Best Economy Class Seats  

Singapore Changi Airport

Customer Reviews

5 star Skytrax Rating
Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 427 reviews
7/10
5 star Skytrax Rating
Sort Reviews by :
Show
10/10

"excellent airport, very comfortable"

(Oman)

An excellent airport, very comfortable, sparkling neat even at peak periods with high passenger volume, fully WiFi covered, optimal crowd management at check points, very quick luggage delivery after arrival. At all times, our bags were always already delivered even before crossing immigration. A very green, environmentally friendly air. Despite the volume of people you never have a sense of being crowded. Again, the kids had enough to keep them busy while waiting.
Experience At AirportArrival and Departure
Date VisitJuly 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"lots of entertainment zones"

(Indonesia)

Singapore Changi airport is amazing and comfortable. Lots of entertainment zones in all three terminals which are open 24 hours. The airport also has the 24 hour food and beverage services. There are lots of massage chairs around the airport. Finally, the one that I really love is the huge mall areas. The mall areas of the airport are amazing because they sell almost everything - the quality is good and the prices are quite affordable. Not to forget to mention the fast free WI-fi connection that can be enjoyed by all passengers..
Experience At AirportTransit
Date VisitJuly 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"whole experience is just seamless"

(United Kingdom)

How good can an airport get? There is absolutely nothing to fault about this airport. Arrived Terminal 3 and departed Terminal 2 on my way to Bangkok then did the reverse on my return. The whole experience is just seamless and it's the best airport I've ever been through.
Experience At AirportArrival and Departure
Date VisitJune 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"staff are extremely friendly"

(Singapore)

Singapore Changi Airport is a spacious, clean and awesome airport. It is easily accessible by public transport, and the staff are extremely friendly. There are a wide variety of shops ranging from restaurants to boutiques to tech shops. It is like a shopping haven.
Experience At AirportArrival and Departure
Date VisitJune 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
10/10

"they know how to indulge passengers"

(Germany)

Changi Airport is my favorite airport and offers a good experience to all passengers. The design is very elegant and really shows first class quality. It is very clean and cozy. Staff were friendly, courteous and seemed to know how to do their job very well, albeit one slightly unpleasant experience while transiting last year. Food options were good, shopping was great, free massage seats were definitely a big plus. They just really know how to indulge passengers.
Experience At AirportArrival and Departure
Date VisitNovember 2015
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"interiors are world-class"

(India)

Singapore Changi is one of the best airports in the world - huge terminal buildings which are well connected by the skybus. Have never seen this airport crowded and plenty of options for shopping and dining. The interiors are world-class with ample of seating arrangements.
Experience At AirportTransit
Date VisitJune 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
8/10

"facilities are superb"

(Indonesia)

Singapore Changi is the best airport for my opinion - huge but does not seem crowded. The facilities are superb and the staff are quite attentive. The only improvement would be the toilets which are sometimes dirty. Immigration is fast. The shopping inside is not cheap but reasonable.
Experience At AirportTransit
Date VisitMay 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
9/10

"now has more free internet terminals"

(Hong Kong)

I've noticed that Changi now has more free internet terminals than before. For this alone I'd rate it higher than Hong Kong International (another excellent airport). Changi's public transportation options to the city center rate slightly better than Hong Kong's. Both are very good, but what tips the balance in Singapore's favor is that its MRT service terminates at Changi. The best Hong Kong can manage is its MTR Airport Express, which is more comfortable and faster than the MRT, but costs a premium to ride. For regular MTR service, one has to take a bus shuttle to nearby Tung Chung.
Experience At AirportArrival and Departure
Date VisitMay 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Staff 12345
yes
8/10

"quite modern and effective"

(Sweden)

Experienced this airport four consecutive times in a short period. Went to both terminal 2 and 3. Terminal 2 was quite modern and effective, and felt cosy. Terminal 3 was the most modern terminal there, and it was easy to find the gate. A lot of shops were available along the way (almost like a big mall) and the prices for fashion were as high as in any other taxfree shop in the world. The food was surprisingly cheap compared to other airports, and the quality was good. Overall, this is a good airport to travel to/from.
Experience At AirportArrival and Departure
Date VisitMay 2016
Type Of TravellerFamily Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes
6/10

"signs are clear, terminal clean"

(Netherlands)

A very mediocre airport. Maybe my expectations were too high (voted as No. 1 airport). Arrived at terminal 2 in the late evening. Most of the eateries were closed and limited shop before immigration. Clearing immigration was quick. Many shops after passport control, but most were closed as well. Seats were okay, but not at the gate, very limited. Also, when heading to the gates (T2) the airport is very dark and looks very old (brown/red carpets) not a great feeling. Wifi available via service desk (another option was getting a password via SMS, but never received one). Signs are clear, terminal clean.
Experience At AirportArrival and Departure
Date VisitApril 2016
Type Of TravellerSolo Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
yes