Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 2/10

    TAP Portugal753 Reviews

    ✅ Trip Verified | Porto to Athens via Lisbon. The original flight from Porto to Lisbon was delayed for more than 1.5 hours resulting in me missing my connecting flight to Athens. The airline automatically booked me onto a flight… Read more
  • 1/10

    Lufthansa1283 Reviews

    ✅ Trip Verified | Chicago to Munich. They asked us to check our carry on because it was overweight. People were bringing in larger pieces. At the airport in Munich it took over an hour to find the luggage. Worst… Read more
  • 8/10

    Etihad Airways1136 Reviews

    ✅ Trip Verified | My septuagenarian parents who are physically challenged and were travelling alone wish to express their extreme satisfaction with the hospitality and care by the Etihad staff during their flight back to India. There was a severe… Read more

Latest Seat Reviews

  • 7/10

    Lufthansa97 Reviews

    Not Verified | Recently flew Manchester to Singapore with a short layover in Munich. German efficiency shone through and I was quite taken aback by the warmth and friendliness of the crew. Getting emailed the baggage tags after check in… Read more
  • 4/10

    Virgin Atlantic115 Reviews

    Not Verified | Out bound journey to Cancun was perfect 4 seats together as a family should travel. The flight home on the other hand was upsetting to say the least. Checked in on line as soon as check in… Read more
  • 1/10

    Air Transat10 Reviews

    ✅ Trip Verified | The seats in Air Transat Club Class were supposed to be wide spacious leather 2x2 seats as pictured on their web site. Instead they were cramped non-leather economy seats with the middle seat vacant. Not what… Read more

Latest Lounge Reviews

  • 10/10

    China Southern Airlines28 Reviews

    ✅ Trip Verified | This new lounge in the new terminal 2 at Guangzhou airport is very nice. The shower was very clean and everything you needed was already made available in the room. There was quite a few shower… Read more
  • 1/10

    Priority Pass54 Reviews

    Not Verified | The only reason we upgraded to Platinum with Interval International was for the Priority Lounge access, so-called, benefit. What a mistake! We used it for the 1st time in Los Cabos on June 25, 2018. There was… Read more
  • 9/10

    Lufthansa152 Reviews

    ✅ Trip Verified | Very good lounge. High-speed wifi and great service. Lufthansa is a great airline, it has 5 Skytrax stars and the lounge is very good. I will recommend it! Read more

Latest Airport Reviews

  • 1/10

    Berlin Schonefeld Airport146 Reviews

    Not Verified | Dreadful airport - like the 3rd world. Hundreds of passengers sitting and lying on the floor as there aren't enough seats. Lacks the basic human necessity - drinking water, unless you can afford euro 4.75 for a… Read more
  • 2/10

    Bristol Airport338 Reviews

    ✅ Trip Verified | Not a pleasant experience, travelling on holiday with my partner and 18 month old. We had paid extra to be in multistorey near the terminal for ease (so we thought). However there are no trolleys in… Read more
  • 2/10

    London City Airport101 Reviews

    ✅ Trip Verified | I had requested 'Level 1' assistance for my wife, without the help provided I doubt we would have made the departure - the queues were outside the door and access to security was a disaster. The… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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