Airline and Airport Customer Reviews

Look for ✅ Trip Verified that shows all reviews where we have seen a copy of an e-ticket, booking details or a boarding pass.

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Latest Airline Reviews

  • 1/10

    Thai Lion Air38 Reviews

    ✅ Trip Verified | Bangkok to Phuket. This was hands down the worst airline I have ever taken. I booked my flight on Expedia, and i have a bone to pick with them about this as well. The baggage allowance… Read more
  • 9/10

    China Southern Airlines1398 Reviews

    ✅ Trip Verified | Guangzhou to New York. The cabin was nice and clean, seat was comfortable. Foods were good, they offer two options. Chicken, pork, or beef with rice or noodle. The crew act friendly and smile. The movies… Read more
  • 3/10

    Air New Zealand515 Reviews

    ✅ Trip Verified | Sydney to Rarotonga. This was by far the worst flight experience with a Star Alliance Carrier so far, especially the cabin crew. We flew Premium Economy. Seats etc. were ok although outdated in regards to comfort… Read more

Latest Seat Reviews

  • 3/10

    Etihad Airways72 Reviews

    ✅ Trip Verified | Booked my ticket via Virgin Australia but was on their shared airline Etihad Airways. Couldn’t pre book my seat until I arrived at the airport where being a tall man and arrived before checkin opened I… Read more
  • 6/10

    Air New Zealand68 Reviews

    ✅ Trip Verified | Bit disappointed but otherwise just ok. Legroom was less than Singapore Airlines but as a tall man I was able to be comfortable. Not overly happy with the food but was ok. Singapore Airlines food was… Read more
  • 9/10

    Malaysia Airlines36 Reviews

    ✅ Trip Verified | The seat legroom great. The seat recline is good the inflight entertainment was great lots of movie and tv show onboard. The crew was very nice. The crew even make a tour of the plane. Great… Read more

Latest Lounge Reviews

  • 10/10

    LATAM Airlines4 Reviews

    ✅ Trip Verified | Excellent atmosphere, very friendly staff, very attentive willing to cooperate with the necessary information in the case of delayed flights. The service of food and drinks is also very good, the seats and the rooms very… Read more
  • 6/10

    Air China30 Reviews

    ✅ Trip Verified | I admit that i was a little bit disappointed. I was expecting more food choice with higher quality, like I am used to from other Asian airlines. The lounge was spacious (two levels) with very comfortable… Read more
  • 9/10

    Plaza Premium29 Reviews

    ✅ Trip Verified | The lounge was an excellent experience. It was my first time visiting a lounge and had actually gone there to charge my phone. I decided to take advantage of my card which provided free lounge access.… Read more

Latest Airport Reviews

  • 2/10

    Cairns Airport37 Reviews

    ❎ Not Verified | Being as it was extremely hot and humid I thought a few hours in the air conditioning watching a major international airport arrivals and departures would fill in the morning. Imagine my dismay when all the… Read more
  • 1/10

    Dallas Fort-Worth Airport130 Reviews

    ❎ Not Verified | People running immigration are clueless. 8 officers for esta line, 2 for wheelchair and 2 for people with actual visas. Need to hire people with some mathematical common sense. Been here for nearly an 1hr and… Read more
  • 2/10

    Beauvais Airport46 Reviews

    ❎ Not Verified | Worst airport ever. It seems to be the consensus. The terminal for my Ryanair flight wasn't indicated in any email or boarding pass, so I ask the first available person I see at a counter, and… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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