Singapore Airlines

✅ Trip Verified | Not really comfortable chair or bed. Singapore Airlines offer a proper bed and a separate chair in First Suite: Both are rather disappointing, especially taken into account the huge investment and Publicity. The leather chair stands alone in the middle of the Suite, one has to move it from the take-off position, to the dining position, and to the outside view position. The bed is not facing the direction of travel, but crossways in the suite. The bed is narrow and very hard, not very comfortable. When the bed is not used, it hangs across the suite like a chunk of white painted wood. The whole design is not well thought through and not nicely done.

✅ Trip Verified | Worst business class seat I have experienced Automatic seat controls did not work on either the outbound or return flight, so flight attendant assistance was required several times. Same with the center wall divider partition that required attendant assistance to lock it in place for both flights. Seat design requires you to lie at an angle in order to use the foot rest space. Overall, was not impressed with this business class product &.

✅ Trip Verified | The 3x3x3 configuration on the A350-900 is desperately cramped. I have short legs but my knees were knocking against the seat in front and the 6 flights comprising my journey from London to Perth and return were spent with a neighbour's elbow poking into my side because of the narrowness of the seat and the armrest. Hard seats compounded the problem. No refresher towels or overnight comfort packs except a skimpy one on the outward leg on SA. Minimal food choice, and what was provided to me was inedible apart.

✅ Trip Verified | My seat (71J) was terrible. There was 2 black boxes fixed under the seat before me leaving me only 60% of the space that my feet would have had if I had been sitting in different row.

✅ Trip Verified | Seating is very uncomfortable. Sleeping configuration is not comfortable. You need to sleep on an angle sticking your feet in a small hole. The seat is lightly padded. Food is low quality for business class and no longer offers a rich Peranakan mix, but a Chinese bias. Media system resets when any connected device detaches and reattaches. Book the chef food never got loaded.

✅ Trip Verified | Headrest is fixed and not changeable. Armrest are 2 small foldable tables. IFE Flightinfo can not save changes to metric system by each change to movie or music an return to flight info. Touchbuttons to change the seat not working (crew needs to change the seat to bed). Bed is not to sleep for passengers who sleep on sides. Hole for feet is to small for footsize 46.

Not Verified | Boeing 787-10 leg room was adequate, it shouldn’t be a worry for medium-haul flights like this (SQ878). The screen size was good, it was difficult for you and your neighbor to see each other’s screens, giving you a decent amount of privacy. The 3-3-3 configuration makes it easy to access the aisles (with the exception of window seats) compared to most other wide body airliner. Power sockets are available to keep your devices charged. A cup holder is also present which was a nice touch as you no longer need to worry about your drink spilling over and onto your seat.

✅ Trip Verified | The Boeing 787-10 legroom is fine, but the seat feels very narrow and is uncomfortable. The A350 seats which I flew earlier were much better. Not sure if I would want to fly on Singapore Airlines Boeing 787 again.

✅ Trip Verified | We flew Singapore to LAX Premium Economy and were completely disappointed. The seats had recline and footrests alright but were so narrow we were both very uncomfortable all night. Food was awful (stale buns) Eg Pasta shrimp salad had no dressing, vegetables were stewed beyond recognition . Service was brusque to the point of being rude. Icecream tub was almost thrown at me in the haste to get service done quickly . No welcome drink. Requests for water were forgotten. We have in the past had the pleasure of travelling premium economy Air NZ and there is NO comparison. Don’t know what happened to Singapore Airlines supposed excellence for service. Their Premium Economy offering was fairly price competitive (albeit our first leg from Australia was only offered in economy), however I think they make this happen by essentially providing economy level meals (No amenities pack ). The poor service is a total shock. Have they lost their mojo?

✅ Trip Verified | The Boeing 777-300 leg room was sufficient leads to good. The recline was pretty good. The cup holder for mine was broken so I should’ve put it on the pocket in front of my seat