Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 2/10

    Swiss Intl Air Lines1054 Reviews

    Not Verified | Having paid £2600 for premium economy plus an additional £106.40 for exit row seats on the Zurich to Singapore leg I found myself in a broken seat. The cabin crew tried the seat and they could not… Read more
  • 1/10

    LATAM Airlines477 Reviews

    ✅ Trip Verified | On April 20 we were supposed to have a flight from Santiago to São Paulo by LATAM, we were three passengers with two small dogs. At the airport check-in counter, the LATAM staff told us that… Read more
  • 2/10

    Air India1322 Reviews

    Not Verified | I will not fly Air India. Both legs of my flight had no in flight entertainment, so 15 hours each way. My big issue is how they charge for bags being over weight. They generously give free… Read more
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Latest Seat Reviews

  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 10/10

    Lanzarote Arrecife Airport57 Reviews

    Not Verified | Myself and my wife were on our first visit to Lanzarote and my first time as an assisted passenger. The team who took care of us were excellent friendly and so helpful. This made our holiday so… Read more
  • 1/10

    San Francisco Airport169 Reviews

    ✅ Trip Verified | This the worst transition flight I have ever had. Every single worker was absolutely disrespectful and rude. Did not help or direct us in the right direction. If I had the choice I would never come… Read more
  • 4/10

    Singapore Changi Airport442 Reviews

    ✅ Trip Verified | The airport was hot and I felt uncomfortable at times. Staff seem distracted at best with most of them more interested in their phones than in customers. Worst of all, due to the fact that they… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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