Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 2/10

    LATAM Airlines478 Reviews

    ✅ Trip Verified | Most unprofessional business class service by a flight crew ever experienced on an International flight. Overhead bins filled with luggage remained open as the flight prepared for take-off ON an active runway & 1 bag fell… Read more
  • 2/10

    Silver Airways207 Reviews

    Not Verified | The canceled our flights and did a "free" rebooking. However, they did not offer the new flight rate that was over $200 cheaper. We had to book a room for an extra night at our hotel. So… Read more
  • 1/10

    Emirates2360 Reviews

    Not Verified | Emirates left thousands of passengers stranded for up to 3 days in Dubai airport, some with children with no help or explanation. They have no contingency for rain and no interest in human care. They have provided… Read more
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Latest Seat Reviews

  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 1/10

    Brussels Zaventem Airport145 Reviews

    Not Verified | Flew from Brussels to London on April 22nd. The queue for passport control to get out of the country was miles long for non-EC people. We had to stand in a snaking queue for 90 minutes in… Read more
  • 10/10

    Barcelona Airport282 Reviews

    Not Verified |   Absolutely brilliant Special Assistance delivered by George a Romanian passenger assistant followed up by the information desk staff for my shuttle. Thank you all so much. Read more
  • 1/10

    Palma de Majorca Airport107 Reviews

    Not Verified | Confusing as to where to check in. Went to EuroFlight area only to be directed to British Airways check in area. Long walk. Queued there for about 25 minutes. Bags taken and given boarding pass. Then upstairs… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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