✅ Trip Verified
| I travelled from Houston to London Heathrow in premium economy. The seat itself was quite comfortable, with a good seat pitch and a decent recline (we were in the back row so didn't need to worry about ruining someone else's journey by reclining into their faces). The seats had seen better days, and the whole cabin looked quite old and tatty. The screens on the back of the seats in front were tiny and quite difficult to see. In my case it was not functioning correctly anyway, but I'd brought my own entertainment so not really a problem. There was the - now usual - problem of people bringing up to five bags onboard, some of which were large suitcases, so very little room in the overhead lockers for those who'd only brought on one bag. Since our bags fitted under the seat in front this was not an issue. The biggest problem was the meal service. There were theoretically two meal options but since we were at the back of the cabin we were left with the option nobody else wanted: they called it "spinach and ricotta ravioli", but it was an inedible slab of dried up pasta and dried up tomato ketchup. On the plus side for us, the first choice, "Fillet of beef with broccolini", was also barely edible. In my experience economy gets much better meals than premium economy on most airlines. If travelling premium economy on British Airways, where one of the options is inedible slops, those at the back of the cabin will effectively get no meal because the travellers at the front get first choice. If you're travelling from London you can choose your meal beforehand, which is useful. If you're travelling to London at the back of the cabin bring your own meal with you or you may end up going hungry.