Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Lufthansa2441 Reviews

    ✅ Trip Verified | Horrible experience. Never flying with them ever again. Missed 2 connecting United Airlines flights and got home 26 hours later than actual date. Made us spend us so much more money on other things like dinner,… Read more
  • 5/10

    American Airlines5945 Reviews

    ✅ Trip Verified | I often travel by American Airlines while in the USA. It offers very average service. Ground staff are sometimes good, but many cases they are bad in manner, especially with foreigners. Cabin crew were good in… Read more
  • 1/10

    Swiss Intl Air Lines1053 Reviews

    ✅ Trip Verified | Horrible customer service. Our flight was diverted from Dubai to Muscat and my rebooking was for 3 days later. I had to be in Dubai urgently and took a taxi by road. The baggage handling and… Read more
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Latest Seat Reviews

  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 7/10

    New Orleans Airport58 Reviews

    ✅ Trip Verified | It was first time at Louis Armstrong New Orleans International Airport; it was is one of the nicest and biggest airports I have come through in the USA. anywhere in the world. This multi level airport… Read more
  • 7/10

    Charlotte Airport202 Reviews

    ✅ Trip Verified | I used this airport quite a few times for departure, arrival and transit. This is one of the largest airports of the USA, nonetheless I had to walk a lot while in transit this time and… Read more
  • 7/10

    Greenville–Spartanburg Airport6 Reviews

    ✅ Trip Verified | It was my first time at this small and beautiful airport. Very well-maintained and nicely decorated airport. The downtown and hotel areas are not too far. Staffs were friendly. Outside of the airport is also environment… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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