flydubai

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 451 reviews
3/10
No Skytrax Rating
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7/10

"staff was courteous and welcoming"

(United Arab Emirates)

Not Verified | Nice atmosphere, friendly staff and excellent hospitality. The staff was courteous and welcoming, the food was good and hot and there are drinks to choose from. The lounges are good, the service provided was great and checking in is simple . Early landings and timely flights.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Yerevan
Date FlownNovember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
10/10

“plenty of room to stretch out”

(United Arab Emirates)

Not Verified | Business class-enjoyed a drink of champagne and some refreshments upon taking a seat and there's plenty of room to stretch out. Particularly on their trips from Dubai. An amazing collection of English-language movies spanning every possible genre.
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteDubai to Naples
Date FlownNovember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"barely managed the exchange"

(Czech Republic)

Trip Verified | Won't comment about services, it is low cost airline. But we bought single ticket from Flydubai Prague to Kathmandu with exchange in Dubai. There were 3 hours for exchange. They delayed the flight from Prague, then we barely managed the exchange because of bad organization on Dubai airport and we arrived in final destination without luggage. Doing Everest trek without your gear is impossible. Was not able to get any relevant information from the company. Finally we had spend a 2 days waiting for my backpack, ruined the schedule. From the part of flydubai there was no reaction, no excuse.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePrague to Kathmandu via Dubai
Date FlownOctober 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
2/10

“no clear standards”

(United Arab Emirates)

Trip Verified | There are no clear standards dealing with cabin luggage out of different stations. The staff (agent and station manager) in Dammam. For 1 extra kilo, they insisted I have to check in my cabin bag or pay extra.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDammam to Dubai
Date FlownNovember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
7/10

“kind and attentive”

(United Arab Emirates)

Not Verified | The personnel made us extremely welcome and was quite professional, kind and attentive to the travellers. For me, selecting my extra legroom seat in economy is definitely worth the extra money. The flights were on time except for a short delay with transfer passengers in Dubai and the crew were efficient, friendly and polite. I rating them five stars. Most surely we will book again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Prague
Date FlownOctober 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
2/10

"Totally a bad experience"

(United Arab Emirates)

Not Verified | Very poor plane access, completely overpriced vs the value of the trip. Simply not good, the poor experience start with the crowded and low service terminal, the long wait, the long drive by the bus to the plane while over packed. Totally a bad experience
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDubai to Doha
Date FlownNovember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
3/10

"found our bag completely broken"

(Italy)

Trip Verified | It was the first time for me and my husband to fly with this company and it will surely be the last. First of all it was not possible to charge any device on the plane and the screen was inactive. Luckily the crew has been so nice to all passengers, also entertaining us all with kindness and support. But the worst has been about luggage. We never had a problem in the past but with Flydubai we found our bag completely broken! And we had to buy a new one in Dubai to continue our itinerary. Here attached the photo of the damage and the receipt of the new luggage. Hopefully they will reimburse us at least the bag.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteMilan Bergamo to Dubai
Date FlownOctober 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

“Happy with the services received”

(United Arab Emirates)

Not Verified | Happy with the services received. The food was ok. Vegetarian was my choice. The in-flight entertainment which featured movies in a number of regional Indian languages was the best part. The restroom was clean. Suggested!
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDubai to Kochi
Date FlownOctober 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
4/10

"probably not use again"

(United States)

Trip Verified | Flight was ok. Only 15 mins late. But no free water or drink that is ridiculous for what I paid. Staff was not overly friendly or welcoming. Would probably not use again as there are much cheaper options.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteColombo to Male
Date FlownOctober 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
10/10

“personnel friendly and accommodating”

(Iran)

Trip Verified | It has been a while since my last flight on FlyDubai. My father in the Business class had a leg injury. Business class has always been his Just Love Flying with Flydubai service. The personnel was friendly and accommodating. The cuisine tastes good as well. Though it was nothing unique, what would you need for an overnight flight? All in all a quiet and quick flight.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMashad to Dubai
Date FlownSeptember 2024
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes