✅ Trip Verified
| New York to Chicago. I had flown with Spirit five years ago and the terrible experience I had then, made me swear off this airline. But time did it's thing and dulled the memories. So I booked with Spirit again because the flight times seemed convenient. Little did I know that Spirit almost never flies on time. My husband's flight was delayed so much, the hotel cancelled his reservation, causing him immense trouble in the middle of the night. Same with me. Each way, my flight was delayed over 4 hours. As we sat at the gate wasting precious hours of our life, we wondered what were some things more probable than a Spirit Airline taking off on time- Lightning strikes? Winning the lotto? After the endless wait, when you finally are seated, the aircraft is usually the last in the line to take off, which means you sit in a cramped chamber for 45 mins with babies getting restless and crying their heads off because Spirit cannot take off on time. And of course, one must mention the stupid 'carry on' fee that Spirit charges. As an economist, who is very well aware of price-discrimination and how it wants to create an illusion of keeping the base fares low, let me call out their nonsense. They are not creating value for customers, except may be those fleeing home. Most people travel with a carry on bag and the act of having to pay for it makes Spirit suck big time, even if they keep base fares low. Read some behavioral economics, people. Finally, and this is small fry compared to the gigantic problems discussed above, but still I would like to point out that asking people to buy water and making the hosts push the peddling cart up and down the aisle like an ice-cream man on a winter afternoon- is just to so ridiculously wrong and lame. You can be a budget airline. But you can still maintain class, can't you? Do you have to show off your cheapness by having half a tray table and asking people to pay for water? I hope I do enough good in my life that I never have to fly with Spirit.