Swiss Intl Air Lines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 98 reviews
4/10
4 star Skytrax Rating
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10/10

"truly First Class experience"

(Switzerland)

Trip Verified | Nice design and a lot of space. 2 bedrooms with view to the runway, several shower rooms etc. and a lot of option to avoid other passengers. The lounge is located on the to floor of Terminal E with outdoor view, and has a huge terrace with view to the alps and the runway. Dining options and wine on offer are like in a gourmet restaurant. This time I just asked for a cheese plate and was not disappointed: beautifully arranged with a nice variety of Swiss hard and french soft cheese. The staff is friendly and knowledgable about food and wine. A truly First Class experience.
Lounge NameFirst Class, Dock E
AirportZurich Airport
Type Of LoungeFirst Class
Date VisitMay 2023
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Dirty, filthy carpets"

(Ireland)

Trip Verified | Return visit to this appalling "Business" lounge. Dirty, filthy carpets, chairs with armrests actually blackened with dirt, dirty seats. How on earth have you allowed your business lounge to be in such a disgraceful way. Dreadful choice of food. We left without eating a single thing. I am sure there is a serious hygiene issue here. Shame on you Swiss.
AirportZurich Airport
Type Of LoungeBusiness Class
Date VisitNovember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"seems a bit smaller"

(Switzerland)

Not Verified | Redesigned and seems a bit smaller, but nice inside. Always a bit crowded but always 3 hot meals selection, plus cold dishes and good drink selections. Unless you want the quiet section (old longest bar area), nicer seats downstairs. Apart from the food offerings, go to the Alpine Lounge, but this lounge is a good if busy, product
Lounge NameTerminal A
AirportZurich Airport
Type Of LoungeBusiness Class
Date VisitNovember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Very poor lounge"

(Ireland)

Trip Verified | Very poor lounge and more so as its a Swiss business lounge. A dreadful selection of foods and and equally poor selection of beverages. It is quite a soulless lounge with no atmosphere at all. What did not add to the ambiance was the toddler who insisted, to the joy of her parents, to scream continually while we were there. This is not acceptable to the others in the lounge. Politely asking the father if he could perhaps take the child outside or ask her to stop was met with a very aggressive stance by him. I did not engage this man who looked a bit worse for wear.
Lounge NameZurich Business
AirportZurich Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
9/10

"Very nice lounge"

(Switzerland)

Not Verified | Very nice lounge, much quieter than the normal Business Class Lounge. Great views of runway and a chef to cook you hot dishes. Good selection of drinks and very friendly staff. Only for Lufthansa Group Business Class & Senator etc., so more exclusive feel.
Lounge NameSwiss Alpine Lounge
AirportZurich Airport
Type Of LoungeBusiness Class
Date VisitOctober 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"The service was friendly"

(Belgium)

Trip Verified | It is a beautiful lounge. There is ample food for breakfast however drinks are rather basic. The service was friendly on reception as in the lounge. Soft drinks are from dispensers. Still no newspapers or mags. Computers were not working decently . Very clean restrooms.
Lounge NameThe Loft
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Date VisitMarch 2022
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"dated place with old furniture"

(Belgium)

Trip Verified | This is a lounge were you simply pay. It is a very dated place with old furniture. There were many drinks to chose from. However you still were not allowed to take the food yourself and I had the impression the people who were serving were instructed to give as less as possible. I had to insist to receive 2 slices of cheese. Service was far from friendly, not on the reception desks nor in the lounge. Cleanliness of the restrooms could be better.
Lounge NameSala VIP
AirportTenerife Airport
Type Of LoungePay to Use
Date VisitMarch 2022
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
9/10

"very nice with friendly staff"

(Switzerland)

Not Verified | First time in this lounge and very nice with friendly staff. Very good selection drinks and happened to straddle breakfast and lunch. They cook the food in front of you and a buffet selection too. Great views of the runways
Lounge NameE Terminal Lounge
AirportZurich Airport
Type Of LoungeBusiness Class
Date VisitOctober 2021
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"staff wearing masks under their chin"

(Austria)

Trip Verified | Although Vienna currently is under the highest alarm level with COVID-19 and has a mandatory mask requirement, I confronted by the entire lounge staff - two cleaners, one food server and the door attendant - wearing masks under their chin and not over their nose and mouth as required by law. Their refusal to protect the lounge customers made it necessary to leave within five minutes, it is not worth risking my life to accommodate them. Avoid this lounge literally like the plague.
Lounge NameSkylounge
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitNovember 2020
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Wifi Connectivity 12345
Staff Service 12345
no
7/10

"plenty of comfortable seating"

(Singapore)

Trip Verified | We flew SWISS but as Star Gold members, we could use the Lufthansa Senator Lounge at Berlin Tegel Airport. It is outside of the departures area (the airport basically has no departures area) so its easy to get in and out of. The lounge is decently sized, with plenty of comfortable seating available whether you're eating or just want to rest. There's plenty of drink options and not much food options available, however, the meatballs that they had were simply delicious and are a must try. The lounge provides decent wifi and power outlets to charge your devices.
Lounge NameSenator Lounge
AirportBerlin Tegel Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2020
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 98 Reviews