LOT Polish Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 11 reviews
6/10
3 star Skytrax Rating
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8/10

"everything that is needed"

(Germany)

Trip Verified | The HON Lounge is within the business class lounge and accessible to HON Circle members and Star alliance gold customers (when flying on an eligible airline). The lounge is quite small but has everything that is needed. Fast Wifi. Food offering is quite good (Do&Co), fresh juices, soft drinks and alcoholic drinks.The lounge offers a shower with disposable towels (only one shower which is very small, but better than nothing). Restrooms are within the business class lounge, but more toilets would be better. There also is a spa with free treatments (never used them, though). Rest area Deduction of points: No windows the HON section of the lounge. Restroom situation - General cleanliness (removal of used dishes).
Lounge NamePolonez - HON Lounge
AirportWarsaw Chopin Airport
Type Of LoungeFrequent Flyer
Date VisitMay 2018
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"Staff in lounge is very helpful"

(Poland)

Trip Verified | Elite lounge is a small part located inside Polonez lounge designed for Gold members and Business travelling outside of Europe. Lounge has dining, seating, working and resting areas with very comfortable seats, sofas and beds. Catering in this lounge in on highest level with bread, meat, choice of cheeses, tuna, salmon etc. There are a few hot dishes to choose with soups and second dishes (sometimes with special polish taste). Also bar and fridge is well equipped. Very nice and interesting thing is free massage service for people staying at the lounge, but I never use it, so I have no opinion about it. Also I have no opinion about Wifi because I never used lounge one. Staff in the lounge is very helpful and friendly and lounge is clean. Only one disadvantage there are no showers inside the lounge.
Lounge NamePolonez Elite Lounge
AirportWarsaw Chopin Airport
Type Of LoungeMembers
Date VisitMarch 2018
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
yes
8/10

"variety of alcoholic drinks"

(China)

Verified Review | The lounge is very large. Because it is near Halloween, the lounge layout of various types of pumpkin mas , very atmosphere. There are a variety of alcoholic drinks and various types of carbonated drinks, although the hot food is not very rich. The staff inside the lounge is very active, at any time will take away the garbage on the desktop, the lounge allows passengers to wait for boarding time, get a good rest, very good
AirportWarsaw Chopin Airport
Type Of LoungeFrequent Flyer
Date VisitOctober 2017
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"spacious and extremely comfortable"

(Portugal)

Verified Review | Elite Plus Lounge in Warsaw is very good for Business Class. Not the LOT lounge but the one they have inside for Horn Circle and Start Alliance Cards. Now the food is amazing, the fresh food, the wine selections. The desert selection I end up taking a cognac with 2 after height, but they even have and made biscuits. Selection of magazines is only in Polish …. Can be better also … But the sofas, the service, they have a chef serving and checking all the food. The lounge is not big, but is spacious and extremely comfortable. Highly recommend a stop there. If you have one of those gold cards.
Lounge NameElite
AirportWarsaw Chopin Airport
Type Of LoungeBusiness Class
Date VisitJune 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"best lounge in Warsaw Airport"

(Poland)

Verified Review | One of the nicest lounges I visited. Lounge is divided on many parts, with two kitchens offering extensive selection of hot and cold food, and drinks. Free wifi, ipads for rent. Part of it is Elite Lounge, for Star Alliance Gold has restaurant like menu, little spa, business center. Definitely the best lounge in Warsaw Airport.
AirportWarsaw Chopin Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"good choice of t drinks"

(United Kingdom)

Lounge is nicely designed with some sofas and bar seating. In peak time can be so busy it is hard to find a space available. Internet access using WAW airport wifi. Good choice of soft drinks, hot beverages, wine and spirits. Food offers snacks, salads, soup, cheese, fruits and dessert. Friendly staff.
AirportWarsaw Chopin Airport
Type Of LoungeBusiness Class
Date VisitDecember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Awful. Why bother"

(Poland)

Awful. Why bother. The Lufthansa lounge 50 m is excellent. Why does LOT bother using this tired old lounge from Korean air where the choice of beverages is poor and the food frankly dreadful.
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lounge is an excellent addition"

(United States)

The new LOT/ Star Alliance lounge is an excellent addition. Signage to the lounge can be a little confusing as one can end up in the “old” lounge on the main level. However after locating the lounge upstairs one is greeted in a very modern and open (no ceiling) environment with GOOD natural light. The lounge is not very large but IS comfortable. Free Wi-Fi is available not always available at many airport lounges.
AirportWarsaw Chopin Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"nice small lounge"

(Turkey)

After passport & security control was difficult to find the right lounge - found the Polonez lounge after a while running around the airport. Nice small lounge in warm colours poor food and beverage assortment only some cold cuts and 2-3 kind of cheeses some olives vegetables nuts and chocolates.
AirportWarsaw Chopin Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"lounges have basic snacks"

(United Kingdom)

In WAW there are 3 lounges all with pretty much the same amenities. In the non-schengen area there is Bolero downstairs. Schengen T2 has Ballada which is pretty small it is much better to make the trek to T1 to use Preludium which is larger and far less busy and has a large screen TV. All lounges have a few internet terminals and wi-fi. Lounges have basic snacks as well as candy sandwiches and hot pasta in a cup bar with spirits wine and beer as well as soft drinks/water. There are plenty of international and Polish newspapers and magazines available. There are no showers.
AirportWarsaw Chopin Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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