✅ Trip Verified
| When I am writing this review about my trip with Delta, I have to use my cell phone data (the hotel's wifi doesn't work). Let start with my ticket: it's a round-trip ticket from Binghampton to New Orleans and versa. The flight from Binghamton --> New Orleans was 5:30 PM to 11:30 PM on Oct-5 Then, this was how it happened. My first flight was delayed for 1h30min, and of course, I missed my connecting flight. I have to stay in a hotel overnight in Detroit. I don't have much time with my family this trip, and now I have to spend 1 night in the middle of nowhere. I was really mad with them, they gave me a voucher $100, and at least I felt they care about my feeling. At that point, I can rate them 4 stars. The flight was delayed, but the reaction was good. The flight from New Orleans --> Binghamton was 5:30 PM to 11:30 PM on Oct-10. Again, the first flight was delayed for "2 hours". And again, I have to stay in Detroit 1 more night. I can't imagine how my trip 5 days with 4 days with my family turned into 6 days with 3 days at home. I contacted them about my issue, now the attitude was changed, they thought that they gave me $100 voucher and it's done. I deserve to have the delay one more time "on the same trip". They sent me to a hotel name Travelodge, it's a very very bad hotel. I arrived at the hotel at 11:30PM and hadn't had dinner yet. I was thirsty and need some water. Since I don't have cash with me so I ask the help desk at the hotel for some water. After I said I don't have cash, she told me to drink water in the bathroom, "it's OK!". Now the wifi doesn't work, but I have to write this because I am really mad now. The lesson is: you may have a fault, but the way you fix it is more important. For the person who thought that $100 voucher is big, and it's ok to wait 2 nights for 2 delays on the same trip, I'm ashamed of you, you are so cheap! Thanks "Delay" Airline for a wonderful flight!