Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 3/10

    Singapore Airlines1564 Reviews

    ✅ Trip Verified | Flight SQ636. Our flight to Tokyo was scheduled for 9:50 pm 20/4/24 but the plane only took off at nearly 1 am 21/4/24. The pilot first announced that an Engineer was on his way to check… Read more
  • 6/10

    Emirates2359 Reviews

    ✅ Trip Verified | Boarding fast despite seemingly full airplane. FA good and attentive. Departure delayed by 30 minutes. Outdated seat you need to press button 100 times to go to flat. Food quality is average. Internet not working, I… Read more
  • 7/10

    Lufthansa2442 Reviews

    ✅ Trip Verified | It is often the crew making a flight memorable and not the airline. Lufthansa’s minimalistic approach in Tourist Class challenges my goodwill to express anything positive. But as I could experience on this flight, the crew… Read more
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Latest Seat Reviews

  • 10/10

    Thai Airways29 Reviews

    Not Verified | Cabin layout was great, cabin was beautiful and the seats were great good legroom and wider seats than usual in a 3-3-3 seat configuration also a lot more space Read more
  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
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Latest Lounge Reviews

  • 3/10

    Swiss Intl Air Lines99 Reviews

    ✅ Trip Verified | The size of the lounge is too small, it is too crowded and seating possibilities are too often not given. Food is ok but missing air condition. ZRH AP needs to improve this lounge. Read more
  • 6/10

    LOT Polish Airlines20 Reviews

    ✅ Trip Verified | There are few lounges at Warsaw Chopin Airport. Some of them are managed by airport, they are really poor. BTwo of them - Polonez (Schengen area) and Mazurek ( non- Schengen area) - are managed by… Read more
  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
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Latest Airport Reviews

  • 2/10

    Auckland Airport263 Reviews

    ✅ Trip Verified | One of the worst experiences I ever had. The security staff manners at the security check certainly leave some space for improvement. But the main situation that we had with them was that the airplane was… Read more
  • 3/10

    Istanbul Airport592 Reviews

    ✅ Trip Verified | Any airport that does not offer unlimited free wifi from my perspective, is not serving its passengers. Passengers can only get 1 hour free wifi by scanning their passport. Prices at the airport are higher than… Read more
  • 2/10

    Los Angeles LAX Airport430 Reviews

    ✅ Trip Verified | My family had a stopover in LAX a few weeks ago. My elderly father is disabled and also has a cognitive disability. We told a female LAX employee he can't walk on his own. She offered… Read more
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The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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