Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 10/10

    Delta Air Lines2990 Reviews

    Not Verified |   Thank you Delta, all was perfect. Cabin crew very professional and friendly. Seat comfort excellent. Entertainment system one of the best for the class. We'll be back! Read more
  • 1/10

    flydubai423 Reviews

    ✅ Trip Verified | I will never fly again with flydubai. In both flights the plane was so small meaning no place to sit properly and if you are unlucky and you neighbor is a bit big you will feel… Read more
  • 2/10

    Swiss Intl Air Lines1054 Reviews

    Not Verified | Having paid £2600 for premium economy plus an additional £106.40 for exit row seats on the Zurich to Singapore leg I found myself in a broken seat. The cabin crew tried the seat and they could not… Read more
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Latest Seat Reviews

  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 2/10

    Los Angeles LAX Airport430 Reviews

    ✅ Trip Verified | My family had a stopover in LAX a few weeks ago. My elderly father is disabled and also has a cognitive disability. We told a female LAX employee he can't walk on his own. She offered… Read more
  • 1/10

    Ho Chi Minh City Airport132 Reviews

    Not Verified | Staff were unhelpful and did not appreciate the loud hustle of people in booths harassing you to get a taxi or one of those 5g sims data packs. You ask them for anything not related to that… Read more
  • 4/10

    Hamad Doha Airport263 Reviews

    Not Verified | Stand arrivals seem to be the rule with uncomfortable bus rides. This time there was no dedicated bus for Business Class pax. The interior is so confusing and I struggle to find my way after several stops… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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