Faro Airport

Customer Reviews

No Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 208 reviews
3/10
No Skytrax Rating
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7/10

"passport control and security straightforward"

(United Kingdom)

Trip Verified | Flew Luton - Faro on 6 March and return Faro - Luton on 15 March 2024. No dramas outbound - through pretty quickly and passport control pleasant enough. Returned from Faro 10 days later: airport quiet, passport control and security straightforward. Entered airside via a reasonably quiet and pleasant Duty Free area. Plenty of places to eat and drink, and enough quiet and relatively comfortable seating areas. Delayed 4 1/4 house (thanks, Ryanair) but by no means the worst airport to be stuck at for a while.
Experience At AirportArrival and Departure
Date VisitMarch 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
yes
2/10

“I was firmly told by security staff”

(Canada)

Not Verified | I would like to ask why the security staff at Faro Airport are not willing to provide "pat down" security check instead of going through the scanning machine at security control. I have medical issues and asked for a "pat down" instead of going through the scanning machine. I was firmly told by security staff "either you go through the scanning machine or you can stay here". Every airport in North America provides an alternative to using a "pat down" instead of going through the scanning machine. Can you tell me why Security Staff at Faro airport insist that all travelers go through the scanning machine or not travel at all" Please forward message to making a change. Thank you.
Experience At AirportArrival and Departure
Date VisitOctober 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

"will not use this airport again"

(United Kingdom)

Not Verified | The immigration staff at this airport have the rudest most aggressive attitude to people ever. Send passengers from one queue to another so that they sit there doing nothing while passengers are crushed in one long snake even one collapsing! They really don’t want tourists here. I have been here 3 times in the last year but will not use this airport again.
Experience At AirportArrival and Departure
Date VisitOctober 2023
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Airport Staff 12345
no
2/10

"completely rude and unacceptable behaviour"

(United Kingdom)

Trip Verified | I have just experienced completely rude and unacceptable behaviour from Faro airport passport staff. Having been sent down the correct lane for British passports, several of us then went down an empty lane not having noticed it said priority above. The man just pointed up without a word then patronisingly said "what does it say above?". This would have been bad enough as he sat there doing nothing, but he then called over people who arrived later from other queues. He was rude, jobsworth and lazy and a very bad advert for Portugal. I understand from exclamations I heard, but didn't see, that similar happened with people who accidentally went to the EU booth, having been directed there. If innocent mistakes need to be pointed out they should be done so politely, but frankly the contradictory and inconsistent behaviour was incomprehensible and utterly unacceptable. Tourism is the main source of income for The Algarve, and I love the area, however I, and many others, will seriously consider returning to such patronising rudeness. There is then no seating in the airport and it's always uncomfortably hot.
Experience At AirportArrival and Departure
Date VisitNovember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"Dreadful Airport, rude staff"

(United Kingdom)

Not Verified | Dreadful Airport, rude staff. Duty free staff terrible, woman on till was so rude, she should not work in this line of work. Such a shame as the Algarve is lovely but I will never re visit because of this Airport. Dreadful! Needs to improve.
Experience At AirportDeparture Only
Date VisitOctober 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
2/10

"hour wait to get through passport control"

(United Kingdom)

Not Verified | I have travelled extensively, and this is almost the worst airport I have ever experienced. An hour wait to get through passport control with no supervision. It was like being in a football crowd. Departure was much the same, if not worse. Waited an hour in the queue to check in. This must be doing huge damage to Portugals tourist industry. We loved the country, hotel and the people but it is very doubtful whether we will be visiting again.
Experience At AirportArrival Only
Date VisitOctober 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
no
3/10

"There is minimal organisation"

(United Kingdom)

Not Verified | Horrendous. We’ve travelled through Faro frequently over the past 10 years however based on our experience at the airport both inbound and outbound this was our last trip for some time. On arrival having been bussed to the terminal building we had the same experience that many others on this site report taking 1hr 20 mins to get through passport control. Marginally better on the return home as it ‘only’ took 40 minutes. There is minimal organisation, few staff to assist and a general impression that visitors are an inconvenience. It’s a shame because the local tourist industry will suffer as visitors will not return. We will go elsewhere for the next few years.
Experience At AirportArrival and Departure
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Airport Staff 12345
no
2/10

"I would never return to Faro airport"

(United Kingdom)

Trip Verified | As we entered the terminal we witnessed a hall full of people queueing all around the terminal even up the staircase. I estimate 2000 people with British or American passports. Irish and EU were selected for fast tracking. There were 4 officers manually checking passports. There were no announcements, no apology. It took over 2 hours to reach the desk. Completely ruined my first trip to Portugal. I would never return to Faro airport. It was also hot and stuffy while we queued
Experience At AirportArrival Only
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
no
1/10

"What a shambles"

(United Kingdom)

Not Verified | What a shambles passport control is at this airport. There must be 2000 people queuing to get through a tiny number of control desks. All these people are holiday makers looking to spend money on the Algarve. I very much doubt any will return after being treated like this
Experience At AirportArrival Only
Date VisitSeptember 2023
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
no
1/10

"Disgraceful people handling"

(United Kingdom)

Not Verified | Disgraceful people handling, won't come back through Faro again. Over an hour getting in through crowds herded through hot corridors, queuing on stairways, expected leaving to be better but actually worse. Lots of people saying they won't come back.
Experience At AirportArrival and Departure
Date VisitSeptember 2023
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no