Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Swoop51 Reviews

    ✅ Trip Verified | Abbotsford to Edmonton. Worst airline ever. They delay the flight more than 3 hours and offer no meal vouchers or answers. Staff is rude and lacks all knowledge and care to do their job even a… Read more
  • 1/10

    United Airlines2393 Reviews

    ✅ Trip Verified | Houston to Roanoke via O’Hare. Very disorganized. Late boarding because incoming flight was late. Boarding stopped mid-way through due to thunderstorm, which never materialized. Delayed disembarking in Chicago because bridge was not working. No snacks because… Read more
  • 1/10

    Frontier Airlines1326 Reviews

    ✅ Trip Verified | I picked this flight from Denver to Miami to surprise a friend of mine. Got delayed twice. Asked why and they just said the plane hasnt left yet. Over 3 hours of delay. Still waiting to… Read more

Latest Seat Reviews

  • 8/10

    Delta Air Lines77 Reviews

    ✅ Trip Verified | After having had my Air France flight canceled I have been relocated to this delta flight from JFK to CDG. I was really not expecting anything from this flight but getting home as fast as possible.… Read more
  • 10/10

    EVA Air30 Reviews

    ✅ Trip Verified | This was my 4th time on a long haul trip from Houston to Taipei on EVA Air and for the most part I have been using seat 64G on all trips. This is an aisle seat… Read more
  • 4/10

    Virgin Atlantic116 Reviews

    ✅ Trip Verified | Extra legroom seat which is a plus however the Boeing 747-400 seat itself is very narrow. Virgin Atlantic have shrunk the size of the economy seats to 17.3 inches which is the narrowest seat of any… Read more

Latest Lounge Reviews

  • 8/10

    United Airlines184 Reviews

    Not Verified | United has three United Clubs in Chicago O'Hare nTerminal 1, two in Concourse B, and one in Concourse C. FYI, there is no Concourse A. I have used all three clubs, but the club in Concourse C… Read more
  • 4/10

    British Airways369 Reviews

    ✅ Trip Verified | Lounge feels very cold and impersonal, Not very organised, by the time you find anything it’s time to go. I am sure the staff are wonderful, however, I feel they have to much work not enough… Read more
  • 6/10

    Swiss Intl Air Lines79 Reviews

    ✅ Trip Verified | The Senator Lounge is a bit old and dated. There is no daylight in the lounge. The staff are often not so friendly, in particular the staff at the welcome desk. There is a good food… Read more

Latest Airport Reviews

  • 9/10

    Helsinki Vantaa Airport179 Reviews

    Not Verified | Helsinki Vantaa Airport is very clean, well organized. More seats needed at T1. Expensive cafes and restaurants. Good public connections from Helsinki city and other Southern Finland cities. Read more
  • 5/10

    Melbourne Airport345 Reviews

    Not Verified | EY460 arrived late here at around 6pm but we must have gotten lucky because after the long walk to immigration it was obvious no other flight had landed within a 20min period as immigration was deserted so… Read more
  • 9/10

    Budapest Ferihegy Airport87 Reviews

    ✅ Trip Verified | Excellent airport with clear signage, clean toilets, 3 airport lounges (for various airline alliances), efficient security for departure, ample shopping, wide food-purchase choices, and good arrangements for arranging ground transportation. All personnel I encountered (security, ground… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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