Hamad Doha Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 284 reviews
6/10
5 star Skytrax Rating
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10/10

"I enjoyed it so much"

(Egypt)

Trip Verified | I came from Bangkok to Doha and transited for 8 hrs, and then to my homeland Cairo. I was frustrated to stay that long transit time but once i stayed there I enjoyed it so much. The internet coverage and speed is awesome. Perfect atmosphere, perfect cleaning, perfect toilets. Unforgettable experience. Thanks to each and everyone who participated at this huge well maintained entity.
Experience At AirportTransit
Date VisitJanuary 2025
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
1/10

"eGate is not working properly"

(United Arab Emirates)

Not Verified | This is my second time in Qatar, and the eGate is not working properly. The immigration lane is frustrating, it took 1.5 hours just to reach the counter.
Experience At AirportArrival Only
Date VisitFebruary 2025
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Signs 12345
no
10/10

“Thank you for all the hard work”

(United Kingdom)

Not Verified | Arrived at the airport and one of the customer service agents was very helpful. He helped me with picking up my luggage, connecting to WiFi, and was very friendly. His name was Houssem. Thank you so much for all the hard work.
Experience At AirportArrival Only
Date VisitJanuary 2025
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"Quiet room actually very loud"

(France)

Not Verified | Quiet room with reclining chairs are actually very loud since we get very loud announcements on microphones (personal announcements, gate announcements for boarding etc).
Experience At AirportTransit
Date VisitDecember 2024
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
5/10

"does not have uber or a 24 hour metro"

(Netherlands)

Trip Verified | Leaving the airport is a painful process. Waiting times for a taxi is unacceptable, while there is a metro line, this is not in use 24 hours. How can it be that a prestigious airport like this does not have uber or a 24 hour metro line.
Experience At AirportArrival Only
Date VisitNovember 2024
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
2/10

"a crowded bus to the terminal"

(United States)

Flying from Cape Town to Dublin to attend a conference (and later return to Chicago from there). I was looking forward to my first chance to check out Hamad Doha Airport. Qatar Airways was fine, except we arrived late in Doha. We had to take a crowded bus to the terminal, and it took over a half hour. There were traffic jams on the tarmac. I then had to run a long way through jammed concourses and just made my connection to Dublin. On the way, I saw crowds of people, a bunch of luxury stores and chain eateries, and some trees and plantings in one area. Color me unimpressed.
Experience At AirportTransit
Date VisitJune 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Signs 12345
no
9/10

"Love this airport"

(Singapore)

Trip Verified | Love this airport but can someone explain the logic of having to throw water away that has just been given on an incoming flight. Doesn’t make sense!
Experience At AirportTransit
Date VisitOctober 2024
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

"No storage lockers"

(Ireland)

Not Verified | No storage lockers, actually there are but disabled due to health and safety concerns. There is no option to leave your backpack or cabin luggage if you want to hop for quick tour of the city due to long layover. Food venues are poor in variety of choice and amount of places. e.g. coffee and pastries are everywhere same - no variety. Quiet places are next to the family place so you have a toddler with temper tantrums next to you while trying to take nap or sleep. Good: On-site gym with treadmill and pool. But not available 24/7. Power sockets are made to be compatible with every plug so you don't need adapters! Something every other airport should follow!
Experience At AirportTransit
Date VisitOctober 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
3/10

“bus gates has become too frequent”

(Germany)

Trip Verified | Doha Airport has gone from ok to unacceptable since it’s opening in 2014. While bus gate arrivals/departures were the exception then, it has become too frequent in recent years. I am flying through Doha about 6 times a year, more than half of my flights in 2023 were remote bus transfers. The departures via bus gate are particularly stressful with very limited seating, unorganized boarding and stressed gate agents. The picture shows my latest bus gate departure with crowded areas and inadequate seating.
Experience At AirportArrival and Departure
Date VisitAugust 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Wifi Connectivity 12345
Airport Staff 12345
no
9/10

"you will not get bored"

(Malaysia)

Trip Verified | Transit in this airport both inbound and outbound. The transit time of 3 hours was not enough to experience this enormous-sized airport with a lot of offerings and facilities such shopping mall, indoor gardens, etc. Not the best airport if one is just transferring from one flight to another because it takes time and energy to find toilets, prayer rooms, and gates. But the best for long transit as you will not get bored. This airport lacks free shower facilities.
Experience At AirportArrival and Departure
Date VisitSeptember 2024
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes