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Air Serbia

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 3 reviews
9/10
3 star Skytrax Rating
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9/10

"Service was excellent"

(United Arab Emirates)

Had a long lay over Abu Dhabi to Malta via Belgrade. Service was excellent, lounge spotless and excellent a la carte food offerings. Very helpful staff, did not have adapter for charging but a USB charger which was efficient. Maybe I was lucky as not so many other passengers, but speak as I found.
AirportBelgrade Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"all the hot food was cold"

(Sweden)

I was greeted by a hostess at the door. But the staff working in the lounge were more busy with the telephone and talking to each other then serving the guest. I was the only customer at that time. Food great selection but the staff forgot to put the heater on and the chillers. So all the hot food was cold and yogurt was hot. After 40 min I got contact with the staff and the heaters and chillers where put on. Overall mixed feelings sometimes the experience is great and sometimes poor.
AirportBelgrade Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"service is personalized "

(Russian Federation)

Recently opened Air Serbia lounge located next to A5 exit is very modern and with excellent service. You are greeted by hostesses that take care of your carry on if you want to store it and walk you to the sitting area. Service in the lounge is personalized and the menu is restaurant like with a great selection of dishes and drinks. Washroom and showers are well maintained and clean; WiFi works well. I rated lounge comfort with 4 due to the absence of reclining chairs for sleeping.
AirportBelgrade Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes