✅ Trip Verified
| Christchurch to Sydney. Certainly not much positive to say about this airline other than the check in team were nice and efficient. All down hill from there, as we were delayed for take-off due to an ill passanger as soon as we had pushed back. No issue with illness, the problem was in Business no service was given to me even when after an hour I finally caught an attendant's eye for another drink and was abruptly told they were preparing for take-off again even though they were waiting on every whim of some other business guests. I'd paid for "flexi business" so not a cheap flight, yet the decor in the A380 is not to my taste of immitation golds, printed wood effect panelling with odd blue/grey seat shells, not relaxing or a calming vibe. Seats were otherwise comfortable, IFE remote is terrible for user functionality, and tray-table traps you in the seat so no mid-meal toilet trips. Crew were just a cog in the machine as they weren't personable and seemed distant to interact with everytime. My meal was quite tasty, another issue here was ordering Pinot Noir wasn't possible even simply asking for a red wine, still a blank stare so I gave up after multiple attempts as said pour whatever and ended up an musky white wine I couldn't drink. The attendands all understood English well, so it surprised me that it was so difficult to request a wine and even point at it on the menu! I was delayed and put up in a hotel for the night, however the shuttle driver only knew of one hotel to take us to and unfortunately only some of us were booked there. That hotel now full and multiple calls to Emirates, I was then told I was booked in a average hotel half-hour away even though I was the only Business guest and make my own way to the correct hotel. There weren't any Emirates members at the airport on the ground as many guests went around looking (myself included), so the only contact was once off the aircraft on the bridge an Emirates member told you which shuttle stop and a generic hotel name. All incorrect and one phone call I was told an Emirates ground agent would be waiting at the shuttle stop and they never did. In short if you must fly Emirates only book economy as that's the only value you will receive!