✅ Trip Verified
| I used to always use terminal 3 for arrivals and departures from the Philippines, but this time I decided to use a different airline which uses terminal 1. First thoughts on arriving at the airport was the lighting, it was dim, and the hallways were empty, upon getting to immigration there were only a couple of counters and a long queue. There is also the noticeable amount of construction nearby. Going into the arrivals area you have to cross the street, down the stairs and go to the very noisy and hot arrivals area. People were everywhere shouting, car horns were blaring and just an overall lack of discipline, then again this wasn't the fault of the airport. Overall arrival in terminal 1 was okay. Now on to the departures, apart from families or friends not being able to enter with you to the check in area you were forced to say your goodbyes to the already crowded sidewalk, as the security guards were motioning you away, then they demanded to see your ticket and boarding pass by the door. A total hassle and created an unnecessary queue then a first security check in which you have to get your bags x-rayed etc, while the guard that was operating the x-ray was having a conversation with her colleague not even paying attention. Then to checking in, evidently for an older airport there isn't enough check-in counters to facilitate the amount of passengers and airlines operating in the airport. Queues were criss crossing, and before you check in an hour has already passed, not to mention the need to get a travel tax exemption at another counter. After all this the usual immigration with long queues and not enough counters/staff. Next thing you know the 2nd hour has already passed. After immigration you see some duty free shops. Tiny in selection for a dimly lit hallway. Not enough food choices or places to sit. I decided to walk to my gate to wait for boarding to start, to my surprise another security check where I was told I was only allowed to sit in the area around my gate and not anywhere else (unnecessary but okay). It would've been fine but with the lack of plugs and charging ports so you better hope your gadgets have juice in them still after the probably 3 hours you endured to get to the end. Oh and the Wi-Fi is only limited to 2 hours, so by the time you get to the gate, it's gone all in all the best reward in Terminal 1 is knowing that you're to somewhere better than this.