"too many seats in each row"
M Stanfield (United States)
Not Verified | Recently flew BA’s nonstop between Boston and London on the A380. It is a massive airplane with a payload of over 500 passengers. Business class seating on this plane and on this route was not worth the $$ in my opinion. There were too many seats in each row making the seats narrower than those offered by other airlines. Most jumbo jets have a 1-2-1 configuration in business class; this plane had 2-3-2 and 2-4-2, twice as many seats in each row. This is particularly obnoxious if you are seated in the middle aisle because that means anyone seated in a window seat or in the middle seats has to crawl over an aisle passenger just to get to the bathroom and back. If you do so in the dark on an overnight flight, it is actually unsafe for you and that poor aisle passenger. Check the plane scheduled for the flight you want to take and if a 777 is offered, opt for that one. They are all equipped with Club Suites in Business now.
| Seat Type | Business Class |
| Aircraft Type | A380 |
| Seat Layout | 2x4x2 |
| Date Flown | October 2024 |
| Type Of Traveller | Business |
| Sleep Comfort | 12345 |
| Sitting Comfort | 12345 |
| Seat/bed Width | 12345 |
| Seat/bed Length | 12345 |
| Seat Privacy | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"Seats were both very worn"
Steven Tempest (United Kingdom)
Not Verified | Sat in seats 24a outbound to Budapest and 18A return flight from Bucharest. Seats were both very worn and had a ridge running a couple of inches from the rear. My backside was numb on both flights and less than 3 hours for each flight. Legroom far to little for a national carrier. Also on the return flight the seat pocket had a hole at the bottom and only found this out when i put items in it and they fell on the floor and due to the lack of space had to ask fellow passengers if they could reach my stuff which they kindly did. USB charger going very intermittent as well. I will avoid British Airways on short haul flights if possible.
| Seat Type | Economy Class |
| Aircraft Type | A320 |
| Seat Layout | 3X3 |
| Date Flown | September 2024 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"One of the worst business class seats"
Ruben Gindic (Mexico)
✅ Trip Verified | One of the worst business class seats, tiny seat. The lay out of the aircraft is very cramped, the plane was very dirty, amenity kit awful, service in general, not so good.
| Seat Type | Business Class |
| Aircraft Type | Boeing 787 |
| Seat Layout | 2x3x2 |
| Date Flown | May 2024 |
| Type Of Traveller | Leisure |
| Sleep Comfort | 12345 |
| Sitting Comfort | 12345 |
| Seat/bed Width | 12345 |
| Seat/bed Length | 12345 |
| Seat Privacy | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"left with a horrible back pain"
A Ahmed (United Kingdom)
✅ Trip Verified | BA doesn't seem to understand why its customers choose to fly with them over low-cost carriers like Ryanair, easyJet or Wizz Air and the keep racing to the bottom, despite never being cheap enough or comprehensive enough in terms of flights to certain destinations. They've installed the same appalling slimline seats easyJet and Wizz Air have, but managed to make them even more uncomfortable. They have no lumbar support, and also don't have headrests like BA's old Pinnacle seats. They also have no recline and despite being refurbished had no at seat charging either. My understanding was that seats upto row 12 should have the old Pinnacle seats, so I woke up early to check-in just as check-in opened on the app 24hrs before and was pleased to bag a seat in row 10 which should mean I have the old Pinnacle seat. Apparently not, at least not on BA Euroflyer their subsidiary at Gatwick, the whole plane had the new appalling slimline seats even in Business - I'd have been pretty appalled if I had paid extra to fly in that cabin and been left with that seat for 3hrs. They are probably ok for an 1 maybe 2hr flight max, but on a 3hr flight to Catania from Heathrow it was painful and we were left with a horrible back pain.
| Seat Type | Economy Class |
| Aircraft Type | A320 |
| Seat Layout | 3x3 |
| Date Flown | April 2024 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"economy seat masquerading as business class"
C Peale (Australia)
✅ Trip Verified | Boeing 787-9 - not worth the money. The seats were extremely narrow so like lying in a coffin. When the seats were out (which is all the time on these long flights) you have to clamber over passengers to get to the toilet. The configuration of the cabin means that some one is always waking up someone else. This is an economy seat masquerading as a business class seat and is misleading and deceptive conduct because there is NO WAY you can get any rest if you book with British Airways.
| Seat Type | Business Class |
| Aircraft Type | Boeing 787-9 |
| Seat Layout | 2x3x2 |
| Date Flown | May 2023 |
| Type Of Traveller | Leisure |
| Sleep Comfort | 12345 |
| Sitting Comfort | 12345 |
| Seat/bed Width | 12345 |
| Seat/bed Length | 12345 |
| Seat Privacy | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"No room at all"
Kathleen Fenton (United Kingdom)
✅ Trip Verified | Worst seat we have ever had to endure on a long haul flight. No room at all and not what we expected would not recommend this airline
| Seat Type | Economy Class |
| Aircraft Type | A350 |
| Seat Layout | 3-3-3 |
| Date Flown | April 2023 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"seat arms are not retractable"
Warren Rose (United Kingdom)
✅ Trip Verified | Did research, premium economy, looks good with extra width seats more legroom and extra recline on the seats. We had a 20 hour red eye flight LHR to SYD with a refuelling and quick crew change in SIN. Looks deceive. We were seated in row E (middle 2 of 4) centre aisle. Great, until the seat in front reclined and we discovered we were trapped. The seat arms are not retractable, (that is where the tray table is located). The distance between the arm rest and the fully reclined seat in front is under 7 inches. To extract yourself you have to wake 3 passengers, 2 in front to lift their seat backs to an upright position and the passenger to your side to allow you to lift your legs up over the arm rests. I found it impossible to watch my screen due to it being so far off vertical, it was sending me dizzy looking at it. One other problem I discovered, because I was stressed at being uncomfortable I started getting hot to find the Boeing 777 does not have individual air conditioning cold air nozzles, once the temperature is set it can’t be individually cooled. On the positive side the food was good I did however miss the coffee pot after the meal.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 777 |
| Seat Layout | 3x4x3 |
| Date Flown | November 2022 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"The most uncomfortable flight"
E Beale (United Kingdom)
✅ Trip Verified | The most uncomfortable flight I have experienced due to the metal boxes under the seat in front. Outbound chose a window seat on lower deck and had one metal box under my seat that made sitting straight very difficult, so on way home opted for an upper deck seat in a set of two with my husband so I could at least get up and stretch. There was two boxes this time, and had pins and needles in my legs for not only the entire flight but for several hours afterwards. As vegan flyers we are never wowed with food, but this one was the worst yet, plain rice and vegetables.
| Seat Type | Economy Class |
| Aircraft Type | A380 |
| Seat Layout | 2x3x2 |
| Date Flown | December 2022 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"the flight was enjoyable"
Joe Macpherson (United Kingdom)
Not Verified | Was sat in the emergency exit row. Ample leg room but was a little tight with elbow room. Entertainment system was ok but would prefer a newer movie selection. Breakfast meal was a little heavy, but enjoyed the selection including fruit, yogurt and croissant. Service professional and courteous. Overall the flight was enjoyable
| Seat Type | Economy Class |
| Aircraft Type | Boeing 777 |
| Seat Layout | 3x3x3 |
| Date Flown | September 2022 |
| Type Of Traveller | Solo Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"The seat is quite comfortable"
1 reviews Ryan Moukarram (United Kingdom)
Not Verified | The seat is quite comfortable and has good legroom, there is good space on the window seats, the IFE is outdated though and you can't adjust the angle of the head rest. The window is very big and your receive some sort of service every 1-2 hrs.
| Seat Type | Economy Class |
| Aircraft Type | A380 |
| Seat Layout | 3x4x3 / 2x4x2 |
| Date Flown | April 2022 |
| Type Of Traveller | Family Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
