✅ Trip Verified
| San Francisco to Montevideo via Miami on Nov. 7, and return on Nov. 15-16. All flights were on time. Both flights between SFO and MIA (# 931 and 967) were on a new-looking A321 with great AVOD and with smiley cabin crews that were constantly around and eager to help. There were two rounds of drinks and a cookie on these 6-hour flights; the optional food for sale was tasty but expensive. The flights between MIA and MVD (# 989 and 984) were on an old-looking B763 with archaic video screens on the ceiling, small overhead bins, and a mostly friendly and efficient cabin crew, though 1 or 2 of them looked like they didn’t want to be there (on # 984 they didn’t even distribute headphones for the movie or audio service unless passengers requested them) and a male attendant consistently skipped passengers during drink rounds and never acknowledged a “thank you”. The other attendants tried to make up for these slackers. On these 9-hour flights, a small but edible dinner was served 1 hour after departure, followed by a minimal breakfast 1 hour before landing. I suggest bringing a small blanket (all flights were very cold) and a thin pillow (seat padding wasn’t great). Desk and gate agents were friendly and moved things along quickly. Overall, across the four legs of the trip, I had a good experience for a very affordable price, much better than I was expecting from reading many reviews here. I would recommend and fly AA again, trying to avoid their B763 planes. As a side note: I was expecting a more meaningful “preferred boarding” experience for having an AA-associated credit card. On the MIA-SFO flight, by the time I reached my row 9 seat, all overhead space was taken all the way through row 14, so I had to become the dreaded passenger who needs to move down the aisle against the flow of traffic during boarding and deplaning.