Korean Air

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 41 reviews
4/10
5 star Skytrax Rating
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7/10

"rather small and often packed"

(South Korea)

Trip Verified | Lounge offers a variety of foods and drinks, but rather small and often packed. But it is adapted to the airport and my guess most of the time it is not so crowded. The lounge is very clean
Lounge NameSky lounge
AirportSeoul Gimpo Airport
Type Of LoungeBusiness Class
Date VisitOctober 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Food and beverage was good"

(Vietnam)

Trip Verified | The lounge was not only served KAL passengers, but also some other Syteam members'. It was located near Gate 28 in the main concourse, so if you are departing from the satellite, please board the shuttle train after using the lounge. It was quite a big one with great view, and had a lot of natural light. Food and beverage was good. We liked the Korean ramen, chicken and the beer. Shower needed to be reserved and wait about 30 minutes. In overall, it was a nice place to relax before continuing the journey.
Lounge NameKAL Lounge
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"such a hidden gem"

(Vietnam)

Trip Verified | The Royal Lounge operated by Hokkaido Airports was located right above my flight's boarding gate and duty free shopping. It was such a hidden gem, not only because of its super cleanliness but also the beautiful interiors. There were massage chairs, private meeting room. Food was amazingly cooked and prepared. Really loved the hot ramen here. Absolutely one of the best airline lounge in Japan!
Lounge NameRoyal Lounge
AirportSapporo Chitose Airport
Type Of LoungeFrequent Flyer
Date VisitMarch 2024
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"clean but quite small"

(Vietnam)

Trip Verified | The lounge at International terminal was located almost at the end of the terminal was clean but quite small with limited selection of food and beverages. Staff was friendly and nice.
Lounge NameNorth Lounge
AirportSeoul Gimpo Airport
Type Of LoungeBusiness Class
Date VisitApril 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"Staff was friendly and nice"

(Vietnam)

Trip Verified | The lounge at International terminal was located almost at the end of the terminal was clean but quite small with limited selection of food and beverages. Staff was friendly and nice.
Lounge NameNorth Lounge
AirportSeoul Gimpo Airport
Type Of LoungeBusiness Class
Date VisitApril 2024
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"had too many people"

(Canada)

Trip Verified | The new Korean Air lounge at terminal 2 was very different from the previous lounges. I thought it had become smaller and probably it did. However, there were extra features such as sleeping area and independent rooms for families. The main area of the lounge seemed cleaner than before, but the seats were less comfortable. The food was good. However, it had too many people creating seat shortages.
AirportSeoul Incheon Airport
Type Of LoungeFrequent Flyer
Date VisitJuly 2019
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"could barely find a seat"

(United States)

Trip Verified | The lounge is good in general, clean with staff walking around to ensure cleanliness. It is packed! I could barely find a seat and wonder if they need to increase the space. Food ran out. While there is a variety of other food available, I would've expected them to replenish quickly. Unfortunately, I did not see that happen.
Lounge NamePrestige Lounge
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitDecember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"one of the worst lounges"

(Thailand)

Verified Review | Flying China Southern from Los Angeles I used the Korean Air lounge, shared by all airlines of the Skyteam alliance. Probably one of the worst lounges I have been to! Dirty, worn and old, no hot meals, wine selection very basic, I think three different bottles of liquor, just ridiculous! Doubt I will ever fly Korean Air if that is the image they show potential customers.
Lounge NameKorean Air
AirportLos Angeles LAX Airport
Type Of LoungeBusiness Class
Date VisitOctober 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"subpar and very low quality"

(United States)

Unverified | Korean Air lounges both for business and first class are really subpar and very low quality compared to their on board product. It as seems the lounge is just to meet the minimum standard and the lowest point for the experience when flying both business and first class. The food and drink options are very minimal and unappetizing. The hub lounge, which is a paid lounge across from the business class lounge has much better foods and drinks selections with better quality and taste.
Lounge NamePrestige Class
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"with a minimal food offering"

(Australia)

Verified Review | I used this Korean Air lounge when travelling with Etihad Airways. I found the lounge to be quite large but with a minimal food offering. I did appreciate the availability of a shower and toilet (both clean) within the lounge itself. The lighting in the lounge was fairly dim but you get accustomed to it after a while. Still, helpful during night flights after 9pm when 90% of the stores are closed.
AirportIncheon Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 41 Reviews