flydubai

Dubai to Beirut 8/08/2013. Flight supposed to depart at 8am but as we were about to take-off a medical emergency delayed the plane for almost 2 hours. Even though the flight attendants were apologetic the captain didn't bother once to speak to passengers or tell us what was going on. During the 2 hours delay we were left in the plane with no air-conditioning of any kind. Passengers began to get agitated and tempers frayed. Only after many passengers began to complain loudly that we were allowed to board buses to wait until the situation was dealt with. I have to admit that the flight attendants were professional and were doing their best to deal with a serious situation but shame on the captain for not once bothering to tell us what was being done. I will fly with them again since they offer good fares and connections but their pilots should be better trained.

CMB-DXB. As a Brit I had reservations about flying with a low cost airline for those of you reading this from Europe you will be aware what low cost actually means. The competitors such as EZY/RYR are awful and I was expecting a similar experience. The pre sales experience was not good however when I checked in at the airport the crew were lovely moving our pre booked seats to better locations on the aircraft. Check-in staff seemed strict with baggage rules thankfully we were under our baggage limits are paying only 40AED to purchase an extra 10KG! Anyway boarded the aircraft and it was amazing. Brand new Boeing mood lighting specious comfortable lovely crew brilliant service on time! Would recommend FlyDubai to anyone!

SKT-DXB-SKT. Flight to Dubai: FZ 338 20 May 05.45. Return to Sialkot: FZ 337 24 May 00.30. My overall my experience with Fly Dubai was great. Plane was very good but not spacious. Crew co-operative and friendly. Overall journey was very nice except couple of things as I mentioned before. They shouldn't apply charges for at least a cup of tea/coffee soft drink water etc. Would recommend if the seating was wider and there were no entertainment charges. Overall a nice journey with Fly Dubai.

The Ryanair of the Middle East. Last week flew KWI-DXB-MCT return. My knees have still not recovered from the totally inadequate legroom and seat pitch as well as the incredibly badly-designed Recaro seats which had Phillips-head screws mounted exactly where one's knees meet the seatbacks. The planes were clean and are not covered with tacky advertising but literally everything on board - even water - costs extra. The personnel onboard varies on the KWI-DXB leg the cabin attendants were extremely strict in their enforcement of seat-backs in the upright position for take-off whereas on other legs they were not really interested in coming out of the galley at all. One flight used a 737-800 without any entertainment system all others had the in-seat screens but except for the in-flight map everything else costs extra. Duty-free service is wildly overpriced. DXB airport's terminal 2 the "home" of FlyDubai has some of the filthiest restrooms I have seen. Never again.

We booked an indirect flight from Doha to Beirut and one stop in Dubai. Flight Doha to Dubai was delayed and they didn't inform us properly. FlyDubai manager confirmed that once we arrived in Dubai the second flight would be available as per our booking. Unfortunately our flight took off and we had to sleep with our child in Dubai airport for 8 hours. Definitely will not booked again.

Kathmandu-Dubai en route to JFK back and forth. I have nothing positive to say about the flight. The timing of the flight was changed 3 times. I had brought the ticket for a good transit time from Dubai which was changed making an 8 hour transit about 2 weeks prior to the flight. On arrival to the airport I was informed that the flight timing was again changed to the original time making me wait at Kathmandu Airport for another 4 hours for no reason. No prior information/emails or apologies were given. The cabin itself was too crowed with tiny seats crammed up in a small space. The air condition was not working and it was very hot and humid in the cabin with no help from the crew members on complaining regarding this problem. I was highly disappointed with Fly Dubai.

My Kathmandu-Dubai flight was originally booked for 18.45. This was changed about a week before departure to 21.55. The night before this was changed again to 14.35. On arrival at the airport there were plenty of passengers all ready to check in for the 14.35. No FD staff were present and we heard the flight was delayed until 18.45. At 3 the gate finally opened and we were told there never was a 14.35 flight and our travel agents must have made a mistake - even though the departure time on our boarding passes was 14.35! Flight eventually took off an hour late. In the 7 hours wait no-one from FD offered an apology an explanation or even a cup of tea. Cabin crew refused to give us complimentary food. I will not use this airline again.

Belgrade-Dubai-Muscat on 2 Nov 2012. At the time of checking-in / boarding in Belgrade I was informed that my booked flight Dubai-Muscat was cancelled and I got a boarding pass for a later flight which was not acceptable. Informed that flight was cancelled due to ‘economic reasons’ (not enough passengers?). E-mail from Flydubai informing about my options sent too late. Upon arrival to Dubai airport there was nothing I could do had to purchase a ticket to Muscat for the first available flight much more expensive of course. Flydubai is not a ‘low cost’ company at all if you add baggage drinks terrible conditions at Flydubai building at Dubai airport etc. + high risk of cancellation you get almost the same price as any other ‘normal’ company.

The negative reviews of FlyDubai must have been written by people who have never flown Ryanair. Flight from Kabul to Dubai was on time. Aircraft brand new. Legroom excellent. Staff charming. Choice of food limited expensive but tasty enough. Best of all you can buy alcohol - which after a long dry spell in Afghanistan is a treat - even on a breakfast-time flight!

Really disappointed! Flight from Kabul delayed by 6 hours and I missed connecting flight. Customer service at Dubai terminal 2 was non existent and I had to pay for new flight. I complained and they suggested I travel into Kabul to book with their agency. I made clear my company would not let me travel in Kabul due to the security risk. I received no reply after this. I will never travel with this company again and will find alternative airline even if the costs more.