Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Cathay Pacific Airways1444 Reviews

    ✅ Trip Verified | Plane was dated. There is only one USB available for charging. In flight entertainment is pretty limited, even TV series are old series and only have like 6 episodes. Service wise is very lacking taking into… Read more
  • 3/10

    Kuwait Airways323 Reviews

    ✅ Trip Verified | In the middle of the trip, I experienced very bad headache and a sudden loss of consciousness. My husband asked for assistance but despite the urgency of the situation, the FA who attended to me was… Read more
  • 1/10

    Wizz Air1445 Reviews

    Not Verified | Wizz Air is not worth it at all. better to give more money for a big and expensive airline, even if you know what awaits you. when we were supposed to go to Paris, they protested in… Read more
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Latest Seat Reviews

  • 1/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | This seat is cramped. The pitch is 30-31 inches. The metal support from floor for seat in front is exactly in the space where you would naturally place your right leg, reducing the legroom significantly. I… Read more
  • 2/10

    Singapore Airlines111 Reviews

    ✅ Trip Verified | The most uncomfortable seat encountered. Minimal padding, no lumbar support, extremely uncomfortable, for the 6 hour flight to Cairns from Singapore. Don't book, unless you want to be in extreme discomfort, and have back ache for… Read more
  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 2/10

    Istanbul Airport594 Reviews

    Not Verified | I recently traveled through Istanbul Airport, and my experience was disappointing. One major drawback was the exorbitant prices for food, drinks, and shopping items. A simple coffee or sandwich set me back significantly more than expected, and… Read more
  • 10/10

    Denpasar Bali Airport233 Reviews

    Not Verified | Just wanted to shout out the excellent customer service and help I received recently at Denpasar Bali airport. I stupidly left two bags on the carousal when I went through customs, Airport security were very friendly as… Read more
  • 2/10

    Siem Reap Airport47 Reviews

    Not Verified | Horrible passport control. If you arrive without a visa, you'll find yourself in a big mess trying to fill out either a paper form or using one of their online tablets, half of which don't work. No… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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