the highest 5-Star Airport Rating for 9th year
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Rome gains 5-Stars
Rome Fiumicino Airport is awarded the highest 5-Star Airport Rating