| We are elderly and I use a cane. I have been diagnosed with severe degenerative disk disease and cannot walk very far at a time. We set out from a domestic terminal at one end of the airport to the international terminal. We had our suitcases in a cart and kept asking employees which way to go. When we reached the end of the building, I asked a group of chatting employees how to reach the international terminal for our flight to Singapore. The female of the group said to go outside and walk about ten minutes and we would be there. She could see my cane, there is no doubt we are elderly and that my husband was pushing a large cart of four suitcases. I asked if that was the only way since it was raining outside and she smiled and said yes. She gave us no indication that there are shuttle buses for travelers so we started walking. It might be 10 minutes for a young person, but it took us at least 30 minutes. Time was not a problem, exhaustion was. We finally made it to the international terminal where there are very few seats...maybe one per 50 passengers. Our airline counter was not yet open so we stood and waited as seats became available. After a couple of hours, I needed to find a restroom which was a very long walk from where we were. No seats and no restrooms. Once we checked in, we were told that it was a very long way to our gate. That was an understatement. Our airline, Singapore Airlines, was the last gate at the farthest end of that terminal. We walked and rested and walked and rested. We were passed up by many carts carrying people. How are you supposed to get a cart? I had asked before we flew if we could get them and was told you just had to happen upon them. We never did, but others sure did. Later I realized that many people waited at the plane upon exiting and the carts were brought to them yet I was told this could not be done for us. The capper to all of this was when we were finally allowed to board, we were taken out into the rain and very strong wind to a bus, from the bus, we climbed stairs onto our plane. I felt like I was back in primitive 1970s Iran. Upon our return, we had a very tight connection and had to get from the international terminal to a domestic terminal. The first employee I saw when we deplaned was a nice man who handed us two orange express connection passes. We took those and rushed for our baggage so we could go thru customs before boarding a domestic flight. We thought those passes would help, but they served no purpose whatsoever. We went to the back of the line just like everyone else. They would have signs directing us to the express connection lines, but they were no faster than regular lines. At least this time I found a kind employee who told us there were shuttle buses we could take to the domestic terminal. That was very helpful, but we rushed as fast as we could and were told there was no way we could make our flight. We will never go thru LAX again. Why no help for disabled travelers? Why do you have to go outside to another terminal? Visit Changi airport in Singapore to see a truly amazing airport. They have lounges you can sleep on, free foot massage machines, clean restrooms, lots of seating, helpful employees and even a nature walk. Even the tiny airport in Dunedin, NZ, is better organized and cleaner than LAX. LAX is crowded, dirty and poorly planned. I consider it the slum of airports and I've seen some pretty pathetic ones in the Middle East.