Airline & Airport Reviews and Ratings

Verified Reviews
Look for the ✅ Verified Review symbol to read the most authentic customer trip reviews, the Skytrax commitment to deliver more trusted airline and airport reviews.

Select tab to view latest reviews

Latest Airline Reviews

  • 8/10

    China Southern Airlines866 Reviews

    ✅ Verified Review | Guangzhou to Los Angeles in business class on CZ 621 on 23rd September 2016. Flight was on time. Airport staff and cabin crew were very upbeat, positive, and helpful. Flight attendants went out of their way… Read more
  • 1/10

    AirAsia405 Reviews

    ✅ Verified Review | Flight from Denpasar to Perth was delayed due to technical problems resulting in boarding about an hour late. The plane is pushed back for take off and then returns to stand with captain saying there are… Read more
  • 4/10

    Turkish Airlines985 Reviews

    ✅ Verified Review | Birmingham to Cape Town via Istanbul and Durban. BHX to IST a comfortable B737-800 with fairly good leg space. Food was okay. Cabin crew weren't very enthusiastic. IFE was a bit difficult to work as touch… Read more

Latest Seat Reviews

  • 5/10

    China Airlines301 Reviews

    ✅ Verified Review | The A340 seat is okay but looks old. To avoid to disturb the pax behind me, I didn't recline my seat back a lot, due to no big space for legroom. The entertaiment system box is… Read more
  • 10/10

    Jet Airways818 Reviews

    ✅ Verified Review | Flew from Hong Kong to Mumbai with Jet Airways. The seats are very comfortable and could also be reclined very easily. The legroom was good. The entertainment system was not much responsive but it didn't cause… Read more
  • 4/10

    Thomas Cook Airlines567 Reviews

    It was very difficult to get in and out of the seat, and in doing so we had to lever ourselves by grasping the head rest in front to mutual embarrassment. Although I am less than 6ft in height the… Read more

Latest Lounge Reviews

  • 10/10

    Aeroflot Russian Airlines328 Reviews

    I Flew with Aeroflot London to Bangkok via Moscow in Business and thus had access to two lounge options in Sheremetyevo international Area, I chose Jazz as it looked more modern. The lounge had a large selection of food as… Read more
  • 6/10

    Cathay Pacific Airways914 Reviews

    Small Cathay Pacific lounge at Seoul Incheon Airport but very spacious, looks clean with natural light. Lavatory is provided hand lotion. But the food wasn't a lot variety, and didn't look very appetizing. Far below the expectation, compared with the… Read more
  • 9/10

    China Airlines301 Reviews

    One of the best Lounges I've visited, nice entrance, warm lights in the lounge, nice rest area, shower room is ok. The food and beverage is quite good and variety. I think the lounge looks very luxurious, comfortable seating area… Read more

Latest Airport Reviews

  • 2/10

    Manchester Airport504 Reviews

    First time I have been to terminal 2 at Manchester airport - what a joke. Thomson queues for check-in were bad enough 1.5 hours to get through - only 3 desks open out of 10 plus. Worse was to come… Read more
  • 1/10

    Santorini Airport41 Reviews

    Santorini Airport has disgusting toilets, demotivated staff. Total confusion at the departure gates. This was a dehumanising experience. Some complained about the Government or the Santorini Tourist Board but this is now the responsibility of the German company Fraport! I… Read more
  • 8/10

    Saint John Airport1 Reviews

    Last year I flew from Saint John Airport on my way back to Toronto. Although the airport is quite small but the service is fast and very friendly. Check in staff at Air Canada counter was very friendly and even… Read more

Skytrax Rating

World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

Latest News

Flight Review

Airline Rating