Airline and Airport Customer Reviews

Look for ✅ Trip Verified that shows all reviews where we have seen a copy of an e-ticket, booking details or a boarding pass.

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Latest Airline Reviews

  • 1/10

    American Airlines1996 Reviews

    ✅ Trip Verified | Montego Bay to Manchester (NH) via Philadelphia. Where do I begin? One disaster after another. 2 hr delay leaving Jamaica, not weather related. Plane had a "mechanical" issue coming in. When I questioned a flight attendant… Read more
  • 2/10

    Scoot358 Reviews

    ✅ Trip Verified | Gold Coast to Chennai via Singapore. I paid extra for extra legroom seats and for food and beverages. On boarding the aircraft, I discovered that my seats are not extra legroom seats. The staff refused to… Read more
  • 2/10

    Air Canada rouge1025 Reviews

    ✅ Trip Verified | Toronto to Tampa. Plane obnoxiously too small for transport of human beings. I am 5'11" and could barely move in the seat. I put my purse on the floor at my feet as I always do… Read more

Latest Seat Reviews

  • 5/10

    Thomas Cook Airlines50 Reviews

    ✅ Trip Verified | Seat pitch is ridiculous, I am 5'10'' and found it difficult to sit without my knees touching the seat in front. Ordered a meal which was good, but had to hold the meal up to my… Read more
  • 1/10

    Delta Air Lines76 Reviews

    ✅ Trip Verified | 21F is awful, the seat is narrower than the others, because the seat in front of me was removed the inflight entertainment is to far away cannot utilize it (ear buds too short). It is nice… Read more
  • 6/10

    Gulf Air2 Reviews

    ✅ Trip Verified | I was seated in rows 11 for both return trips. I chose this seat because it is near the emergency exits and only have two seats. Seats on this row does not recline. Gulf air does… Read more

Latest Lounge Reviews

  • 10/10

    LATAM Airlines3 Reviews

    ✅ Trip Verified | Excellent atmosphere, very friendly staff, very attentive willing to cooperate with the necessary information in the case of delayed flights. The service of food and drinks is also very good, the seats and the rooms very… Read more
  • 6/10

    Air China30 Reviews

    ✅ Trip Verified | I admit that i was a little bit disappointed. I was expecting more food choice with higher quality, like I am used to from other Asian airlines. The lounge was spacious (two levels) with very comfortable… Read more
  • 9/10

    Plaza Premium29 Reviews

    ✅ Trip Verified | The lounge was an excellent experience. It was my first time visiting a lounge and had actually gone there to charge my phone. I decided to take advantage of my card which provided free lounge access.… Read more

Latest Airport Reviews

  • 2/10

    Istanbul Ataturk Airport375 Reviews

    ❎ Not Verified | Arrival at immigration, surly immigration officials. No smile (complete difference from LA airport immigration full of smiles and welcoming). Poorly signposted. You want tourrist to visit and spend there money first impressions matter. Departure one long… Read more
  • 9/10

    Honolulu Airport81 Reviews

    ❎ Not Verified | We arrived at Honolulu airport from Aus and departed a few days later for NYC. OK so the airport is crowded but we found all staff to be incredibly helpful and efficient. At no time were… Read more
  • 1/10

    Lisbon Airport165 Reviews

    ✅ Trip Verified | For Terminal 2 I would suggest you arrive a minimum 2 hours 30 minutes prior to departure in order to make your flight. This airport is woefully understaffed and with long slow moving queues at both… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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