Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Copa Airlines271 Reviews

    Not Verified | Our booking was moved forward by 48 hours without Copa even bothering to inform us. Only found out because we booked through Budget bookings and they let us know. Apparently Copa’s policy is that you are expected… Read more
  • 3/10

    Austrian Airlines572 Reviews

    ✅ Trip Verified | Austrian airlines is an average company, nothing special. You get free drink, meaning free instant coffee. Don’t hope for a meal. A very annoying procedure is to disembark the plane during COVID-19 is that the cabin… Read more
  • 10/10

    Qatar Airways1767 Reviews

    ✅ Trip Verified | Highly impressed by the hospitable attitude of cabin crew. The cabin crew show utmost respect, care and hospitality, so a big Thankyou. I've flown with many different airlines in last 10 yrs and never have i… Read more

Latest Seat Reviews

  • 1/10

    American Airlines102 Reviews

    ✅ Trip Verified | Miserable staff, poor customer service, and constant delays without communication to customers. No one seems to know anything. The plane was clean, but old. The wifi did not work. Avoid AA at all costs. Read more
  • 6/10

    United Airlines94 Reviews

    ✅ Trip Verified | The first class seat 4A is OK. The seat recline comfort and armresting is average. It's spacious enough, and fairly comfortable. However, the leg for say someone taller might be an issue with knee room restrictions.… Read more
  • 6/10

    VietJet Air2 Reviews

    ✅ Trip Verified | My seat is 25D, near the walk-way, the footrest is narrow, no screen in front of the seat and it is upholstered with leather and I don't like it. It's just okay. Read more

Latest Lounge Reviews

  • 3/10

    SAS Scandinavian58 Reviews

    Not Verified | Gold Lounge at Oslo Airport. This was a bad experience. Dry pieces of baguettes wrapped in plastic, nothing done with love and care for the passengers. It would have been so easy to put some snacks and… Read more
  • 10/10

    Qatar Airways160 Reviews

    ✅ Trip Verified | I had a great experience at the Oryx/Al-Maha lounge. Staff was very friendly and helping. The Lounge ambience and cleanliness were remarkable. I had never observed such a excellent level of cleanliness in rest room with… Read more
  • 10/10

    KLM Royal Dutch Airlines78 Reviews

    ✅ Trip Verified | Lounge 52 at Amsterdam Schiphol Airport was clean, safe, spacious and an incredibly welcoming, friendly atmosphere. The travel process to Asia now requires a screening procedure for documentation and health that is done smoothly and efficiently.… Read more

Latest Airport Reviews

  • 9/10

    KLIA Kuala Lumpur Airport448 Reviews

    Not Verified | Overall service was good and the staff were professional in every aspect. They greet and smile while we arrive. Too sad that we did not get to taste the food since we did not order the food… Read more
  • 2/10

    Istanbul Airport480 Reviews

    Not Verified | The airport is huge but not recommended for long hours of rest. Free Wifi for 1 hour. People are sitting on the ground, no free hot or cold water. Airport staff pretend to understand English, but don't. Read more
  • 1/10

    Cluj-napoca Airport17 Reviews

    ✅ Trip Verified | Rudeness, lack of professionalism, and discrimination is what best describes the airport staff. Apart from very few kind and helpful people at the desk, the whole staff should be dismissed. They are extremely unprepared and this… Read more


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