Airline and Airport Customer Reviews

The ✅ Trip Verified symbol highlights customer reviews that are authenticated by the traveller supplying ticket evidence of their trip, part of our policy to provide users with more trusted reviews.

Select tab to view latest reviews

Latest Airline Reviews

  • 1/10

    Sky Airline22 Reviews

    ✅ Trip Verified | Flew Sky Airline from Punta Arenas to Santiago. Horrible airline, pay the extra for LATAM. Customer service is non-existent. The booking process is completely broken and doesn’t work reliably on iOS devices. Flights don’t run on… Read more
  • 1/10

    Bahamasair31 Reviews

    ✅ Trip Verified | Freeport to Fort Lauderdale. Beware of travel delays and counter staff that need customer care training! My wife and I are veteran travelers and understand airlines are not always on time. In such situations, we expect… Read more
  • 3/10

    Air France729 Reviews

    ✅ Trip Verified | Tel Aviv to Stockholm via Paris CDG. I arrived at the airport well in advance, and since I only had cabin baggage I could proceed directly to security, which is a big advantage at Ben Gurion… Read more

Latest Seat Reviews

  • 1/10

    British Airways154 Reviews

    ❎ Not Verified | On my trip from Gatwick to Kingston, in July 2017 the staff were nice but my problem was the seat. As I got into my seat, the headrest had fallen down and so had the rest… Read more
  • 10/10

    EVA Air29 Reviews

    ✅ Trip Verified | Comfortable seats on both legs of my journey from IAH to KUL via TPE on Boeing 777 and A330. Although I had an emergency row seat on the leg from IAH to TPE, I noticed the… Read more
  • 9/10

    Malaysia Airlines33 Reviews

    ❎ Not Verified | My flight with Malaysia airlines was good giving me best experience in economy class from check-in to arrived. I flew with MAS flight from Auckland to Kuala Lumpur, A330 economy class pitch is 33 inch giving… Read more

Latest Lounge Reviews

  • 8/10

    EVA Air27 Reviews

    ✅ Trip Verified | The lounge was conveniently located near the departure gate, it was empty when I arrived and not very full upon departure. It was noted clean, the choice of food was reasonable, there was chicken and beef… Read more
  • 6/10

    Turkish Airlines95 Reviews

    ✅ Trip Verified | Checking in for my flight to Istanbul with Turkish Airlines, I was fast tracked to the Lufthansa lounge. My early morning flight meant the place was near empty. It wasn't large, but was curious to find… Read more
  • 5/10

    EVA Air27 Reviews

    ❎ Not Verified | Had a high expectation before I entered the lounge (as it's the home base for EVA) after a chaotic departure experience, and I was very disappointed. The lounge is dark and it was decorated like a… Read more

Latest Airport Reviews

  • 5/10

    Warsaw Modlin Airport16 Reviews

    ✅ Trip Verified | Unlike most reviewers I've had generally good experiences at Modlin. Having said that, I've always flown in Feb, and will do again next year, so it's not too busy. It's a small airport, so you can't… Read more
  • 2/10

    London Heathrow Airport1471 Reviews

    ❎ Not Verified | What a mess. A few flakes of snow in the morning and the whole airport organisation collapsed. Millions of people, no way to tell where to stand in line or how to advance. No announcements, no… Read more
  • 3/10

    Bangkok Don Muang Airport105 Reviews

    ❎ Not Verified | DMK is pretty much a hot mess. From the lack of public transit options for getting to and from, to the atrociously long lines at immigration, I will gladly pay for a more expensive flight just… Read more

Skytrax Rating

World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

Latest News

Flight Review

Skytrax Rating