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| New York to Dubai via Kuwait. Before booking, I had read many reports about the improved Kuwait Airways and unbeatable price. I was unsure what to expect. The check-in was a breeze at JFK and the agent said it was a light flight with about 35-40% load factor. That was surprising being just a day before Eid. Boarding was easy, and the aircraft pushed back 15 min before schedule. JFK-KWI flight, the aircraft very clean and seats comfortable. Legroom was fantastic. I managed to get a window seat and had all the three seats to myself. Rather almost everyone in the aft cabin had 3 seats to themselves. Individual TV screen was very responsive with a decent collection of programming. The crew was friendly and courteous. Menus, blanket, and basic amenity pouch handed out. Food was ok but can improve in quality. Was concerned about the short 45 min connection in Kuwait, but the flight arrived about an hour early. Kuwait airport is medieval and dirty with a few coffees and duty-free shops. Security checks are not centralized but occur at each gate leading to long lines and delays. My KWI-DXB flight (B 777-300 ER) was packed and was delayed more than an hour due to long lines at gate security. The short flight was uneventful and were handed out in a takeaway Iftar meal boxes. So, an in all a rather good flight. Return leg: DXB-KWI (A320) was short and uneventful with breakfast boxes handed out. KWI-JFK via Shannon was painful with an 85% load. Long security lines at the gate in Kuwait. One of the Kuwaiti pax who I chatted with was like - this flight is always delayed. Multiple security checks and verifications. Lotta connecting passengers mostly from South Asia and some of them didn’t know the flight had a stopover at Shannon. Lunch served, and amenity kits handed out. My choice of meal had run out but was nothing great. All pax deplaned at Shannon to go through multiple hellish security points and get back in about 2 hrs. It just gave time to stretch and use the toilets. Cabin crew was cheerful and courteous but I asked for blankets and was told none remain, however at the time of deplaning at JFK found an open overhead bin full of blankets. Verdict: Decent airline but Kuwait airport needs an urgent upgrade. Shannon stop over is painful. Yes, fantastic price, beating some of the major middle east airlines by 35% on this route. If you’re not budget constraint choose a better airline for this route.