Emirates

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 137 reviews
4/10
4 star Skytrax Rating
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1/10

"very bad Emirates experience"

(United Kingdom)

Trip Verified | I'm not a tall person, but I struggled to be comfortable I had 2 flights each way via Dubai. 7 hours to Dubai, then 9 hours plus to Narita, then 12.5 hours back to Dubai then 8 hours back to Glasgow. Unfortunately on the way out I could hardly move and I ended up getting Cellulitis which left me unwell and put dampener on the holiday. All seats I could hardly move , my lower back was constantly in pain which left me struggling to get off my seat even to go for a walk around the cabin, make things worse the seat was broke from NRT-DXB crew couldnt help and ICE System didn't work either, leaving me with a very bad Emirates experience.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Date FlownNovember 2023
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
3/10

"like I was sitting on solid concrete"

(United Kingdom)

Not Verified | Got in the seat, everything was fine first 30 mins then felt like I was sitting on solid concrete or even wood, lower back so painful I couldn't move until I landed in Dubai second flight wasn't as bad as there was no one sitting next to me had a little more room, still couldnt move. The main problem was the meals, Nearly less than a year before I travelled (I can't remember exactly Dec 22-Feb 23) I contacted There call centre that I have food allergies (wholemeal items, mushroom, fish) and I already knew especially second flight those items were on the menu. The online help agent said bring your own meals, I made him aware they will be taken off me at departing airport, he said they wouldnt, they were taken off me. Then advised take the bland meal option you'll be fine, first option had mushroom, second meal had fish. I felt unwell for a hour or so onboard, The crew was surprised when I hand the whole meal back untouched when they collected rubbish. I go every year to Japan, the time on emirates are great as the return gives me virtually the full last day, others I lose it, for 2024 or 2025 I will be using another airline. The "help" desk is terrible. I've been in so called airlines considered not as good customer service who have been great. I know my return back to Dubai I have the same problem awaiting help desk said there is nothing they can do, not there problem.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Date FlownNovember 2023
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
2/10

"worst comfort i have ever had"

(United Kingdom)

Not Verified | Got to my seat, width was lovely, Leg room was great, reclining seat marvellous. After 15 minutes it was the worst comfort i have ever had in a seat ever, long haul or short haul. Felt like I was sitting on a plank of wood for every journey i made. Everything else was great, please put another review for overall comfort as these seats are terrible.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Date FlownApril 2023
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
8/10

"narrow seats and limited legroom"

(New Zealand)

Trip Verified |  The 777 are awful to fly in. Ridiculous, narrow seats and limited legroom. In comparison to the A380, with wide seats and better legroom. Seats a bit hard after 15 hours.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300
Seat Layout3x4x3
Date FlownJune 2023
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
3/10

"unbearable and unbelievable"

(United States)

Trip Verified | During this flight, there was a child seated directly in front of me who attempted to throw things at myself and my seat mates, kept touching my screen, would not stay seated and parents would not control him. When I alerted the stewardess she said "give it a minute". His behavior continued on and off about ever 20-30 minutes during this 14+ hour flight. I asked to be moved to another seat. At first, I was informed that the flight was fully booked. The 3rd time I asked to be moved, she moved me to one open seat which happened to be by the bathroom. So I was moved from one noisy, loud, and overly active and disruptive child to a seat where I could now smell the toilets, which created nausea. When I was returning to the original seat by the overly active and disruptive child, she said "Are you having one of those days? I'm sorry but there's nothing I can do for you?" It wasn't that there was nothing she could do, it was that she chose to do the very least and that was nothing. There was open seating in business class and she did not offer which is ridiculous customer service. This child was throwing things, the parents refused to control the child. They let the child sleep on the floor several times when another stewardess informed them that the child could not sleep on the floor. She could not control the parents of the child nor the child and refused to assist me to have a peaceful experience on the 14+ hour flight I paid for. It's as if my investment in the ticket was not as good as theirs. When I pressed the button for a stewardess she was no where to be found as the flight went on. I had an amazing flight going to Dubai, the staff of flight EK0236 was very friendly but this one stewardess for flight EK0235 ruined my entire experience by not rectifying the situation with the child and the parents. Who wants to sit in a plane for 14hr having thing thrown at them or the child touching their screen while they are trying to watch a movie? It was unbearable and unbelievable.
Seat TypeEconomy Class
Aircraft TypeBoeing 777
Seat Layout3x4x3
Date FlownApril 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
4/10

"Business class seat was uncomfortable"

(Oman)

Trip Verified | My initial booking was on Economy class and then I upgraded to business class after paying fare difference. Business class seat was uncomfortable. If you're seating on window seat and wanted to move from your seat you will not be able to leave your seat unless you disturb passenger that sitting next to your seat. And if passenger next to you is laying down and sleeping then you need to jump to pass or you must wake up him/she to move seat to seating position. Furthermore, service on board was not to level to business class as I was expecting. In addition, was surprised upgraded ticket was not included using airline lounge in Dubai Airport. Finally it is not worth paying so much money for upgrade to Business class on B787 300 aircraft.
Seat TypeBusiness Class
Aircraft TypeBoeing 777-300er
Seat Layout2x3x2
Date FlownAugust 2021
Type Of TravellerBusiness
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Seat Storage 12345
no
6/10

"drawback was the 2x3x2 configuration"

(India)

Trip Verified | This was a Boeing 777-300ER on one of Emirates' older aircraft that did not have lie-flat seats. The drawback I would find on this flight was the 2x3x2 configuration (no direct aisle access for window seats and the one middle seat) and how uncomfortable the seat is especially while sleeping.
Seat TypeBusiness Class
Aircraft TypeBoeing 777-300 ER
Seat Layout2x3x2
Date FlownJune 2021
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
10/10

"how hard it is to get onto the aisle"

(India)

Trip Verified | This was one of Emirates newer business class seats which go lie flat making it comfortable to sleep in. The seat was wide enough to sit comfortably and was long enough for me to sleep in (I'm 6'2"). Complimentary wifi for skywards members in business worked well and was enough to text. IFE screen was clear and the amenity kit was well stocked. The only drawback I can find with this seat is the lack of privacy on the aisle seats and how hard it is to get onto the aisle when on a window or middle seat.
Seat TypeBusiness Class
Aircraft TypeBoeing 777-300 ER
Seat Layout2x3x2
Date FlownJune 2021
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
9/10

"Legroom is sufficient"

(United Kingdom)

Trip Verified | We were a family of five, and our seats were one middle row plus one seat on the middle-left aisle in front of the middle row we occupied. Seat was comfortable and came with blanket, pillow and pair of headphones and toys for children. The IFE system is the best of airlines we’ve travelled. Most of the content on the system is in English, but there are options in other languages. TV is large. Selection of entertainment for kids was excellent. All seats with a USB port and most seats also with a three-prong electrical socket. Storage space for baggage is ample. Legroom is sufficient for tall passengers.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-300ER
Seat Layout3x4x3
Date FlownAugust 2021
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
1/10

"business class is sub standard"

(United Arab Emirates)

Trip Verified | Emirates Boeing 777 is a sub standard plane nowadays. Business class layout 2x3x2 is obsolete and very uncomfortable. This is the only business class on long haul that you almost don’t have space for your shoulder and I am pretty small. If you are tall forget to seat here comfortable . It’s unbelievable how poor is the design of this aircraft. Never pay for business class on 777, never ever is an uncomfortable premium economy. I am a frequent flyer with Emirates but the business class in Emirates is sub standard, big gap with any premium airline . Terrible that Emirates such old plane and seat.
Seat TypeBusiness Class
Aircraft TypeBoeing 777
Seat Layout2x3x2
Date FlownFebruary 2020
Type Of TravellerBusiness
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
no