Thai Airways

Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space

✅ Trip Verified | Aircraft was Thai's new B77-300ER. Seat layout is 3x3x3 and seem to be wider than other aircraft with 3x4x3 layout. Seat width seems OK because my shoulders were not bumping on to the person next to me (I was on an aisle seat). Seat pitch is fine at the start (I am 5'2") until the passenger in front of you recline their seat -- then your seat becomes uncomfortable and it becomes difficult to move your legs. Aisle space seems to be the same as other aircraft. Because there were fewer economy seats, thus fewer economy passengers, than in a 3x4x3 aircraft, we did not have to queue most of the time to use the toilets.

✅ Trip Verified | Because of the flu season there're not so many passengers so it felt very spacious. A bonus point for the crew was that they knew about this and try to separate individual passengers far away from each other to get more comfort. Seat can be reclined quite easy, no major technical fault. IFE is quite up-to-date with basic movies package and also game. Though in some seats the IFE may not work.

✅ Trip Verified | Overall, it was a great flight, but this review is about the seat, with which there were two problems. Specifically, our family had the centre group of four seats immediately in front of the galley. None of us are tall, so leg room is not a problem. We had two problems which applied to all four seats: 1. the seats don't recline very far; 2. in-flight entertainment problems: a. the entertainment handsets didn't work. We could not activate reading lights, call staff button, control the screen (volume, program, menu, etc. )or play games. b. volume control buttons at the bottom of the screens didn't work. c. touch screens weren't calibrated properly. We soon figured out we had to touch above, or to the right of the desired selection. d. screens wouldn't tilt. When the row in front reclined, we couldn't see the screens properly because our seats didn't recline to match and the screens were pointing down. Because of the problems above, I gave up on in-flight entertainment soon after take-off and pulled out a book. Unfortunately, once the cabin lights were turned off, I had to give up on that as well because there was no way to activate the reading light. It made for a long 9 hours!

✅ Trip Verified | I had seat 31B on the Boeing 777. This is a bulkhead seat and also used for baby bassinets. This row is 2-3-2. There was extra legroom so I found the seat quite comfortable. The entertainment screen was in the armrest and it was a little difficult to get the screen out if the tray table was in use. I appreciated the extra legroom and was not disturbed by any noise etc coming from the galley or toilet area. I was happy with this seat and would choose it again.

✅ Trip Verified | The seats are comfortable, legroom is just enough. There was an overweight passenger in front of me so the seat bulged out in my direction. I did had a bit of a claustrophobic feeling when he than decided to recline his seat, but the flight was only an hour so it was doable. The flight crew was really nice. They even served us a snack with coffee or tea. If you compare the rate of this trip to its service and seats than it's a really decent airline.

✅ Verified Review | A very comfortable design, good legroom considering that I am tall 182cm. nice functions, easy smart seat, power plug available. Best economy class in the skies!

✅ Verified Review | Dubai to Phuket via Bangkok. I have flown on Thai Airways before, and was very happy, but there seems to have been a change in the quality of the overall service. On the flight to Bangkok, dinner was served, cold!. Drinks were hard to come by. The seat was uncomfortable and there was a serious lack of leg room. The bottom of the magazine holder was damaged and the magazines kept sliding through. The tray table arm was damaged and the table listed to the left, with anything placed on the tray and table wanting to slide off. Then on the flight from Bangkok to Dubai, the tray table arm was also damaged and listed to the left, so drinks wanted to slide off. The magazine holder was damaged and magazines slid out. The arm rest was broken. The toilet floors were wet. The selection of movies was poor on all flights. All in all, a very unpleasant experience.

✅ Verified Review | The Boeing 777-200 aircraft was quite old but clean and in good condition. But entertainment system is out of date: a very small screen with bad resolution. The seat was wide (usually it is 3x4x3 across but this was 3x3x3) and quite comfortable. The box of entertained system under the seat in front is small and I so enough leg room.

✅ Verified Review | The seats in the Boeing 777-300 economy are not the best, especially when you are 1.90 cm tall it is not comfy to fly economy for 10Hr and more, however once you find your position its ok, entertainment is quite OK most likely similar to other airlines.