✅ Trip Verified
| Having had an outbound journey with Singapore Airlines in business class, we came back in premium economy, and the difference could not be more stark! While the base spec of their premium economy offering appears on paper very similar to many others, we were very disappointed when comparing them to, for example, Virgin. The seats are among the most uncomfortable we had ever sat in, making the 13.5 hour flight to London from Singapore a real test of endurance. To put this into perspective, the economy seats we had on Singapore Airlines sister carrier Silk Air for an earlier connecting flight were exceptionally comfortable! The use of a solid centre divider between each pair of seats means you are hemmed in (they claim 19.5 inches width, but I think its more like 17!) and achieving any diagonal recline is very hard. The seats are also very shallow and flat, meaning that when reclining you start to slide off - not helped by a bizarre thigh support pop-out and ridiculous footrest, when don't work together well at all. The seat needs to be more bucket shaped to be in any way comortable, and a 2x3x2 format would help achieve a more premium feel. Legroom is also deceptively similar to economy. All in all, we were very disappointed, and given that at current prices, you can find upgrades to business class on LHR-SIN return for about 35-40% additional, we'd rather do that. We certainly won't fly Singapore Airlines premium economy again, but instead look to use business class and save on other areas of trips.