flydubai

Not Verified | I've never experienced such a budget flight internationally. It's like flying Ryanair. Extremely small and hard seats. No drinks on a 16h trip except 2 times a 100 ml water cup. No entertainment, no screens in the seats.

✅ Trip Verified | Flight was overbooked, had to wait to find out if i can fly or not. Inflight entertainment is 11 USD. Delayed and not impressed at all with them. Very poor and cheap.

Not Verified | I suggest not using Flydubai under any circumstances, the flying route from our destination to Dubai was canceled in their program, and we were promised a refund; we have now been pledged eight weeks by the customer service department that we would handle it escalate and get back to you -however, all empty promises. Flydubai does not care about customer service or is interested in keeping the promises they continuously commit to arranging.

Not Verified | We will never fly with them again. The plane on the Belgrade-Dubai route was delayed by 6 hours. We missed our scheduled flight to Phuket. Equally bad was our experience with Emirates, which took an unreasonably long time to organize the continuation of our journey. So our journey lasted instead of 15 hours, with a 4-hour break, a total 48 hours, during we suffered material damage that this company did not want to compensate us for. ​​​​​​​​​​

✅ Trip Verified | For the first time they checked our bags weight on the last gate to the bus, then to the airplane we purchased some stuff in the airport so weight is more for the bags. The staff is shouting on the people and on us asking to decrease the package and return what we buy. Very silly and stupid people and rude, really we are disappointed today will never travel by this airline again.

✅ Trip Verified | Flydubai used to be always the best option for me and my wife among the budget airlines. Where we use to get a convenient and quick service but now felt like it has been downgraded. As a budget airlines we don’t expect to get a premium service but always expecting to get at least a friendly and a professional behavior from staff but now that's also has been dropped massively. Only few staff are smiling and willing to help, and thanks for those staff who are willing to help and support.

✅ Trip Verified | I travelled with my wife and kid. Connecting flight was cancelled. They accommodated us in next flight after 18 hrs. So Our total layover in Dubai was increased to around 23hrs from 5hrs. Surprisingly they refused to give any lounge or stay arrangements. Their unprofessional staff was rude and they just denied everything by saying "you agreed to terms and conditions while booking". They just want money without giving any services.

✅ Trip Verified | 6:10 minutes long flight, they did not provide pillow and blanket, even tv screen not working. No seat comfort. Long time waiting in bus

Not Verified | Totally useless airline by all means, ground staff are so unreasonable and never helpful, onboard the aircraft I faced the rudest cabin staff ever. Seat was so uncomfortable, to pass time I bought a headset to watch TV or music, I got the headset one and a half hours after I asked for it. On top of this when I asked why the cabin crew answered in a very rude way, I was astonished how an airline would hire this kind of ill-mannered person.

✅ Trip Verified | I have taken different budget airlines throughout my whole life and I do understand that the budget airlines have to cut cost in some parts in order to offer passengers a low airfare, so I'm not expecting high quality service like the 5 star airlines such as Cathay Pacific Airways or Qatar Airways; however, I have never had such a deficient experience until I took Flydubai. I took Flydubai (legally Dubai Aviation Corporation) in February from Dubai to Bahrain. It was merely an hour flight in duration. To start off, the seating comfort in the economy level is probably among one of worst across the budget airlines. Seats can be torturing to the passengers because they are rather flimsy with minimal back and thigh support, but seats can be tilted backward to give you extra comfort, fortunately it was just an hour flight so it was short enough to allow me to stand up and leave the aircraft. Each seat has an touchscreen infotainment display and it offers an array of movies and flight information. This is definitely a bonus for budget airlines; however, I still give 2 stars out of 5 stars in inflight entertainment because the passenger next to me was not able to interact with the infotainment display because there was a touchscreen failure. There is no buttons or remote to control the display so it was a definitely a bummer for the passenger next to me. In addition to that, there is no service whatsoever for the economy class. Despite it was merely just an-hour flight, the flight attendants could hand out water to the passengers at least; however, we have received zero beverage from the airline, which is quite unacceptable. They airfare should not only just cover the journey and infotainment, but also basic beverages like water too! I am not expecting the airline offers soda drinks or meals/snacks, but they should offer at least a bottle of water to each passenger. The ride is generally smooth thanks to the comfort brought by the aircraft Boeing 737-800. The flight took off and landed on off, which definitely scores 5 out of 5. Last but not least, for USD$250 roundtrip, this airline is definitely not value for money considering there is no service at all on a 1-hour flight. I highly do not recommend flying with Flydubai to any passengers due to their little to zero cabin staff service and no offerings of basic beverages.