✅ Trip Verified
| I booked with Delta through hotwire. I had never used Delta before but it was the only airline that didn't have a 6am return flight. I was traveling with my boyfriend and 3 yr old son. First, I booked the flight and car. All the funds were pending. When it actually charged my card, I noticed it was 1 plane ticket less. I thought maybe they changed something due to my son's age, cool. So I questioned whether he would be allowed a carryon or not. The website says its based on price. Seeing as to how I wasn't sure what happened with the ticket prices, I figured I'd call to find out. I spent 9 HOURS to ask this simple question. 5 hours on hold waiting for someone to answer before I gave up, and 4 hours trying to use the online chat. Finally, I got someone, gave them the ticket number (which I figured they would say something if they missed the charge), they said yes to the carry on. Then we get to the airport. We're carrying our bags, a carseat, a stroller and a child. We were rushed through everything as if we were an inconvenience (ok whatever). We get to the gate and wait. Then our flight was delayed due to a mechanical issue with the a/c. For 2+ hours. We missed our connecting flight in Atlanta. At this point I'm stressed, but think "better safe than sorry, things happen". Flight back: again, rushed through security. Get to the gate. Wait. Another delay. Mechanical issue with the a/c unit. What are the chances? Again, waiting hours to get on the plane and missing our connecting flight home. Here's the kicker, it was the last flight from Minneapolis to Milwaukee that day so we were not getting home. They searched for options and said we can maybe get you on tomorrow but all of tomorrow's flights are booked up so we'll put you on standby and hopefully you get something. They put us in a hotel in Minneapolis for the night. I had thrown away a bunch of stuff that I didn't think we needed anymore; toothbrushes, toothpaste, trial sizes of deodorant, all of the toiletries. So we had none of that. Ok now we go to the airport again to see if we can get on a plane. They luckily said yes, gave us tickets. We wait. They announce the flight was overbooked and offered $400 for someone to take a later flight. No one took it. Eventually they landed on $600 and someone gave in. $600? I got a $50 hotel room to wait an entire day. Moving on, we go to board and they gave each of us separate seats. I asked if there was a way my 3yr old could sit by either myself or my boyfriend and they said I could figure it out myself. Finally, an attendant on the plane helped me switch seats with another rider so my toddler didn't have to sit with a stranger. We got home and I was just relieved to have it all over with. Then I check my bank account 5 days later and Delta charged me another $438.40!