Emirates

✅ Trip Verified | Emirates Boeing 777 aircraft from Dubai to Kuala Lumpur an overnight flight and found the experience extremely disappointing. The business class seats were extremely uncomfortable and we found the seat had limited reclining pitch. On the lay flat position, we found ourselves constantly sliding downwards because the seat had a sloping angle. Throughout the flight, we have to constantly force ourselves upwards using our feet because whenever we dosed off the top half of our body forced onto the lower half resulted in a position like to a squat (bend knees & increasing pressure on toes & feet). The resultant effect is complete sleepless, restless & discomfort night, and we were exhausted on our arrival. To make the matter worst, I had my arms and body wedged in the seat (meaning that the seat canopy was not wide enough to fit my body size). And I consider myself as medium built of 175cm @ 85kg. The wedge had caused muscle cramp on my upper body. The decision to book with Emirates business class was to achieve a good sleep in the first place. Of the 7 hours flight, I stayed in laying down position for 6 hours where sleep achieve was less than 10mins. Attempts to resolve the discomfort with flight attendant not long after airborne, and we were told that seat has reached maximum recline position. We would give you 1 star.

✅ Trip Verified | The airline has huge drop in quality from last 2-3 years. This flight is good if you travel in business class or else the experience is terrible. Online check in is possible but there is no use, during the check in time we choose a seat and boarding pass also issued as per. Booked around the front part and we received boarding pass at airport with tail seat. Counter staff said its due to the air craft change. But there is no change in the aircraft, seats are okay but service is terrible. Better avoid emirates economy

✅ Trip Verified | Business Class seats in the Boeing 777 are not comfortable and you cannot rest properly, as there are many angles, which are disturbing if your are tall; the length of the safety belts is a problem if you are even slightly overweight

✅ Trip Verified | On the Boeing 777-300 new business class seats when I recline I can only stretch one leg, which means I can’t recline or sleep. Only the front row seats allow full recline with both legs stretched. For goodness sake please stop these ridiculous business class seats. I can’t believe that Emirates didn’t realize this itself. Also the width of the seat is much less than before. Was very dissatisfying.

✅ Trip Verified | The legroom of the A380 is okay. The seats are not too tight, as the A380 is quite a wide plane. Recline was broken on my seat, but what I saw was average. Legroom was also average. All in all, in my opinion, it is not worth paying the extra money compared to the competition.

✅ Trip Verified | Emirates have joined the race to the bottom and started charging to book seats like other airlines? Fine, do this for extra legroom/bassinet seats and maybe the upper deck economy seats on your two-class A380s but not for every seat on the plane. I paid for a window seat on both legs (JNB-DXB-MAN) as I didn't want to run the risk of being placed in the middle of a 3 and luckily ended up with 3 seats to myself as on the first flight the passenger on the aisle upgraded to business class, and on the second they moved elsewhere. Overall still a great airline and economy class better than most (especially on the A380) but re-think the seat charging policy, which adds a significant cost to the ticket especially for an average family of 4.

✅ Verified Review | The seats need to be redesigned to create a feel of more room and comfort. Very cramped compared to A380 could take a look at some other airlines seating on similar planes. I know that airlines try to save money but they don't need to reduce passenger comfort in doing so.

✅ Verified Review | The seat was alright, however, it had a horribly dated IFE system and the seat just wasn't as comfortable as Emirates latest product. Food was alright, but isn't going to win many awards. Overall, the cabins on this Boeing 777-300ER aircraft are in bad need of upgrading, because their A380s are a lot better at the moment. My advice: avoid their 777s unless it is essential. Top marks for the content on their IFE and the charging ports, though. Their WiFi was slow, but was good enough to catch the Carabao cup draw!

❎ Unverified | Huge aircraft but disappointingly cramped conditions for long haul. My flight was cancelled moments before the gate was due to open. The flight was rescheduled for next day but crew claimed I was too ill to fly. I was offloaded despite my telling them I was not ill I just needed my medication. They then went through a show of calling a doctor in the US but by this time our bags had been taken off, so it had already been decided to offload us. The purser advised a doctor was waiting to see me and if he declared me fit to fly I could be on the next flight. All lies to get me off the plane, as there was no doctor and we were told to go home and see our own doctor and obtain a fit to fly letter. The airline then rebooked us onto a flight the next day but failed to tell us about it. So, four days after an attempt to fly with Emirates to Shanghai via Dubai, I am still in the UK with no ticket and no travel plans. Travel Emirates? Never again. There are much better airlines out there.

✅ Verified Review | Lucky to have an Extra Legroom seat which I paid for. 24A Window seat has no window but extra legroom. Bussed to remote stand to board aircraft from rear. Not a full flight so able to move about and have 2 seats. Food okay, nothing special and staff just doing what they had to. Very narrow seats, good inflight entertainment.