✅ Trip Verified
| Luton to Lisbon. Over the last few weeks I have taken several flights between London and Lisbon on Wizz Air. Every flight I have taken has been delayed to some extent: the shortest delay I can recall was of 20 minutes; the longest was of about 2.5 hours. My flight on 2nd July was delayed by 1.5 hours. Wizz Air has used a variety of excuses when apologising in the aircraft for the delay in taking-off and arrival so it's not even worth repeating them. There is no point passengers and potential passengers trying to identify the reasons why this company seems incapable of taking-off and landing at the correct time, particularly on certain routes and particularly from Luton. The cabin crew on all my flights have been polite and professional but they too have seemed jaded and worn-down by the lack of on-time performance; after all, a flight that lands at 2.30am (instead of at the scheduled midnight) means a very late arrival home for the crew as well. The standard crew comment that "this is aviation and you have to expect such things" is now becoming the company's mantra. I don't care that Wizz Air charges for all types of luggage after the first small personal item; I don't care that I have to pay for seat selection as well as for food and drink; nor do I care much about the cleanliness of the exterior and interior of the aircraft. At the end of the day, I want what most people want: I want to arrive at my destination safely and at the time shown on the timetable. I regard Wizz Air as safe but, in my experience, the chances of arriving on time at a destination are, sadly, not very high.