Hamad Doha Airport

Not Verified | Quiet room with reclining chairs are actually very loud since we get very loud announcements on microphones (personal announcements, gate announcements for boarding etc).

✅ Trip Verified | Leaving the airport is a painful process. Waiting times for a taxi is unacceptable, while there is a metro line, this is not in use 24 hours. How can it be that a prestigious airport like this does not have uber or a 24 hour metro line.

Flying from Cape Town to Dublin to attend a conference (and later return to Chicago from there). I was looking forward to my first chance to check out Hamad Doha Airport. Qatar Airways was fine, except we arrived late in Doha. We had to take a crowded bus to the terminal, and it took over a half hour. There were traffic jams on the tarmac. I then had to run a long way through jammed concourses and just made my connection to Dublin. On the way, I saw crowds of people, a bunch of luxury stores and chain eateries, and some trees and plantings in one area. Color me unimpressed.

✅ Trip Verified | Love this airport but can someone explain the logic of having to throw water away that has just been given on an incoming flight. Doesn’t make sense!

Not Verified | No storage lockers, actually there are but disabled due to health and safety concerns. There is no option to leave your backpack or cabin luggage if you want to hop for quick tour of the city due to long layover. Food venues are poor in variety of choice and amount of places. e.g. coffee and pastries are everywhere same - no variety. Quiet places are next to the family place so you have a toddler with temper tantrums next to you while trying to take nap or sleep. Good: On-site gym with treadmill and pool. But not available 24/7. Power sockets are made to be compatible with every plug so you don't need adapters! Something every other airport should follow!

✅ Trip Verified | Doha Airport has gone from ok to unacceptable since it’s opening in 2014. While bus gate arrivals/departures were the exception then, it has become too frequent in recent years. I am flying through Doha about 6 times a year, more than half of my flights in 2023 were remote bus transfers. The departures via bus gate are particularly stressful with very limited seating, unorganized boarding and stressed gate agents. The picture shows my latest bus gate departure with crowded areas and inadequate seating.

✅ Trip Verified | Transit in this airport both inbound and outbound. The transit time of 3 hours was not enough to experience this enormous-sized airport with a lot of offerings and facilities such shopping mall, indoor gardens, etc. Not the best airport if one is just transferring from one flight to another because it takes time and energy to find toilets, prayer rooms, and gates. But the best for long transit as you will not get bored. This airport lacks free shower facilities.

✅ Trip Verified | Airport is lovely but extremely poorly organized. Traveling from Nairobi to Dallas. Nairobi to Qatar leg was a Boeing 777 jet/300 with 300+ passengers. Had a two-hour layover but barely made our flight. Plane stopped on tarmac and made us wait 20 minutes to pull up a staircase and arrange buses. Bus loading was chaotic. Bus drove five minutes to offload site. When we got into the terminal, there were several rows of carryon luggage scanners, each marked with a specific gate for the B terminal. We needed to go to the C terminal so we asked a staffer who directed us to pass these scanners. When we followed that direction, a different staffer directed us back to the B terminal scanners. Waited 30 minutes in the scanner line. They scanned our carryon and said we were okay to proceed. Next, we went into the main terminal where there were two signs giving different directions to the C terminal. One was up an escalator; one continued on the floor. When we finally found our gate, there was a long line for a second scanner for our carryon luggage. My wife had bought water in the terminal, which they forced her to discard. We had also brought ugali flour for a Kenyan friend, which they took from us, though it had passed the scanner at the airport earlier and twice in Nairobi. We did not have time to use the restroom even during our two-hour layover. They also checked out passport and boarding pass four times in the process. The scanning should be once. The passport check should be no more than twice. Signage should be accurate.

✅ Trip Verified |   HIA never disappoints you in arrival and departure; one of the best, cleanest and most family-friendly airports in the world. Process is very smooth at arrival and departure with special lanes for residents and with plenty of counters and e-gates as well as lounges and shopping options. Always great to see the bear on the way out and when back to Doha

Not Verified | Impressive architecturally and if you like high end shops but the immigration facilities and staff were poor. Very long queues without enough staff to process the tourist immigration. Lots of booths but few occupied. Abrupt staff, and very slow processing leading to a 1.5 hour wait.