Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 4/10

    Batik Air168 Reviews

    Not Verified | Flight was first delayed from 1145am to 1230pm under the reason of “airport operational reason”, then further delayed without any notice, keeping everyone at the gate waiting in confusion. All until around 1pm, people were only informed… Read more
  • 1/10

    British Airways3794 Reviews

    ✅ Trip Verified | Milan to Miami return via London. Worst business class ever. The layout of A380 of BA is crazy. The width of seats is outrageous (aisle seats are a shame for BA). Length is ok but you… Read more
  • 9/10

    ZIPAIR78 Reviews

    ✅ Trip Verified |   Surprisingly good. The airline staff was nice and quick, boarding on time, inflight meal was surprisingly good, free wifi during flight, the cabin is clean. I ordered an airline good via their app and in less… Read more
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Latest Seat Reviews

  • 1/10

    British Airways196 Reviews

    ✅ Trip Verified | BA doesn't seem to understand why its customers choose to fly with them over low-cost carriers like Ryanair, easyJet or Wizz Air and the keep racing to the bottom, despite never being cheap enough or comprehensive… Read more
  • 4/10

    Korean Air16 Reviews

    Not Verified | Uncomfortable seat for long-haul flight. Tasteless food. Hard working flight attendants who try to provide good service. Seat cushion is very thin over hard board underneath. Very uncomfortable lean-in to window. Leg room is sufficient. Audio-visual on… Read more
  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
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Latest Lounge Reviews

  • 3/10

    Air Serbia6 Reviews

    Not Verified | I had an economy ticket from Belgrade to Ljubjana, Slovenia, but I paid my way to Air Serbia Business lounge. Price was Euro 35. That was a total mistake. The lounge is a joke. It is dark,… Read more
  • 10/10

    Korean Air39 Reviews

    ✅ Trip Verified | The Royal Lounge operated by Hokkaido Airports was located right above my flight's boarding gate and duty free shopping. It was such a hidden gem, not only because of its super cleanliness but also the beautiful… Read more
  • 7/10

    Korean Air39 Reviews

    ✅ Trip Verified | The lounge at International terminal was located almost at the end of the terminal was clean but quite small with limited selection of food and beverages. Staff was friendly and nice. Read more
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Latest Airport Reviews

  • 5/10

    Warsaw Chopin Airport151 Reviews

    Not Verified |   Control and security staff are rude and intolerant to kids. Lady at the control gates was so rude to my daughter which had issues to scan the ticket, didn’t allow me to help to translate and and… Read more
  • 1/10

    Hamad Doha Airport265 Reviews

    ✅ Trip Verified | I transited through Doha twice and the experience was poor both times. Getting on and off the aircraft was via temporary wheeled in steps. From there crammed onto busses for transport to and from the aircraft.… Read more
  • 3/10

    Catania Airport72 Reviews

    ✅ Trip Verified |   This was the first time I departed as well as arriving into Catania - previously I had a good opinion of the airport, as arrivals is so efficient and stress free - little wait times at… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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