✅ Trip Verified
| Manila to Hong Kong. Quick short visit to Hong Kong. Flying with Cathay Pacific's brand new Airbus A350-900 on this route (CX918). Checkin in at Manila Internation Airport Terminal 3 was quick and efficient. Out of all airlines flying to and from Manila, Cathay Pacific has the most efficient ground service and handling despite its multiple flights in and out of Manila. Cathay Pacific has recently opened their brand new lounge at the new-ish terminal a few years ago. It had every component that the lounge offers at their Hong Kong lounges minus the showers. Food selection was great as was drinks. Boarding was quick and efficient, doors were closed on time and left the gate on time. Upon boarding, the first thing I noticed was the brand new plane smell and the flight attendant's warmth and friendliness. The seats were brand new, cabin was very clean and very spacious. As soon as I sat down on my seat, I immediately noticed how wide the seats were and how generous the leg room was. The IFE was also their new Stuio CX which offered live TV and Wi-Fi connectivity. Only being a two hour flight, the crew swung into action giving snack bags which contained a biscuit, juice box and a pastry - which to me personally is more than enough for a very short flight despite what others moan and whinge about in here comparing CX's meal service to Philippine Airlines who serve full meal. I personally am not a binge eater and couldn't careless about whether an airline serves a full meal in economy class or not. The snack bag was delicious and more than enough for the entire duration of the flight. After the meal services, the cabin crew again came offering second rounds of drinks. They were all very friendly, warm and chatty. Overall, despite what others have said and complained about Cathay Pacific's service going downhill, having flown with them over 13 times over the last 18 months, I find their service to be outstanding and highly consistent living up to their reputation of being a 5* premium airline. Over the last year, I have flown with other 5* airlines - Qatar Airways and Singapore Airlines and both do not even come close to the service Cathay Pacific offers. Overall, if I had the opportunity to swith loyalties from British Airways Executive Club to Cathay Pacific Marco Polo Club, I will in a heart beat but the downside is the difficulty of gaining oneworld status with Cathay Pacific. As oneworld sapphire, I get the same service their own frequent flyer gets which to me is more than enough. To sum up, Cathay Pacific offers an outstanding and consistent ground and inflight service alongside having the friendliest, consisten, humble and warm flight attendants.