| London to Bangkok via Kuwait. I feel sorry for Kuwait having unusually bad weather in November, but that is where my sympathy ends. The decision was made the day before we travelled for the government to suspend work at all ministries, state institutions and colleges etc so why the airport remained open was a mystery. We arrived into Kuwait and there was rain - no more than a typical day in London. Our connection time of 2 hours actually lasted 26 hours and we missed the wedding in Thailand that we were travelling for! There is a complete lack of order in this airport, they have a tannoy system and screens outside of the gates that never got used. They did not communicate to the whole airport that it had been closed due to poor weather conditions instead sending thousands of people to 1 transit desk which had zero queuing. No hotels were provided, nor was basic blankets or pillows, a shocking meal of bread and a carton of juice and then cold plane food the next morning. Nobody working there knew what was going on, the airport continued to let in passengers the following day even with the large backlog from the night before. The airport is obsessed with searches, even though you have been stuck in the airport all night each time you went through a gate you and all your belongings were searched, bottles of water you brought in the airport were taken off you. The place sprung leaks all over with the rain, the floor was hazardous and buckets were all around trying to catch the leaking water. No plane that I caught with them left on time, the staff had a too laid back attitude, no one communicated what was going on, you were told to sit down and relax which is not what you want to be told after a 26hour delay in a airport with no sleep, no blankets and rubbish cold plane food! Return journey was equally a joke, landed into a terminal, searched, put on a bus to drive past planes on the runway, searched another 2 times in 15 mins and then put back onto a bus to go to a plane that we had already gone past - what was the point?! Overall I found the service abysmal from start to finish, there is a complete lack of customer service, no concept of communication and I am positively fuming that the decision not to close the airport at the start of weds was not taken which could have prevented a lot of people getting stranded in the airport. Above all I am so angry that there incompetence meant I missed the wedding of a very close friend.