Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 7/10

    Korean Air465 Reviews

    ✅ Trip Verified | Manila to New York via Seoul-Incheon. The aircraft was in excellent condition. The cabin was clean and smelling good and seats had ample leg room. IFE was okay but has limited selection. Food was above average… Read more
  • 1/10

    American Airlines2049 Reviews

    ✅ Trip Verified | Dallas Ft Worth to Cancun. Horrible Airline! I always use Southwest because they’re great but this one was booked by my company. American will nickle and dime you for everything possible. I spent over 50 USD… Read more
  • 1/10

    American Airlines2049 Reviews

    ✅ Trip Verified | I did not fly. They cancelled the flight just as I was going through security. The ticket agent could not book me on anything that would remotely get me to destination in time for obligations (they… Read more

Latest Seat Reviews

  • 1/10

    Frontier Airlines14 Reviews

    ✅ Trip Verified | The seats were painful. No lumbar support, hard seats, no recline, and small tray. Also if you happen to have three seats in a row that are not taken, you can’t move the arms of the… Read more
  • 1/10

    SriLankan Airlines5 Reviews

    ✅ Trip Verified | Hardly any legroom. I was seated in non reclining row before the exit row. I am 5’10” and my keens where touching the front seat. There wasn’t enough space to move legs to build any safety… Read more
  • 2/10

    American Airlines91 Reviews

    ✅ Trip Verified | I flew from Portland Oregon to Dallas Texas on May 15th, 2018. The airline offered free entertainment if I used my own electronic device (cell phone or tablet). However, I was not able to download American… Read more

Latest Lounge Reviews

  • 5/10

    Singapore Airlines106 Reviews

    ✅ Trip Verified | I visited this lounge twice during transit on MEL-SIN-LHR and return a week later. The lounge was very comfortable and had a good amount and choice of food and drink. It was well cleaned and not… Read more
  • 3/10

    TAROM Romanian3 Reviews

    ✅ Trip Verified | Tarom Lounge in Bucharest is operated by the airport authority and branded for Tarom. Considering it is a small airline it wasn’t too surprising that the lounge wouldn’t be that good. But actually it was less… Read more
  • 8/10

    Aspire by Swissport19 Reviews

    ✅ Trip Verified | The Aspire by Swissport Lounge is past security and we were positively surprised. It is spacious and has an open air terrace to enjoy a glass of wine in the sun, a cigar or a cigarette.… Read more

Latest Airport Reviews

  • 1/10

    Seattle Airport105 Reviews

    ❌ Not Verified | I travel internationally several times in a year. This was the first I used Seattle as my port of entry. After we got off the plane and prior to reaching the immigration area we were stopped… Read more
  • 2/10

    Rhodes Airport50 Reviews

    ❌ Not Verified | The worst experience we have ever had at any airport in any country. On arrival 3 flights were trying to enter security through one small door, it was hot, claustrophobic, badly organised and led to myself… Read more
  • 3/10

    Newark Airport255 Reviews

    ❌ Not Verified | Travelled from Glasgow to Newark with my wife on a city break to NY on arrival and reaching immigration we were faced with very lengthy queue which I can accept however the nature the passengers were… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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