Hamad Doha Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 208 reviews
6/10
5 star Skytrax Rating
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10/10

"Duty-Free shops are aplenty and very enticing"

(United States)

Trip Verified | The Hamad International Airport has all the amenities of a world-class airport. The Duty-Free shops are aplenty and very enticing. This is a great place to shop for jewelries.
Experience At AirportDeparture Only
Date VisitSeptember 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"Very clean airport"

(Canada)

Trip Verified | Very clean airport, and it's really huge. I had to walk a lot to my gate. There used to be water refueling stations here and there, but they are closed due to COVID. So I had to buy water bottles frequently during my lengthy stay. The cool thing about this airport is that it has quiet rooms for families and individuals to sleep in, free of cost. It also provides a designated kids zone and prayer zone.
Experience At AirportTransit
Date VisitMay 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"not have the gate information available"

(United States)

Trip Verified | Great airport but it is strange that Information Screens for transit did not have the gate information available. Passengers have to wait until the gate information is provided. Passengers with flight from Doha to Chicago had to wait beyond the x-ray area since the chairs were not enough at the gate.
Experience At AirportTransit
Date VisitJune 2021
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
4/10

"What a rip off"

(United Kingdom)

Trip Verified | I get that it is a impressive airport. That it was a clean place to be. That they had lots of fancy stores selling things at same prices as in the high street. But I was irked that they threw away the bottle of water I had with me. Leaving me with nothing to drink for the 3 hours transit I had since they sealed off all the water fountains due to 'covid'. Forcing you to spend money at eye-watering prices in duty free for even a small can of water. $6 for a bottle of water. What a rip off. How can you profit from something as basic as water. Show consideration for people and at least provide water dispensers around the terminal.
Experience At AirportTransit
Date VisitDecember 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
10/10

"staff were very friendly and helpful"

(Hong Kong)

Trip Verified | Excellent experience, the staff were very friendly and helpful. Thanks to them I managed to board my flight and settle last minute administrative due diligence.
Experience At AirportDeparture Only
Date VisitDecember 2020
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"One of the most organised airports"

(Iraq)

Trip Verified | One of the most organised airports, very clean and many helpful workers and staff working there. The facilities like benches, seats, food and prayer room etc.. were very good.
Experience At AirportTransit
Date VisitSeptember 2020
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"very good airport"

(Chile)

Not Verified | Great airport. Nice ambience. Spacious terminal and variety of shops. Hygienic. Security near immigration was very rude. Should improve on mannerism. Also immigration staff needs to be more professional. Other than that, very good airport.
Experience At AirportDeparture Only
Date VisitMay 2019
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"very pleasant experience at this airport"

(Malaysia)

Trip Verified | It's a very great airport, the security was smooth. During the off-peak time, they allowed us to use the first/business class security check zone to reduce queue time (since they have numerous scanner). The signboards are clear and easy to follow. During March, the we are facing the pandemic of COVID-19, they provide us with a lot of hand sanitizers which I find it very useful. Another thing to consider is the boarding experience is not that good for me because the aircraft was located very far from the boarding gate making us ride the shuttle bus. However, they didn't consider the social distancing and just let us be fully packed in the shuttle bus, it's quite scary actually. Overall, I had a very pleasant experience transiting at this airport.
Experience At AirportTransit
Date VisitMarch 2020
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages N/A
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"This reminds me of the 80's"

(Greece)

Not Verified | General is a modern airport. They try to follow the rules that Changi in Singapore create. But they are far from this. My flight was from Doha to Athens, of course with Qatar Airways in which I'm silver member. The aircraft was parked in the cargo area of the airport, between millions of parcels and needed 24 minutes by bus to go there! This reminds me of the 80's. The wifi in this airport is a joke, yes a joke.
Experience At AirportTransit
Date VisitMarch 2020
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"not the pinnacle of excellence"

(Romania)

Not Verified | I frequent Hamad International on a fairly regular basis, travelling long haul between Australia and Europe, so in all cases, it is a transit hub for me, as I connect onward once reaching Doha. The airport itself has quality finishing and the attention to detail has not been spared, including the toilets, which are numerous and all have a permanent staff member keeping them clean. For me, the biggest let down is always going through transit and the requirement to again go through a full security screening process when you have just come off a flight and are not exiting. Sometimes the queue is huge. Also, the food-court has a good range of food, but compared to other airports it is actually quite small and seating is limited. You get people who don't eat anything but use it as a place to sit and wait for flights, which is annoying. The Business lounges are well equipped but are often so full I don't use them. The WiFi is also a pain not only to connect, but in terms of speed, but maybe to be expected with thousands using it. Those things aside, getting around is easy, with travellators along the floors, the mono-rail and numerous golf carts if you need a ride and I never have a problem finding seating outside the departure gates. Staff are generally very helpful. Overall a great airport, but for me not the pinnacle of excellence.
Experience At AirportArrival and Departure
Date VisitFebruary 2020
Type Of TravellerBusiness
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes