Airline and Airport Customer Reviews

TRIP VERIFIED highlights reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 7/10

    AirSWIFT1 Reviews

    ✅ Trip Verified | Manila to El Nido. AirSWIFT is a Philippine boutique airline offering daily roundtrip flights from Manila to El Nido. And this is the only way to go to El Nido. If you book any property of… Read more
  • 8/10

    Cathay Dragon23 Reviews

    ✅ Trip Verified | Hong Kong to Taipei. It was a evening flight and they operated this very short haul route with a wide body aircraft with personal TV. Only snacks were provided with no main course, which was quite… Read more
  • 8/10

    Vistara72 Reviews

    ✅ Trip Verified | Delhi to Kolkata. My first flight with Vistara and had a great experience. Supportive ground staff, frequent sms alerts about 20 minute delay, swift checkin, awesome evening snack (Paneer Tikka). Well trained and supportive cabin crew… Read more

Latest Seat Reviews

  • 9/10

    TUI Airways2 Reviews

    ✅ Trip Verified | Our flight from Gatwick to Cancun was on a par with other carriers like Virgin, better than BA or budget carriers. Plane to Cancun was very new. Leg room was good enough for me (I'm 5'8").… Read more
  • 1/10

    KLM Royal Dutch Airlines87 Reviews

    ✅ Trip Verified | This class is actually called KLM economy 'comfort' and it actually anything but. We paid the extra ~$200 to get more space but in fact you only gain a couple of centimeters (1/4 inch) at best;… Read more
  • 1/10

    Frontier Airlines14 Reviews

    ✅ Trip Verified | The seats were painful. No lumbar support, hard seats, no recline, and small tray. Also if you happen to have three seats in a row that are not taken, you can’t move the arms of the… Read more

Latest Lounge Reviews

  • 9/10

    Air France75 Reviews

    ✅ Trip Verified | Air France used to have a rather poor lounge at Terminal 2G. However, they recently opened a new lounge, which is quite impressive. The interior is appealing. It is spacious and – at least when we… Read more
  • 8/10

    South African Airways20 Reviews

    ✅ Trip Verified | Very pleasantly surprised by this SAA Premium lounge (is used this as a passenger of Ethiopian Airlines), good food selection (loved the lunch buffet), nice wines and other beverages, very friendly bar staff. Seats a bit… Read more
  • 10/10

    Qantas Airways208 Reviews

    ✅ Trip Verified | I was on a Cathay flight to Sydney having arrived on BA. Qantas is my home airline and so although could have used the Cathay lounges (which are superb in their own right) headed for the… Read more

Latest Airport Reviews

  • 9/10

    Vienna Airport205 Reviews

    ✅ Trip Verified | Vienna is a great airport to transit. I have transited here several times and always encountered short lines at security or passport controls. In this particular instance, I left the arriving flight 25 minutes before the… Read more
  • 2/10

    Beijing Capital Airport211 Reviews

    ❌ Not Verified | I haven’t been to every airport in the world, but I’m pretty sure this one is the worst! The service people are extremely rude, the officer lady at the transit booth literally threw my passport back… Read more
  • 1/10

    Malaga Airport96 Reviews

    ✅ Trip Verified | Took over 1.5 hours to get through passport control. This is after security just before you are boarding. 3 flights leaving at the 1 time 1 single que absolutely shocking give yourself plenty time. Suggest whenever… Read more

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World Airline & Airport Rating is the global quality ranking programme operated by Skytrax, the international air transport rating organisation.

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