SereneAir

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 3 reviews
8/10
No Skytrax Rating
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10/10

"I was impressed"

(United States)

Trip Verified | My first time flying on SereneAir from Karachi to Islamabad and return I was impressed. The flights left and arrived on time and the cabin crew was courteous and efficient. They are flying relatively new 737-800s with mood lighting and plenty of leg room. Onboard catering was also good. My only complaint is the inability to purchase tickets with a US credit card from their website.
AircraftBoeing 737-800
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteKarachi to Islamabad
Date FlownApril 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"hope this new airline succeeds"

(United Kingdom)

Trip Verified | Islamabad to Karachi. 11.30pm flight fully booked-had an aisle seat near the back. Pilot started to reverse from stand while passengers were still standing. Meal was served - a dinner which was not too bad and service was efficient. Aircraft was not new but clean -seats OK but not much leg room. Arrived on time, hope this new airline succeeds.
AircraftBoeing 737
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteIslamabad to Karachi
Date FlownFebruary 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"A very courteous welcome"

(United States)

Trip Verified | I was hesitant to fly this new airline, but gave it a try. Its website was easy to navigate but there were unresolved issues with credit card payment. Check-in was easy and staff were professional. A very courteous welcome at the aircraft door to every passenger. The all-female staff wore an elegant uniform. I had pre-reserved Seat 3F. I could tell from the cabin interior, its general upkeep and lighting that it was a new aircraft. The cabin was also very clean. Announcements, especially in English, were made in a very warm yet professional manner. Announcements from the cockpit were also nice. Food was average in quality, but enough in quantity. No complaints about it. They served a full dinner on a 9.25pm departure flight! Drinks arrived when I had finished the meal. It seems they finish serving meals first and then bring drink carts. A passenger in front of me got sick. Flight attendants repeatedly inquired about his well-being and asked if he needed any medication or special attention. Flight arrived on time. I hope SereneAir maintains its service standards in future.
AircraftBoeing 737-800
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteIslamabad to Karachi
Date FlownJanuary 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes