Airline and Airport Customer Reviews

TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 9/10

    Qatar Airways2376 Reviews

    ✅ Trip Verified | Excellent food and flight attendant service. Shanika is an exquisite stewardess. Qatar Airways have become a very good carrier. Would fly with them again. Read more
  • 10/10

    SkyWest Airlines41 Reviews

    Not Verified | The folks at Delta and Sky West were great. They took great care of daughter and her room mate on their way home for spring break. They made a special trip to get our bags at the… Read more
  • 10/10

    China Airlines469 Reviews

    Not Verified | I cannot praise China Airlines highly enough. I was just released from hospital and my mobility was poor. The ground crew were excellent and the hostesses on both legs of my flight couldn't do enough to make… Read more

Latest Seat Reviews

  • 5/10

    Turkish Airlines39 Reviews

    ✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read more
  • 2/10

    American Airlines110 Reviews

    Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read more
  • 9/10

    China Airlines12 Reviews

    ✅ Trip Verified | Surprisingly good seat next to the window, 64A. 2 windows at this seat. USB charger as well as option for charging with a plug. Felt the personal entertainment screen was a good size. Watched 6 movies… Read more

Latest Lounge Reviews

  • 6/10

    British Airways421 Reviews

    ✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read more
  • 7/10

    United Airlines222 Reviews

    ✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more
  • 4/10

    Brussels Airlines33 Reviews

    ✅ Trip Verified | Really bad lounge. Food is disgusting and SN staff at desk is the worst helping and unwelcoming. Seats are comfortable but that is all the lounge has for itself. Read more

Latest Airport Reviews

  • 4/10

    Tromso Airport9 Reviews

    Not Verified |   The airport authorities were very slow to respond. The flight was at 6.15 am and the check in counters only opened at 5 am. There was a huge queue at security afterwards and they was only one… Read more
  • 7/10

    Taipei Songshan Airport6 Reviews

    ✅ Trip Verified | It is located in the city center and easily accessible by buses and MRT. The size is not big. Signposts are clear. Employees are friendly and helpful. The ambience is clean. Read more
  • 1/10

    Atlanta Hartsfield Airport407 Reviews

    Not Verified | We had a horrible experience because they did not supply the wheelchair assistance that we requested. Our trip was from Salt Lake City to Atlanta then to Liberia, Costa Rico. Our trip home, we made a point… Read more

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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