Air India

Seat Reviews

3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 578 reviews
6/10
3 star Skytrax Rating
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2/10

Air India customer review

Review by (Australia) 22nd March 2015

The seats were dirty and torn there was no inflight entertainment the food served was a disgrace and not eaten by anyone near me. The pockets for magazines etc facing me were all torn away and hanging by a thread. The plane was an hour and half late never any apology or explanation - just accept this is the way it is. Finally the crew were surly disinterested and impolite.
Aircraft TypeAIRBUS A319
Seat Layout3x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

Air India customer review

Review by (Germany) 25th April 2013

It was a bulkhead seat (17H on 777-300ER) right behind the business class cabin. Seat recline is ok and legroom is good. The seat width however was horrible. First reduced due to the tray table in armrest on top of that the remote for entertainment console is also placed in armrest and the holder pokes about an inch into the seat. Uncomfortable to get in or out of the seat and nearly impossible to reposition yourself without getting out if you are slightly on the heavier side. Better for people who feel comfortable in 16 inch seat width. The entertainment screen is folded on a swiveling arm which folds behind your feet. It was quite hard to move it into position (joints were hard) and amazingly the joint which is supposed to holed the screen upright was super smooth! At initial deployment of the screen I had just started watching something with my legs crossed over each other and the screen fell (swiveled on a horizontal axis at the bottom side of the screen) and hit my shin quite hard. For the rest of the flight I was rubbing my shin (and keeping the blanket folded many times on my leg to prevent any further injury due to the screen). I forgot to mention that the controls in the remote which was poking my thigh did not function. Not just on my seat at least 6 more seats around me had the same issue. Thankfully the touchscreen menu on the personal screen was working which enabled me to watch a movie (not much more as the system response was very sluggish and music browse menu quite user unfriendly to use satisfactorily).
Aircraft TypeBOEING 777-300
Seat Layout3x3x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

Air India customer review

Review by (United States) 5th April 2011

The personal monitors were out of service on both my wife's and mine on the way out. On the way back the monitor's front screen was cracked and mine was not working. We were seated on the "exit" row and could not see the front main screen as it very fuzzy and working intermittently.
Aircraft TypeBoeing 777ER
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

Air India customer review

Review by (United States) 5th April 2011

The personal monitors were out of service on both my wife's and mine on the way out. On the way back the monitor's front screen was cracked and mine was not working. We were seated on the "exit" row and could not see the front main screen as it very fuzzy and working intermittently.
Aircraft TypeBoeing 777ER
Seat Layout3x4x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
7/10

Air India customer review

Review by (United States) 13th January 2009

Relatively new 777-200LR. The seats were comfortable for most of the flight but towards the end of the 15 hour flight they got a little stiff. The recline was ok. Another 1-2 inches of recline would've been great. I'm 6'2" tall and found the legroom to be adequate. Not great but adequate. The aisle seat would be the best bet for tall people. The middle and window seats had some footspace taken away because there was a box mounted beneath the seat in front of the passenger.
Aircraft TypeB777-200ER
Seat Layout3x3x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
7/10

Air India customer review

Review by (United States) 13th January 2009

Relatively new 777-200LR. The seats were comfortable for most of the flight but towards the end of the 15 hour flight they got a little stiff. The recline was ok. Another 1-2 inches of recline would've been great. I'm 6'2" tall and found the legroom to be adequate. Not great but adequate. The aisle seat would be the best bet for tall people. The middle and window seats had some footspace taken away because there was a box mounted beneath the seat in front of the passenger.
Aircraft TypeB777-200ER
Seat Layout3x3x3
Cabin FlownEconomy
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes