Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Saudi Arabian Airlines443 Reviews

    ✅ Trip Verified | Flight SV588, Jeddah-Dubai, 24th April 2024. I came for UMRA with my family and on our departure we faced tremendous difficulty at Jeddah Airport, we were first told to go to gate 27A and later it… Read more
  • 1/10

    Emirates2358 Reviews

    ✅ Trip Verified | My friend and I were scheduled to fly from Prague to Bangkok on 18 Apr. The flight was delayed 4 times. We arrived 2.30 hours before departing time. After 1.30 hour wait and 2 very disorganized… Read more
  • 1/10

    SereneAir19 Reviews

    Not Verified | The worst airline ever. We booked our tickets two weeks ago from Islamabad to Dubai and the flight was delayed at first for one week, and the on the day we had to travel, again the flight… Read more
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Latest Seat Reviews

  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 3/10

    Manila Airport415 Reviews

    Not Verified | Put some seats in, people sitting on the floor for an international flight, oh yeah maybe turn the ac on. Flew into Clark, like a real modern airport, NAIA is truly a joke. Read more
  • 2/10

    Philadelphia Airport246 Reviews

    ✅ Trip Verified |   My first impression of this airport was the huge queue for passport control. I counted three desks open for hundreds of arriving passengers, it took around an hour to get to the front where I was… Read more
  • 7/10

    New Orleans Airport58 Reviews

    ✅ Trip Verified | It was first time at Louis Armstrong New Orleans International Airport; it was is one of the nicest and biggest airports I have come through in the USA. anywhere in the world. This multi level airport… Read more
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The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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