Airline and Airport Customer Reviews

Look for ✅ Trip Verified that shows all reviews where we have seen a copy of an e-ticket, booking details or a boarding pass.

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Latest Airline Reviews

  • 1/10

    Norwegian902 Reviews

    ✅ Trip Verified | Gatwick to New York JFK. We booked our tickets in December and serveral times the flight times were changed. Our flight was supposed to be at 7:45am on Monday April 16th. We decided to travel up… Read more
  • 6/10

    China Southern Airlines1401 Reviews

    ✅ Trip Verified | Guangzhou to Perth. Nice and kind service from flight attendants and ground service. However, a bit disappointed from its web service, whatever, the online check-in and booking management process. The online check-in cannot be done, even… Read more
  • 1/10

    American Airlines1999 Reviews

    ✅ Trip Verified | Seattle to Myrtle beach. Worst ever experience. I usually fly Alaska or United, but had to use American to travel to a conference. Flight from Seattle to Charlotte is a 5 hr flight. No USB port… Read more

Latest Seat Reviews

  • 3/10

    Etihad Airways72 Reviews

    ✅ Trip Verified | Booked my ticket via Virgin Australia but was on their shared airline Etihad Airways. Couldn’t pre book my seat until I arrived at the airport where being a tall man and arrived before checkin opened I… Read more
  • 6/10

    Air New Zealand68 Reviews

    ✅ Trip Verified | Bit disappointed but otherwise just ok. Legroom was less than Singapore Airlines but as a tall man I was able to be comfortable. Not overly happy with the food but was ok. Singapore Airlines food was… Read more
  • 9/10

    Malaysia Airlines36 Reviews

    ✅ Trip Verified | The seat legroom great. The seat recline is good the inflight entertainment was great lots of movie and tv show onboard. The crew was very nice. The crew even make a tour of the plane. Great… Read more

Latest Lounge Reviews

  • 10/10

    American Airlines107 Reviews

    ✅ Trip Verified | Prior to my flight on Cathay Pacific to Hongkong I was invited to use the Flagship dining section attached to American Airlines Flagship lounge at JFK airport. This is a five-star Manhattan-style dining facility with bar… Read more
  • 10/10

    LATAM Airlines4 Reviews

    ✅ Trip Verified | Excellent atmosphere, very friendly staff, very attentive willing to cooperate with the necessary information in the case of delayed flights. The service of food and drinks is also very good, the seats and the rooms very… Read more
  • 6/10

    Air China30 Reviews

    ✅ Trip Verified | I admit that i was a little bit disappointed. I was expecting more food choice with higher quality, like I am used to from other Asian airlines. The lounge was spacious (two levels) with very comfortable… Read more

Latest Airport Reviews

  • 3/10

    Malaga Airport92 Reviews

    ❎ Not Verified | From start to finish the service in this airport has been appalling. When we first got into the airport we asked a member of staff for directions because the departure gates weren't signposted for which he… Read more
  • 6/10

    Bangkok Suvarnabhumi Airport496 Reviews

    ✅ Trip Verified | It’s inconceivable not to have a smoking area in an airport with this dimension. Smokers need to smoke, it’s an addiction, and like any addiction, deprivation will have its’ consequences: passengers who smoke and aren’t allowed… Read more
  • 2/10

    New York JFK Airport427 Reviews

    ❎ Not Verified | Immigration at this airport is a joke. 59 immigration desks and 3 were open. Travellers couldn’t fit in the immigration hall they were almost queuing to get in the hall. We were lucky, we got through… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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