Hamad Doha Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 187 reviews
6/10
5 star Skytrax Rating
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8/10

" most comfortable airport"

(France)

Trip Verified | Hamad International Airport is certainly one of the most comfortable airport in the Persian gulf. I did fly many times with Qatar also because transit in this airport is very comfortable. Very good seats, excellent duty free, good smoking areas. Wifi service is good but the system to log in is quite annoying.
Experience At AirportTransit
Date VisitJuly 2019
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"Horribly over priced"

(Australia)

Not Verified | Horribly over priced, the most expensive airport I have been at. Rude staff and limited food options. Wifi hardly works and takes too long to log in. Really makes you not want to fly Qatar air just to avoid a stop over here.
Experience At AirportTransit
Date VisitAugust 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"overall a boring airport"

(United Kingdom)

Trip Verified | Overall the airport is over-sized for the traffic being handled. Only Qatar Airways and a few airlines fly there, since the embargo. There is a "deserted airport" feeling. Luxury shops everywhere. Limited choice of food. Very poor wifi connection. The big plus of this empty airport is the silence. Perfect for taking a nap in between connections. Not up to the standards of Asian airports, overall a boring airport.
Experience At AirportTransit
Date VisitJuly 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
7/10

"very high ceilings and imposing corridors"

(United Kingdom)

Not Verified | I spent 7 hours between flights at the airport. The transfer was easy. There was not the usual frantic rush at the security check. This is an airport terminal of very high ceilings and imposing corridors — color and lighting were dull and dispiriting to me. Lots of shops. Gates are spaced at considerable distances, connected by moving walkways. Information boards listing flight departures and gates would benefit from a makeover to make them reader friendly. It is crammed with small letters and changes far too quickly to locate your flight. The bathrooms were clean though I found the presence of attendants in and around the toilets and washrooms uncomfortable. These helpers made sure the toilet and sinks were spic and span immediately before and immediately after I used them. There is free WI-FI but it is so poor and regularly disconnects.
Experience At AirportTransit
Date VisitJune 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"Staff are unfriendly"

(Germany)

Not Verified | Hamad International Airport: WiFi blocks messenger services. No bridges but buses and stairways. Staff are unfriendly and do not speak English.
Experience At AirportArrival and Departure
Date VisitJune 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
no
10/10

"immensely grateful to the staff"

(Australia)

Trip Verified | I was transiting through Doha on my way to Europe, and forgot my wrist watch on one of the security check points. Within a week or so, watch has been found and shipped to my destination! I am immensely grateful to the staff at both Hamad Airport and Qatar Airways!
Experience At AirportTransit
Date VisitJune 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Food Beverages N/A
Airport Staff 12345
yes
8/10

"good facilities and spotlessly clean"

(New Zealand)

Trip Verified | A well organised, easy to navigate, well signposted airport with good facilities and spotlessly clean. The Business Class lounge is attractive, large with multiple seating areas, great showers and bathrooms with helpful courteous staff. However the quality and variety of food is only average but a good selection of non alcoholic drinks is on offer. The only negative to this airport is the rather arrogant and surly demenour of the staff at passport control as if they are doing us the greatest of favours in allowing us into their country! A smile and word of welcome would not go astray.
Experience At AirportArrival and Departure
Date VisitJune 2019
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
9/10

"staff were very attentive"

(India)

Trip Verified | While going onboard to Stockholm, we stopped over at Doha Hamad airport. This airport was one of the best managed, low noise, kid friendly airports. For transit passengers, the airport layout is friendly and not very intimidating. Food options - good set of options in food from Japanese to Kebabs to Italian option available. Food is bit pricey and hence check the prices before ordering. Children areas - lot of child friendly areas and dinosaur/toys replica across the airport. Flight status - many boards available to check the status. They don't really announce the flights hence please check with nearest board. Shopping - duty free was reasonably priced. Even during Ramadan, staff were very attentive.
Experience At AirportArrival and Departure
Date VisitMay 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
5/10

"Family friendly"

(Singapore)

Trip Verified | Huge airport, a lot of shops and dining options. Very big duty free shop. Not enough lounges and existing ones are too small. People getting turned away because the lounge is too full. Free WiFi but it’s probably the worst public WiFi I’ve encountered. Extremely slow when connected and the connection keeps dropping. Family friendly with plenty of stuff to keep the little ones occupied like play areas, family rooms, quiet rooms, TV lounge etc.
Experience At AirportTransit
Date VisitMay 2019
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
yes
8/10

"a very nice airport"

(Switzerland)

Trip Verified | Doha Hamad International airport is one of the best places to spend a transfer. Is one of the best airport only the wifi did not work for me. But it is a very nice airport I can understand very well why it has 5 stars, even if there are small problems.
Experience At AirportTransit
Date VisitApril 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes