| Philadelphia to San Francisco. My flight was delayed in Philadelphia for an hour, which caused me to missed my connecting flight in San Francisco to Sydney. After contacting American Airlines before touchdown in San Francisco, I was informed that they would put me up in a hotel and my flight would be changed to the next night. When I arrived at the terminal in San Francisco, I went to the American Airline desk and asked who I could talk to about my accommodation due to my missed flight. The first thing the women, who ended up being a supervisor, said to me was "Well what time is your flight?" I responded and told her that my flight to Sydney was supposed to depart at 11:25 pm -- her response, "Well, it's only 10:50". From there on I was in complete shock, what kind of response is that? I felt as though she was making assumptions about what I knew/ did not know before even asking me my name or flight number. I explained to her that I was already booked on another flight for the next night and for anyone who has flown internationally, as well as ever been to the San Francisco airport, knows it would be impossible for me to have made that flight (I was also already told prior to landing that they would not hold my flight to Sydney and there was nothing they could do except accommodate me). She then proceeded to tell me there was nothing she could do because the delay was due to the weather and not mechanics which sounds ridiculous to me. Not once did she ask me my name, my flight or anything. She was very inconsiderate and made me feel like this problem was my fault and it was not her's to deal with. She handed me a slip with an 800 number that I could call for a hotel. My main issues with the situation above were that from the start there were inconsistencies with their accommodations and what their employees are told. No one should have told me I would have been put up in a hotel if that was untrue. Second, was that this woman could not have cared less about a paying customer. American Airlines, you could not have put me up in a hotel for ~$100 when I paid over $1000 to fly with you? I hopefully will never have to fly with American Airlines again.